Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Duradel

Comments

  • Hi there, it's my first post on this forum. I'm using Bitdefender Antivirus Pro 2011 and like to upgrade to Bitdefender Antivirus Plus 2012, using same key I have. Is that possible? Thanx. Yes this is possible. I've heard that other people have done the same thing with AV Pro 2011. I upgraded my BD Total Security 2011 up…
  • I wasn't able to edit my previous post again for some reason. I meant to ask if its possible to add exclusions 'only' to the AVC? EDIT: Can a moderator please move this over to the antivirus section too?
  • Do you get an error message from BD (if so please post the exact message) or does the program just not open? What happens? I am using BDAV Plus 2012, but to see if it's AVC, try this as a test. First set AVC to Permissive and test again. If it still doesn't work, then turn AVC completely off. Post back with your results.…
  • I have to agree with DanyDan. No AV software is completely invulnerable to viruses, especially zero day viruses which have just been created. What you CAN do is report any viruses that slip through the net to BitDefender and whether you believe it to be a false positive or not.
Default Avatar