Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Azurescens

Comments

  • I had the same problem. I followed the steps I was given to correct the issue but it kept happening and I never received a response when I tried to follow up on the ticket. At this point I'm not too happy with the level of support I've received and will probably switch to a different product when my subscription expires.…
  • I did a fresh install of Windows 7 on July 31st. BitDefender was the first thing I installed and it's been having this problem ever since. I agree with DJZen. It's not a major problem but it is annoying and I'm concerned that the PC is unprotected when it's in this state.
  • I'm also having the same issue. I'll sit down at my computer and notice the BitDefender icon in the system tray is grayed out. When I try to open it I get this error: It comes back up fine after a reboot but it's happening every day or two. This is BitDefender Antivirus 2010 on Windows 7 Home Premium 64bit.
Default Avatar