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dbrisendine ✭✭

Comments

  • Based on your screen shot, you are being notified that a application is trying to ( or is going to ) modify some of your Safe Files. If you do nothing, the application will be allowed to modify the file(s) this time but you will be notified if it tries to modify any Safe Files in the future. You can add the application to…
    in Need clarification in Application Access Comment by dbrisendine July 2017
  • BitDefender Wallet does work well in SafePay. Have you tried it yet?
    in Support for extensions in SafePay Comment by dbrisendine July 2017
  • What version do you have installed? (Right click on Notification Bar Icon and select About to find the version. Directions are shown /index.php?/topic/76599-how-to-find-your-bitdefender-build-version/" rel="">here.)
    in Bitdefender 2018 encounters critical error Comment by dbrisendine July 2017
  • Have latest version (22.0.8.118) which seems to fix most of the network connection issues BUT it does seem to interfere with MS Apps Games. So, this is much better but not 100% yet ....
    in Cannot Access Sites and more Comment by dbrisendine July 2017
  • Had to remove BD TS2018 (there seems no way to go back to v2017 which worked fine) as I do malware removal with this laptop and must access the internet. Have never heard back from support but it may have been their weekend when the report was sent to them via the Main Interface.
    in Cannot Access Sites and more Comment by dbrisendine July 2017
  • 11 hours ago, dbrisendine said: Same issue here as well. I will attempt to contact Support this evening after I return from work. Just wanted to update this thread; ran the Contact Support from the User Interface so will see what happens from those reports. But what is curious now is that the issue seems to have stopped…
    in Cannot Access Sites and more Comment by dbrisendine July 2017
  • Have you right clicked on the Task Bar / Notification Area Icon and selected the Security Widget there?
    in Security Widget Won't Display Comment by dbrisendine July 2017
  • Same issue here as well. I will attempt to contact Support this evening after I return from work.
    in Cannot Access Sites and more Comment by dbrisendine July 2017
  • I had the same thing happen last year (2 separate subscriptions for Total Security) and contacting Customer Support directly (via email / through the product support option) solved the issue. They combined the subscriptions so no time was lost.
    in Upgrading from Total Security 2016 Comment by dbrisendine July 2017
  • Privacy > Password Manager > Settings (gear symbol) > Plugins. There you can enable what browsers to use the Wallet with (it does require the plugin / extension to be installed in or added to the browser)..
    in Wallet? Comment by dbrisendine July 2017
  • Prakhar - That is indeed an old version (possibly pre-2010). I think that the uninstall tool from here should help. Please try and let us know the results.
    in How to uninstall dis? Please help. I'm stuck. Comment by dbrisendine December 2016
  • This does not happen on my system. (Win7 Ult SP1 x32) That being said, I have noticed that there does seem to be a lot of issues with Win8.1 and security software (any vendor; it seems none have had a 100% success rate with Win8.1). Did you update (upgrade) from Win8 to Win8.1 with Bitdefender installed at the time?
    in Bts And Ie In Task Manager Comment by dbrisendine October 2013
  • The other two startup .exes SEEM to stay; turning Wallet on or off SEEMS to have no effect on these. Further testing should be done (closing browsers, rebooting, etc.). Will try and report back later.
    in Bdav 2014 Oddities And Deal Breaker. Comment by dbrisendine October 2013
  • That is because if you add a file to the excluded process list like that under antivirus it applies a blanket rule across the entire security suite excluding it from firewall rules as well. I have experienced this behaviour intentionally when temporarily applying a workaround for an IDS false positive on AMD catalyst…
    in Blocking Not Working ! Comment by dbrisendine October 2013
  • heterodox, what is your system's configuration? What OS and is it 32 or 64 bits? Thanks.
    in Blocking Not Working ! Comment by dbrisendine October 2013
  • Yes.
    in Bitdefender For Windows 8.1 Preview Comment by dbrisendine July 2013
  • How do i create a new database? I cant find an option to do that sort of thing. Thanks. On main GUI, click on Manage in the Wallet box.
    in Lost Password Comment by dbrisendine July 2013
  • Instead of a separate tool, build it in please. Under the general tab you could then have Manage Settings with the following options: -Backup Settings -Restore Settings In restore settings wizard loaded by clicking on the Restore button you could have tick boxes for each component's settings to pick and choose exactly what…
    in Magnus Tool For 2014 For Taking Backup Of Settings Comment by dbrisendine July 2013
  • I had hoped BDIS 2014 would have fixed the dreaded 'update to complete' in this version but after 36hrs of using it I have THREE requests to reboot today already.....anyone getting getting the same? I stopped using 2013 for that reason. I have had exactly the same issues ALONG with, after every other restart, the Windows…
    in Reboot Blues Comment by dbrisendine June 2013
  • Issue is solved by uninstalling TS2012, running the Uninstaller Tool and then installing TS2012 once again. However, at that time, the Action Center reported that not only was the AntiSpyware 'Out of Date' but so was the AntiVirus and the Firewall was not running. Solved this by turning the WMI service off, deleting the…
    in [resolved]Win7 Action Center Reports Antispyware Out Of Date Comment by dbrisendine September 2011
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