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  • MAscooby Please try it. I would like to hear what is the outcome. Hope that there are no more crashes and the problem is solved with new version. Cheers
  • Helloo Hersheykiss. I think the problem is with BD update server. They will fix it soon probably, but if you don`t want to wait, you should try alternate upgrade server. In settings, try using alternative update server http://upgrade.bitdefender.com/ If problem persists please contact us again/take screenshot so we can…
  • Hello Elie. Welcome to Bitdefender forum. Ctrl+Alt+Del>Task Manager>Process can you find installation instance here? Have you tried to locate downloaded .exe file and run it again?
  • Hello Micheal Stark welcome to Bitdefender forum. I do not understand what is the point of your post? Are you haveing problems installing Bitdefender TS?? What does gmail has to do with it?? I doubt gmail support can help you with installing antivirus software...
  • Hello Danyel, welcome to BitDefender forum. I am sorry to hear that. I can feel your frustration. Please try contacting support at bitsy@bitdefender.com Since it`s weekend maybe you will have to wait `till monday or so, but you will get in touch with them for sure. Have a nice weekend.
  • Hello. I`m not sure is that BD related problem, because i stumbled on the same problem on few computers that are not running Bitdefender...and it just happens randomly, I couldn`t find a solution... Cheers 
  • Crowda yes I am using windows 10 and i find those features very useful. Why not schedule windows update when you are not using your PC? That way windows is up to date, and you still have good user experience even with slow internet connection/low hardware...
  • Hello. I think Sorin G. meant to say that you should locate your device with google maps or any other geomaps app. Maybe BD draws address info. from google API or equivalent. You could try on googlemaps or https://www.iplocation.net/ or http://www.ip2location.com/ . If you get the same result as on BD, than voila that`s…
  • Hi /index.php?/profile/208474-toastertan/&do=hovercard" data-mentionid="208474" href="<___base_url___>/index.php?/profile/208474-toastertan/" rel="">@ToasterTan. Try reinstalling Firefox
  • Hello ksheer2. Welcome to Bitdefender forums. "On first sight" I would tell you to strengthen up your firewall rules. I you are using windows firewall, try finding specific ports and block it in inbound rules. If you don`t accomplish your goal I recommend using BD Total security, since it has very nice firewall embedded.
  • Hello ellentk. Also after uninstalling it from C.Panel you can remove any leftover files with advanced uninstaller application ie. IObit advanced uninstaller. Of course it referse to any other application installed on your system that you want to be completely removed. In tearms of system performance, it`s similar to…
  • Hello SHeal. Since you said that you just bought BD, I presume that you used windows firewall in the moment of installation?
  • Hi Alastair. Did you open the e-mail support ticket?
  • Bonnie70 if you have windows firewall, follow these few easy steps Control Panel> Windows Firewall> Adwanced Settings Than search for Bitdefender* in inbound and outbound rules list. Modify to allow.
  • Have you checked if Bitdefender updater is allowed in your firewall exception list ? Cheers 
  • Hi soopytwist! Have you tried turning off real time protection in BD?
  • Hey Stoobers nice to hear that you solved the problem. Sometimes simple things can be life savers.
  • I am sorry to hear that Nzyme. I just wanted to help you... I`m using Bitdefender Total security 2017 also, on my main PC Windows 10 Pro and I have no problems with it at all. Main difference is that i have 16 gb of RAM, i5 Intel processor and 120 GB SSD for my system volume and other partition for my important files also…
  • @ Stoobers If and only if solution that archie400 provided doesn`t work for you, you should try to uninstall latest windows 10 update that is causing you a problems with BD. Just follow these simple steps: 1. Open Windows settings: by pressing win.key+ I ; or type "settings" in search ; or run powershell and type "start…
  • Another, maybe easier solution would be to run task manager (ctrl+alt+del). Navigate to services tab, and locate bitdefender service. Right click and select stop.
  • Next logical thing is that you hardware specs is little bit above minimum for windows 10 64 bit. I would recommend you to buy more RAM, or maybe switch to 32 bit version. Also, core 2 Duo is processor that is almost a decade old so it is possible that he is bottle necking your PC (together with low ram). And last thing,…
  • On 3/30/2017 at 7:43 PM, Sorin G. said: Hello, The product scans the downloaded files and also verifies their integrity before deploying the update on the machine.
  • Hello bikerjays@hotmail.com I have to agree with Sorin G. try updating product`s main interface. If that does not solve your problem follow theese simple steps: 1. Open Windows settings: by pressing win.key+ I ; or type "settings" in search ; or run powershell and type "start ms-settings:" 2. Go to "Updates and Security"…
  • On 18/03/2017 at 2:48 PM, TimBerty said: After updated, it seems the WMI Provider Host doesn't hog my computer resource anymore. Thanks You mean after upgrading to Windows 10 problems solved then? Cheers 
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