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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I had this problem with Bitdefender antivirus plus. The problem had something to do with Comodo Firewall. I had to allow certain Bitdefender files so it would not show a black screen. i found this out when I left the firewall disabled and the black screen didn't happen.