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Comments
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Looks like -1017 should be an HTTP Forbidden error. I can't really help you out with debugging steps, but I'm guessing the proxy is denying your credentials. Hope this helps.
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Firstly, you should read the rules before posting on random forums. This topic should normally be deleted. I'm going to answer this because it is of general interest and not specific to those products. Once a third party firewall solution is installed, it normally disables the default Windows Firewall and sets itself as…
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key deleted for santixxx's post: M6RZZPA
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Corrected. Thank you!
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Changes were done soon afterwards, but colleagues forgot to reply. I only got an email today:) Happy it was fixed in time.
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Thank you. I'll post back when I have something.
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I'm sorry I wasn't very clear in my explanation. The files for which I would like hashes are those shown IN the log. From your PM submission: C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe Please provide the hashes or links for these…
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Just head over to VirusTotal, click "Choose File" and select a file showing up in the log, then press Scan It!. Both files will probably already be there, and you can skip re-analysis, if asked. Just provide the links to the pages.
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That count usually includes the archives themselves, as well as any files contained within up to several levels. Archives, in this context, includes your usual Zips, RARs and CABs, and self-extracting archives(.exe files with archives embedded), but also ISOs, MSIs and MSPs and other installation packages, file packing…
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There is a known synchronization issue that happens for some files in QuickScan, as they are scanned separately. It's still being investigated. In the meantime, I believe at least one of those was corrected. If you are still seeing a detection, please provide an MD5 or SHA hash for the files, so I can have them rechecked.…
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As stated last year by Georgia, promotion of comparisons and affiliate links has no place on the support forum. Moving this to the trash. Thank you.
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As I understand it, some products are not available in some geographical areas, but I don't know the details on this. Can you please check the "Home Users" section of the menu for the free offering(this shows up under toolbox/free antivirus here) and tell me if this redirects back to the homepage? If this happens, please…
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Thank you for the report! The mentioned address has never been used to host our free offerings, as far as I know, but there might have been a redirect there at one point. A number of discontinued services were previously hosted on leased servers, and the subdomains were not removed later. IPs previously associated with…
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It was not stated to me, from your initial exposition, what your scenarios was, and if you have checked for this behaviour between a new clean of Windows and installing Bitdefender or not. What you are describing(the lack of a firmware settings option) is indicative of a non-EFI boot (or, conceivably, an unsupported EFI…
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Newer systems configured with EFI booting that follow Microsoft certification requirements for Windows 8 and above do not normally allow accessing firmware setup/BIOS by pressing a keyboard combination during startup. Simply put, in newer EFI booting scenarios the time spent in a state where pressing a key would be useful…
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Resources have been unblocked. Thank you for the report!
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Yes, he is. A colleague in support might want to add him to the right group.
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The recent Windows updates concerning ActiveX controls should not affect Quickscan, but you might be using an outdated copy that has been blocked separately. Please try to remove and reinstall the add-on. You should be able to do this by starting Internet Explorer as administrator, accessing the tools menu(cog in…
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Bună ziua, Domeniul a fost deblocat. Vă mulțumim pentru raportare!
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Momentan compactăm și eliminăm semnături ce nu mai sunt necesare. Numărul ar trebui să scadă în continuare pentru o perioadă. Acest lucru nu ar trebui să afecteze performanța sau rata de detecție, inclusiv în lipsa serviilor de tip cloud. Un lucru important de luat în considerare este că nu toți partenerii și integratorii…
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This is normal and the count will probably continue to drop for some time. We're aggressively compacting and eliminating unneeded signatures at the moment. Keep in mind that this will not affect performance or detection rates, even in disconnected scenarios. Thank you for raising this concern.
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Mulțumim pentru raportare. A fost blocat eronat acum câteva luni tot 79.114/16. Problema a fost remediată. O zi plăcută!
