Stefan I. ✭

Hello, You can expand each category that will be affected to see what items are about to be deleted. They're treated like a normal permanent delete, but won't use the File Shredder pattern.

Hi Dave, Notifications will be present so that you can keep a record of them. What this changes is that you no longer have to decide whether to allow connections yourself and instead of a toast notification like you've seen so far you'll have a passive one that you can check at any point later:

Hello, Depending on the periodicity of the scans you're performing some will finish faster due to how clean items are indexed and monitored for changes rather then going through the full check-up again. Having a more modern processor and an SSD such as the ones you'll find in most modern gaming laptops also helps.

Hello, No plans as of currently to allow importing from other password manager databases but we appreciate your feedback! Thanks!

Thank you for your feedback!

Hi Dave, The prompts in question show up since you've enabled Alert Mode ( formerly known as Paranoid Mode). It leaves managing whether or not connections are allowed to you rather then doing it automatically. To switch back to automatic management: - open Bitdefender and click on Protection from the side-menu - click on…

Hi Raya, Please try to temporarily uninstall Antivirus Free and restart to see if this behavior persists without it. Thanks!

Hello, Please send us this description alongside a support tool log at bitsy@bitdefender.com so that we can look into this. Thanks!

Hi Greg, The apps in question were uninstalled by yourself. The report simply calls in a total of apps that you've uninstalled and does not indicate that they were malicious. If uninstalling should ever be needed due to an app being infected or malicious you'll get prompted about it before anything is done.

Salut, Atasat mai jos va aveti utilitarul de uninstall pentru kitul de 2020: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2020_Uninstall_Tool.exe?origin_team=T14R3PWSZ O zi buna!

Hello, The autopilot recommendations cannot be currently disabled but we've taken your feedback on this topic for future iterations. The file shredder is not configurable, it will perform three passes on the deleted file: once with zero data, once with 0xff and once with a random value. After the random value overwrite is…

Hi, Try to copy the file somewhere outside of system reserved areas such as on your desktop, then attach the copy to your email.

Hi, If possible, try to temporarily switch to a different network such as a phone hotspot and let us know if there are any changes: http://www.pcmag.com/article2/0,2817,2481374,00.asp

Hello, It depends on what you intend to use it for. Permanently deleted files are commonly still recoverable even on SSDs. Also, depending on the NAND chip type on said SSD it may be preferable to avoid using it for larger files. You can check out a similar thread below:…

Hi Shad, Some functions for the PC version were considered not necessary on the android market ( such as startup optimizer, disk cleanup, etc) , while others cannot currently be implemented natively ( such as Safepay ). For a full list of included modules and their usage on Android you can check out our user guide.…

Hello, Every built-in utility that we offer is safe to use on SSDs with no noticeable performance or lifetime impact on it's health. Depending on your NAND chip however, it may be preferable to avoid using the File Shredder for larger files however. You can look up it's model from your DeviceManager to check. SLC and MLC…

Hi Dewey, We haven't received any recent reports on a similar topic, but you can temporarily switch the Shield component off to see if there are any changes. As long as you're only performing the backup while keeping it off theres no real risk to be exposed to due to the way OSX operates. Let me know if you notice any…

Hello, This is mostly a visual glitch with the scan % indicator. We know of it showing up on some phone models and are working on addressing it. The scan component itself works but will tend to sometimes display that % while in fact progressing in the background.

Hello, Sounds like the firewall might be interfering. Please drop us an email at bitsy@bitdefender.com with a support tool log so that we can assist: https://www.bitdefender.com/consumer/support/answer/1730/

Hello, Most email providers have started banning VPN provider server IPs in an attempt to combat or limit spam usage. This does not only affect us but all VPN providers and for the time being the only alternatives are to either disconnect the VPN when sending emails or to use the online web app of your email provider…

Hello, We don't normally handle commercial cases here. It'd be best if you could email us at bitsy@bitdefender.com so that a commercial rep can handle your merge request. Thanks!

Hello, If you've used the same outlook/hotmail/office365 account for your main Windows profile and for your login on our page then this behavior would be considered normal. If not, we could use a few more details and perhaps a couple of screenshots. Since the forum is public it's preferable not to share any personal…

Hi, Please send us a sample of the detected files at bitsy@bitdefender.com in a password protected archive for analysis. Thanks!

Hello, If the page was blocked while browsing you'll find it's full URL under notifications ( open Bitdefender -> click on Notifications from the side-menu -> Go to the Critical tab-> expand the event you're interested in).

/index.php?/profile/216663-hercokguzelolacak/&do=hovercard" data-mentionid="216663" href="<___base_url___>/index.php?/profile/216663-hercokguzelolacak/" rel="">@HerCokGuzelOlacak Reset done. Let me know if everything is alright on your end now. We don't currently have a dedicated function that would allow end-users to do…

Hi, No plans currently. Due to the way our product operates on the OSX platform, implementation for them has been deemed non-necessary.