Liobet · Defender of the month · ✭✭✭

Hi Vigil laflare, Welcome in the forum, You mean you subscribed Bitdefender Premium VPN or not? (the free version is limited to 200 mb daily) I think you had better deinstall and reinstall your Premium VPN. Do not have another VPN (from browser or else) installed at the same time. You will find help here: Cheers, L.

Hi sluggosgarage, Welcome in the forum ! You could have help there: A small tip for what it's worth, I am often unable to trade something on a professionnal site, not because of the antimalware software but because of the browser's anti-adware/tracker/adblock gimmick. I often have to deactivate it to have full access. A…

You are welcome !

You are welcome!

Hi Flanksy, You could submit a file there: Cheers, L.

Hi mirkoburroni, Welcome aboard ! It is a bit fastidious first, then it will be cool... I have Bitdefender Internet Security. In bitdefender Internet Security board: I go to Protection features, Antivirus, Scans, Manage scans + Custom Scan, Add a scan, select scan paths, next... Choose options. Next Choose when to schedule…

Hello sharon keinar, Welcome aboard ! In my opinion, it could be a memory problem rather than a malware, but yes, if Bitdefender is down there is a risk. Several issues could lead to that. You wrote "I last restarted", not "I started..." Did you install a new soft? an update? A Visual Studio program code? 1) Did you create…

Je n'ai pas de family pack. J'ai un petit abo BIS et trois appareils.

Bonjour AMDK5962, Voici le lien pour désactiver le renouvellement automatique si vous souhaitez ne pas renouveler l'abonnement. Pour votre question principale, je laisse aux admins le soin de vous répondre. Je suis un utilisateur comme vous, qui utilise avec satisfaction Bitdefender depuis presque vingt ans. Bonne soirée,…

C'est dommage, Anakin92, Redemandez peut-être au support Bitdefender s'ils n'ont pas constaté un bug récent lié à la carte mère Asus Crosshair gene X670E et Bitdefender. Je vois sur le site d'Asus qu'il y a des ralentissements de certains jeux (mais pas tous) avec BD... Bonne soirée, L.

Hi Zinhozer, Welcome on the forum ! According to what you write above, I am afraid you have been infected. I am not sure a system restore could get rid of the malwares. I let you get help there, follow @Flexx 's process, to send logs to Bitdefender support: They will analyze it and tell you if anything went wrong. Read…

Bonjour Ben56, Bienvenue sur le forum, Je n'ai pas encore eu de message d'erreur de l'analyse complète de BIS ! Je vais en refaire une tout à l'heure. Evidemment, une solution serait de désinstaller et de réinstaller Bitdefender. Sait-on jamais. Si le SAV vous dit que c'est un bug interne à BD, attendons la mise à jour du…

Hi bod, Welcome aboard ! Please, delete asap your email address, it should not be visible here. You could get in touch with Bitdefender support there: Let us know the result, Cheers, L.

Kudos, Bitdefender team ! 👏

Hi CliveM, Welcome on the forum, You could find help in the support there: You'd better probably deinstall then reinstall the VPN software. Cheers, L.

Aargh! I missed the right link ! My bad! 😒

Hi Hikkoshi, I think you had better follow @Gjoksi 's advice. Then if you feel like sending your dubious, suspicious files to BD lab, the address is here: cheers L,

Hi lazd, Welcome on the forum! bdservicehost is supposed to use around 500 MB, not 16 GB. I suggest you talk to the support too and make a check-up of your system: If you do not feel keep Bitdefender, do not forget to cancel the auto-renewal. Cheers, L.

Sorry to all, I do not use password manager. My apologizes to Ettery, I was serious when I talked of making a picture (after all, it is what I did to put my box's serial number in my directory) of the visible password. OK it needs then to implement manually a great number of figures. Have a nice day! L.

Bonsoir AlainF10 Bienvenue sur le forum ! Avez vous consulté votre Bitdefender Central? Patientez SVP, un admin devrait demain vous répondre sur le sujet et régler le problème. (ah si, un p'tit truc, vous avez bien désactiver les adblocks/bloqueurs de pub etc, qui sont sans doute dans votre navigateur? Ces outils…

Bonsoir Cocopl Bienvenue sur le forum! C'est effectivement anormal. Votre ordinateur est-il supposé s'ouvrir d'ordinaire avec une carte à puce? (un bug?) Avez vous fait une analyse système complète? (un malware possible?) Je vous propose de contacter le support Bitdefender: Bonne soirée, L.

Bonjour mipi, Voir le lien fourni par @fedor (si le renouvellement n'a pas déjà eu lieu) Sinon - si le cas vous concerne, il y a aussi ceci. Bonne soirée, L.

Hi Ettery, Is the visible generated password the good and last one ? I cannot believe my eyes! I would take a picture to paste it on a brand new sheet... wouldn't I ? [and sell it at Sothebys (if the art dealer is keen on contemporary art)] So I keep the password. Cheers, L.

Hi Arph_Rp, Welcome on the forum! Could not you change for another country? Does Netflix block any other country? You'd better check with Bitdefender Support Labs. Cheers, L.

Hi Ettery, Welcome on the forum ! You could suggest your proposal on the thread below: A little bird tells me the real issue is "if PM fails to recognize the logon", well... I do not use Password Manager, so I let experts answer you. Cheers, L.

I agree with @garioch7, Since Microsoft developed Windows XP, their OS is said to be robust enough to admit lots of broken links of deinstalled old softwares.

Hi cye, Welcome on the forum! You could send the piece of info to Bitdefender labs: Cheers, L

Bonjour mico5349, Une idée: Avez vous désactivé certains logiciels de blocage de traqueurs et pubs de votre navigateur avant de télécharger/installer un nouveau logiciel ("adblock", "bouclier"...) ? Bonne journée, L.

Hi Nz86, @Alexandru_BD told you the ins and outs of these special applications. Let's say any computer has been a graft of foreign elements from different manufacturers on a original operating system, dealt to be compatible but anything could happen... this is how I have seen computers since its dawn. Fortunately I see…

Bonjour Anakin92, Difficile de comparer des PC qui ont des configurations différentes! Peut-être un problème de mémoire? Y en a-t-il assez ? Les barrettes sont-elles en bon état? Désolé, il y a beaucoup de pistes à explorer. Je vous propose déjà un truc: désactiver le maximum de logiciels au démarrage pour activer le…