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Hello You have all the links for the 2011 version here: http://forum.bitdefender.com/index.php?showtopic=20566 Thank you. Any Idea when I will hear more about my refund? Live chat said up to 48 hours after logging the Ticket TicketID: 201111121003513

Welcome back Have you tried to set Internet Explorer as default browser? http://windows.microsoft.com/en-GB/Windows...ult-web-browser Thank you. Yes and safari even google chrome. I would like a link to get bitdefender 2011 again to run on the original license I have.

Hello I've searched your email in the system and you have just one ticket regarding the upgrade to 2012(a chat session). Please tell me, when using Bitdefender 2011, your printer was working properly? Thank you. It seems the ticket creation system is not creating tickets. I logged another and went to live chat and Asher…

I have re submitted a refund request so hopefully I get a ticket ID, I want a refund for the internet security packet but want to keep my Anti virus packet. It said I would receive an email with details. Still no ticket ID, please send me the info to get a refund, I have now submitted 2 tickets via BDIS 2012 for a refund…

I didnt get a ticket ID I just sent a message asking for the refund due to issues I have re submitted a refund request so hopefully I get a ticket ID, I want a refund for the internet security packet but want to keep my Anti virus packet. It said I would receive an email with details.

Hello We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services. Could you please provide me the ticket ID? Thank you for taking the time and please…

I have uninstalled office 2010 and rebooted my computer but after reinstalling office I still get the same issues. I then updated office and still have the same issues. It looks like installing BDIS 2012 did something to outlook and I cannot get rid of it. I am not willing to reinstall windows as I would lose too much…

Hello I couldn't find anything suspicious in the logs. Please backup your email and reinstall the Office suite. Thank you. I have uninstalled office 2010 and rebooted my computer but after reinstalling office I still get the same issues. I then updated office and still have the same issues. It looks like installing BDIS…

Hello Do you have Office 2010 Service Pack 1 installed and all the updates delivered by Microsoft? http://support.microsoft.com/kb/2460049 Thank you. Yes office is up to date, it only started happening when I upgraded to BDIS 2012

Hello The issue can be solved by following the steps from this article: http://www.timeatlas.com/5_minute_tips/ann...ks_fail_to_work or using the Fix it solution provided by Microsoft http://support.microsoft.com/kb/310049 Thank you. I went for the fix it from Microsoft and its still happening. I do not get an error…

Thanks for the quick reply but it didn't help. I even got the app outlook tools to clean the temp folder. Still when I open outlook and click an email it opens up the same amount of tabs in firefox. I uploaded a screen shot of it. unfortunately I cannot keep using BSIS 2012 with the various issues so have logged a ticket…

Hi Please close Outlook and follow the steps from here: http://www.howto-outlook.com/faq/securetemp.htm Let me know if the situation is solved. Thanks for the quick reply but it didn't help. I even got the app outlook tools to clean the temp folder. Still when I open outlook and click an email it opens up the same amount…