Captain Obvious ✭✭✭

Comments

  • Does any one know is Bitdefender are Dead Project or money making projects? I does not see here any Support Team are responded via any thread are posted. I have found some bug from BTS 2016 but does not get any response from Support Team. 1. PC cannot start if goes sleep mode. 2. Web site login not working, Enter login…
  • So I think it's Theory 2, but I'm unable to switch out and back to the old license, Sadly the remaining days didn't get add onto the new subscription I'm still trying to get a hold of Bitdefender's Customer Service, but seems like there system is down At this point, I feel like I might as well and go spend another $20-$30…
  • So.... wat bitdefender people/staff/support say about this big matter ?im really frustated bout tis joke.. i got 1 key-3pc (bitdefender total security 2015) then upgrade the key to 2016... only 2 pc i managed to install n running smoothly . another one no luck "repair cycle loop" problem. which is windows 10 home (free…
  • This took me a long time to figure out. I have a 3-Screen desktop(I'm not sure if that's a problem for BD?), and did not know that when I upgraded the BD Suite for Windows 10 that it added a Ransomware Protection. The RP is supposed to pop up a window in the bottom/right corner of your screen to alert you if a program is…
  • I sent a support email and also received a confirmation email with a link. When I click the link I´m taken to a login page, but my login details is not accepted!!!! Also does anyone know what the support response time is, I´m now waiting 54 hours and counting I see in the posts around the forum that others are waiting way…
  • My Windows 10 system just underwent the November update (Windows 10 Version 1511), and now the Bitdefender Outlook 2013 add-on for identifying spam is missing. How can I reinstall it? Have you tried a Repair Install? Other than that, there's the good ole' fashioned uninstall/reinstall.
  • Hello, is the 'Antimalware engine version' the same one over different versions of BD (eg BD-2014, BD-2015, BD-2016...)? Actually on one W7-computer we are running a licensed BD-2014 Internet security with antimalware engine 7.63650, included are 5697060 virus signatures. Update is not possible yet. Is it the newest…
  • I appreciate all your insight. So I guess you're saying I might as well take the free upgrade to 2016. Are you happy with 2016? Well, kind of. First of all, there's the annual tradition of including one or two BSODs free of charge with the release of the new yearly version. Fortunately, as it's been a few months, most of…
  • ok lemme clarify (sorry) but you're helping a lot Computer ( A ) = Computer that had a 6 month Subscription Remainder "got the code" (Wrong Computer) This computer already have a on-going subscription Computer ( B ) = Computer with expired code, and didn't get the new one since it used dashboard Ah, I see. So essentially…
  • Thank you Capt. for your comments, observations and suggestions. Unfortunately, under general settings I do not have a "display special offers and product notifications" option. I am running Bitdefender Internet Security, I think it's either 2013 or 14. (The original box does not state). You have Bitdefender Internet…
  • Wow dang that confusing Thanks Bitdefender. Anways thanks, I'm currently looking at bitdefender central and so i looked under the "my devices" tab and I see remove, but will it remove it compeltely? The problem I'm at right now is that, the "wrong computer" had like half a year on the subscription, if i hit remove wouldn't…
  • (although I am a little concerned about the "won't last forever" statement) Of course it won't last forever. As we speak Bitdefender is busy pumping out Bitdefender 2017. Yes, I noticed that as well. The logo does not seem as refined and somewhat different than what I have seen before. That made me suspicious as well. If…
  • There are some problems with the Avangate site, the "Login with" option is unusable and if you try to recover the password it show an error about the link contained in the email is not valid. I use to log in with my Google account. Bitdefender merely uses Avengate as their storefront vendor. For this specific issue, I…
  • Super frustrated here right now, My PC that I'm using right now had Total Security 2015 and it just expired. So I went online and got a code for the Total Security 2016. I follow the instructions and use my code and it ends up being applied to a different computer. I usually use dashboard to check my stuff out, but it sent…
  • Same for me here in Germany. The Bitdefender Support isnt responding since days! I just want my refund, BD Total Security 2016 is as stable as an alpha release. Many programs won't start since the upgrade from 2015 to 2016, outlook crashes and so on... So I tried Kasp. and guess what?! Everything - works - as it should!…
  • I too have this problem and I havent seen a fix that works for me. I actually contacted Bitdefender Support. Here's what they said: 1. Open the Bitdefender program > Protection > click on Firewall > make sure the Firewall is turned ON 2. Go to the Adapters tab > at "Network Type" select "Trusted" > at "Stealth Mode" select…
  • Hello, I've found two bugs in the GUI of Bit-defender Total Security 2015. [FIRST] Asking for password window: i recorded the bug. it happens when you hold the bar and move it [sECOND] Firewall rules: Bit-defender apparently likes to add the same rule multiple times, it causes massive lag overtime this happens when you…
  • If I knew I would have had this issue, I would have never wasted my money on Bitdefender....... Kaspersky Doesn't have this issue? So what's Bitdefender's excuse? I'm assuming Bitdefender's excuse is nobody has actually contacted Bitdefender Customer Support so they can fix the problem.…
  • I did uninstall bitdefender, it was the last thing I did, not thinking it could have been the cause of my problems out of nowhere, but turns out it was. I never had any issues with it either in the 2 months I had it, but out of the blue it did cause my issues, and was removed fixing my issue. It was the very last thing I…
  • So suddenly my FPS went to ###### on any 3D application. After extensive troubleshooting, I decided to do a MS Restore point. Apparently Bitdefender doesnt play well with restore points. Disabling it didnt help. I had to remove the product to get a restore to run properly, and then it was kind of a borked restore. I…
  • What did Bitdefender say in their ticket that you submitted? Also, are you a United States citizen and resident? All right, after reading much more of your post, I can see that you live in the Washington DC area. This is good. As you say you are an attorney, you should easily be able to slap Avangate with a suit, as they…
  • NB: As you can see I was mistaken in my original post. I did in fact receive my Avangate Order Number. What did Bitdefender say in their ticket that you submitted? Also, are you a United States citizen and resident?
  • I had been a Norton user for about 7 years but wanted to try another software out there, particularly since Norton seemed to slow down my PC. So I read all the reviews by PC Mag and AV Test and Bitdefender was highly recommended. So I promptly ordered the 2015 Total Security package. I installed it from the CD and once…
  • Newbie Group: Members Posts: 0 Member No.: 180,464 Joined: 2-May 14 Ticket 2014080601280002- I accidentally installed "Bit defender" install & setup-1 intervention on august 5. I immediately contacted support by chat and explained to them that I had made the mistake and requested a Refund. I didn't even know what 1…
  • I just purchased bitdefender after seeing good evals. Unfortunately I assumed bitdefender would protect me from malware but it did not. I installed the free version of Kingsoft office, making sure I unchecked all the crap in the custom install, but still got hit with this malware install. Bettermarkit. I know it sounds…
  • That depends on what you mean. Do you want to change Bitdefender's boot order? Or does Bitdefender run a scan whenever you boot your computer?
  • I still don't think you understand - Windows Defender as used in Windows 7 is not an antivirus, in Win 7 it was MSE that was the AV and was turned off by BD. Windows Defender as used in Windows 8 is an Antivirus program, two different programs for different purposes. AV Comparatives use Windows Defender as the least…
  • Can someone tell me how to remove that right click options of bitdefender 2014 in windows 7 I tried renaming that dll files in dl_ but I couldn't find that option in update_components.xml to put from 1 to 0. Just a quick question, why would you even want to do this?
  • BD did not turn off my Windows Defender when it was first installed. the only one it turns off is the Windows 8 Defender which is an anti-virus program. Win 7 Defender runs alongside BD quite happily. Not true. Bitdefender turned off Windows Defender on my Windows 7 PC when I first installed it in addition to the Firewall.…
  • Certainly yes, if "fine" is equivalent to "allow absolutely all applications to access all networks at will". Paranoid Mode is broken -> the firewall is useless-> the product is useless. It's really that simple. Well, like I keep telling people, you need to tell this to Bitdefender themselves. If they get flooded with…
Avatar