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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

K.Gundermann

Comments

  • Hi Febrian, I have a open Ticket with Bitdefender Support for now 3 weeks because most of our PCs are not able to update. As far as I can see, the systems are connecting to my proxy and requesting some version.id: TCP_CLIENT_REFRESH_MISS/200 966 GET http://upgrade.bitdefender.com/av32bit/versions.id - DIRECT/80.157.170.51…
  • Name: matrix.bitdefender.com Address: 66.132.221.68 Allow that one too, it's safe. and Name: bitdefender.colocated.ines.ro Address: 80.86.106.78 But I have configured Bitdefender to use our Webproxy. So WHY is it trying to connect to this sites directly ?!?!?
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