Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

giekevin

Comments

  • Thanks for your interest, Ban Hammer, I am connected via ethernet cable and have tried it with Windows Firewall on and off, and Windows Defender off.
  • I also have the same issue. Install of free version onto Vista seems to go perfectly. But then cannot get it activated: Error: "The connection to the server has failed. The product could not be activated. Check the connection and try again." A message pops up that I think says connecting to server please wait. But it…
Default Avatar