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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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I still receive this error. I have now formatted and reinstalled Windows 7 Ultimate x64 and installed Bit Defender 2010 Internet Secturity x64. No matter what fix I try get this error.
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I emailed the Technical support team. My error is that I am unable to update, receiving a "Could not connect" error. I was told to do the following procedure, see below, but once I updated in normal mode the same file was downloaded and now I receive the same error because the file (Wsdns.dll) is present. 1. Restart the…
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The so called fix has been unsuccessful for me. I have had to uninstall/reinstall BDIS2010 5 times today. I don't intend to do it again until BD have released an official fix. So like davey I am on ver 13.0.16.313 and doing the manual update of signatures only. Whenever I update the product update I get back to where I was…
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Awesome, thanks, hopefully I can get it working. No offense but you have provided more support than BitDefender.
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I have reinstalled BitDefender IS2010 for the fourth time this week making use of the uninstall tool from BD website. But I am still unable to receive any form of update, manual or automatic. Its great that other customers are able to "push through" their updates. But I get nothing! I have tried Nikilet's solution of…
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BitDefender Internet Security does have Registry Control. In Expert mode, click Privacy Control > click Registry (the tab at the top)
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I can find NO LINK TO THE FORUMS FROM THE MAIN BD WEBSITE!!! Why not? (A cynic might suggest that with its current problems, the less the forums are exposed to the outside world the better!) Yes, I agree with John K. To me the main BD website is focused on sales and promotion of their products and very little towards…
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I have not received any automatic updates today. None of my settings have changed. When trying to manual update I still get the "Could not connect" error. Engine Ver. 7.28761
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See link for livesrv.log file : http://www.sendspace.com/file/t7zgne I have uninstalled/reinstalled BD but still unable to update. I'm running BD IS2010 (Virus Sig. 4260821 and Engine Ver. 7.27868) with operating system Windows 7 Ultimate. Hope you can find a solution to this soon.
