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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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The current Bitdefender Parental Control will be superseded by a more sophisticated technology
As the title says, Parental Control as we know it will be replaced by an upgraded version. Find out what's new here:
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and More. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Bitdefender Enhances Digital Identity Protection for Consumers Worldwide
Consumers now have even greater control of their digital footprint while minimizing cybersecurity risks associated with personal data misuse: For information related to Bitdefender Digital Identity Protection:
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Obstacle backing up application installer with FreeFileSync
Today I installed FreeFileSync 13.5 ("FFS") on my Windows 10 x64 laptop. (Finally upgraded from Windows 8.1!). Although I've used it before on another machine, I thought I'd start out with a trial run backing up the contents of my "Temp" folder, where — amongst other things — I save application installers. Nominally that's…
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Can not pay/select without using Bitdefender VPN + Safepay
Hello, since a few weeks we are not able to select airplane tickets or to pay online. We can only do this when we turn on Bitdefender VPN+Safepay. Moved from Greece to Thailand, so the server is not the problem. It is on 3 laptops and 2 Android phones. We had no problems in 2023, started this year. Tried everything with…
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New Process asking for full disk access
Greetings, all. BitDefender just did a feature update (to 10.0.0.16, it seems) and on reboot it is again asking me to give full disk access to a program component. Antivirus for Mac and Bitdefender already had full disk access according to the computer, but there is a new process (at least I think it is new) that does not…
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Static IP address
How do I assign a static IP address in Bitdefender VPN?
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Delete list of blocked threats?
In Bitdefender Central there is a list of blocked threats. Is there a way to deleted all or individual threats from the list?
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Bitdefender Premium VPN on Linux Ubuntu 20.04 LTS
Hello i'm using bitdefender total security and using premium VPN on all my phones but i'm using Linux Ubuntu 20.04 LTS and was wondering can i install premium vpn on WINE in linux or can i find premium vpn software for linux ubuntu, thank you :)
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how do i disable infected web resource?
this website is not dangerous and before i installed bitdefender it was fine and then it started blocking it so how do i disable it
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Bitdefender keeps asking me to grant Full Disk Access by dropping the icon in the privacy window...
but the icon is already there?
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Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
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Bitdefender Outlook plugin for Android phones
Is there a posibility that Bitdefender can check my mail for security-breaches like phishing, virus etc…? I see a lot of plugins for Outlook on my phone but nothing about Bitdefender-security. Now I have to delete such mails manually. Cees van Riel (cvriel@casema.nl)
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Just installed Bitdefender and now videos will not play on news sites, how to fix?
Youtube links within sites will not show just show the following An error occurred. Please try again later. (Playback ID: 9rcArSahFqd2JWh_) Learn More
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i want to purchase the program but i cant find my country - egypt
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Bitdefender VPN Can't Connect To HBO Max. Any Advice?
Hi I just got VPN. I still can't get on HBO Max? Any advice? Do I use the same web browser?
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Is BitDefender active in Windows safe mode?
I have a laptop that has terrible battery life (advertised as 10+ hours, I usually get 4-5 hours) and I've been working with the manufacturer to resolve the issue. I've done lots of different tests, sent various logs, etc. with no real progress. I was recently asked to start Windows in safe mode to test battery life with…
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How long is the turnaround?
I am having the error code 9 for my bitdefender VPN, It just happened all of a sudden. the customer support requested me to use the Bitdefender support tool. I have sent the log and still waiting for reply. how long will it take for them to send a fix?
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Problem after Bitdefender update.
Hello, Currently having some issues with the AV, I can't run a scan and the feature selection has a weird "_" prefix. Also, all notifications are not showing any details just a plain popup. I already reinstalled the Bitdefender AV Plus and contacted the support. If you have a way to fix this please let me know. Thank you.
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Activation of all devices from BD account ?
After trying out the free test version which I did install on a few devices I have bought an activation key.- Do I need to activate the licence at every single device or can I activate all devices from my BD account ?
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Digi not working anymore
I have the same problem, not being able to access the Digi Online. Since 3 days ago I can't find the IP starting with 193.... That's the only IP that Digi Online was working with (probably it was a Digi IP). There were always 5 IPs for Romania, and only the 193... one was good for Digi Online. Now there are only 4 of them,…
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Bug: Safepay - automatic opening when hovering over bookmarks in bookmark bar
Hi there, Since a longer time I'm facing an issue where Safepay automatically opens out of nowhere. After some testing I found out that this behaviour is driven by having a concrete website configured as to spawn Safepay when it is opened in the browser. This is intentional behaviour, but hovering over the browser…
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How can I merge subscriptions into one?
I recently won a free year of Bitdefender Total Security and received the code for it, Bitdefender Support via FB Messenger sent me links on what I can do, and they told me I can use the code to extend my Bitdefender Box subscription since it uses Total Security but when I went to activate it. It didn't give me the option…
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I need help badly!!
I don't even know how to explain this nightmare but I'll do the best I can I have three different phones I have a Motorola stylus phone Moto g 2023, I also have a j7 Galaxy phone and I have a TCL t603dl phone but for some reason there is also a TCT Alcatel phone that is somehow merged with the TCL phone now on the TCL…
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I accepted the free update from Total Security to Premium Security, there's a problem
I filled out the online form and it shows that I can update (install) in Bitdefender Central, but when I download the installation file and run it as administrator, it fails to produce a window or any indication what went wrong. When I try to access support on the pc app or on the Bitdefender Central website, It says site…
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unable to download Bitdefender apps for my Laptop.
I had tried to download Bitdefender apps on my laptop but failed. an Error occur (Server Error 520 error code) during downloading on progress. it is okay when i try to download others apps. please help
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Bitdefender and local DOH servers
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
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Bitdefender Home Scanner No Longer Produces Scan Results
I have been using the home scanner for a two or three years now and it used to work great. All of a sudden, several months, ago, it quit producing reports. When I scan the home network I get a "REPORT NOT AVAILABLE" message for every connected device. I have made no changes to my system (other than the usual Windows…
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Error Message for twemoji.maxcdn.com
I keep getting this message: Feature: "Online Threat Preventionmsedge.exe attempted to establish a connection relying on an unmatching security certificate to twemoji.maxcdn.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." What…
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Bitdefender Antivirus Plus and Windows 11 DOH problem
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
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Bitdefender may be causing my PC to slow down / freeze up
hi all I now think Bitdefender is the reason or big part of reason my PC is slowing down and even freezing up. i read Archi dice's post about BD using up resources, and that prompted me to post this, though my issues may be different from his. his seems to be Bitdefenders resource use, where mine may be compatibility…
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High CPU usage during scans
HI, I'm doing a complete scan of the PC but maybe the percentage of CPU usage during the scan is a bit too high also because there are two processes running with a high CPU percentage. Wouldn't just one be enough? Why does "bdservicehost" also use a lot of CPU since "Bitdefender Antivirus Scanner" is running? Optimizing…
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App Anomaly Scan
Hello there everyone. I have a question about the new App Anomaly Scan feature in BitDefender Mobile Security. Will the feature scan applications automatically or only run if it detects app anomaly? Thank you and have a great day!