graciliano

That wouldn't work because I can't get the login page for the installed antivirus to load to enter /any/ account. Did you run the Uninstall Tool found here (direct link) in the topic pinned at the top of this forum before reinstalling? In my experience (with Windows 8) that clears the trial period, so you get full trial…

To anyone willing to help me, I am told by Windows Troubleshooting that "BitDefender AVC HV has a driver problem". Apparently there is a driver not installed and Windows cannot resolve the problem. How do I get this driver installed? My OS is Windows Professional 7. Thanks in advance for the kindness of your attention and…

Hi all, Sorry to worry you, but I was just wondering when and if there will be a new program update to Bitdefender FREE Edition? I have checked the forums and I can only see the current FREE version program (1.0.21.1099) was released and updated on the 24.10.2013. I hope this great FREE Antivrius will receive a new look…

Hi graciliano, Thank you for your reply, I really appreciate it. :-). I managed to get sorted out as, I was able to use the online chat service. Thanks again for your help. Greetings to the new one Thank you minding this problem. I confirmed everything is working fine now. Oh, thanks to Bitdefener's team too! --graciliano

I tried the password recovery system from My Bitdefender but received no e-mail either. It appears there is a problem. I suggest you, the new one, to contact customer care and make them aware of this problem. I am sure whatever problem there may be will be fixed a lot sooner that 15 days.

Anybody? An answer like "This is possible/not possible" would be greatly appreciated. There is no control for users over the updates for Bitdefender Antivirus Free Edition. Of course there are circumstances that may prevent updates from happening: After the trial period, logging out the software from My Bitdefender should…

...What I'd rather see is a notification of a bad URL, such as a red circle with a white X in it or something like that. ... Well fine if it's TrafficLight, whatever, I just downloaded and installed the free version of BitDefender from their site, it's as generic and straightforward as you can imagine, and there's the…

I'm not sure what to say. I downloaded and installed it yesterday, did a Google search, and got green checkmarks on all result links. I believe the check marks you see are a result of Bitdefender TrafficLight not Bitdender Antivirus Free Edition. This is an add-on available for Firefox, Chrome, and Safari. I am unfamiliar…

Thank you BitDefender for telling me every link in my Google search is good with green checkmark, but that's really annoying and I already assume they're good. What I'd rather see is a notification of a bad URL, such as a red circle with a white X in it or something like that. I don't know how to disable these checkmarks…

Hey! After I requested a scan I got a message from the notification area* (a.k.a. system tray) stating: Bitdefender Antivirus Free Edition An On Demand scan task has been added It was followed by the message: Bitdefender Antivirus Free Edition All queued On Demand scan tasks have been completed. No infected items have been…

Is there any options yet for bit defender free version? My computer keeps shutting off at around 7:20am every morning because of auto scans. As far as I know, the switch to turn auto scans off has always been present in the interface of Bitdefender Antivirus Free Edition. How are auto scans making your computer shut down!?

On the same computer I have Bitdefender and . The EICAR files and other real virus alerts are popping up only since Bitdefender is installed. Detection is more efficient (both anti-virus are detecting real virus) but the EICAR files in the tmp directory of Windows are enoying. Does someone know how to remove the…

It`s right in plain sight stated at the bottom of the Bitdefender AV free web page for system requirements. It does`nt use anywhere near that much on my system either. From the web page. SYSTEM REQUIREMENTS Minimum system requirements Operating system: Windows XP SP3 32-bit, Windows Vista (SP2), Microsoft Windows 7 (SP1),…

Hello, When ever I play a game such as Counter Strike 1.6, my bitdefender stops working. I get this error message (pictures attached). As you can see it says bitdefender has stopped working. This only happens when play games like Counter Strike 1.6, I guess games that are a bit harder to run, I can still play browser based…

I tried registering other accounts with other e-mail, but still no activation link in the mail. So my Bitdefender is now inactive. What can be done? Please let me know... I would have said check your junk mail but I verified your problem with a temporary email address (assuming the temporary email is not a problem). I…

Thanks guys I understand what you are saying. The file that could not be scanned due to password protection was "rapid_upgrade.dll" a file from the Samsung Magician application. My point is that Bitdefender should NOT report "Infected items detected" in the first place at all because of a file that could not be scanned. I…

Uppdate One file "could not be scanned due to insufficient privileges", I moved that file to an usb and did an other scan. Now the "Infected items detected" became 0. But how can a file that not could be scaned render "65 infected items"? That makes no sense. You do not need to worry about encrypted archives since if there…

Hello all, I have just installed the free version of Bitdefender and did a scan. How do I interpert this result? It says: 65 Infected items detected Then it says: No infected items have been found. ????? In the log it says: "An On Demand scan has completed. The scan took: 00:34:06 Files scanned: 484840 Infected items…

I know how to restore the quarantined files. But the "Reason" column says "Pending Cleanup", and while I move the pointer on the "Action" Column, only the the button for "Open the containing folder" show up. I have restored the files quarantined but for this two file pending cleanup I can't find a solution. I even dare not…

Bitdefender put two of my file in Pending Cleanup status. I want to check it with VirusTotal but the files are neither restorable or exist as *.gzquar at original location. How could I restore them? To restore quarantined files: * Open the interface window by pressing on the tray icon. * On the Quarantine panel press SHOW…

... I suggest you check any suspicious file with VirusTotal's ... I just noticed there was already a submission to VirusTotal of a file that may very well be the same as yours*. Eight (8) out of fifty-four (54) different antivirus engines (including Bitdefender) detected Gen:Variant.Graftor.162054 or alike but the…

Hi My wife purchased a CD called charismatic cats which features pictures of cats to use on greeting cards ... D:\CATS (1)\autorun.exe Gen:Variant.Graftor.162054 Moved to Quarantine ... It was purchased from a trustworthy source is this a false positive possibly? ... When in doubt, I suggest you check any suspicious file…

... Sometimes, when I boot my system, the BitDefender tray icon will show up properly. But sometimes it won't and, even worse, the gziface.exe process won't start (it's not visible in task manager as it normally is, only gzserv is there). ... Any ideas or suggestions? PS: Am i still protected with only gzserv running? In…

... When I removed BD, downloaded a fresh copy & installed, I noticed the registration deadline remained stamped from my original install. ... Could this be in conflict with what is now expected in the DB app? When I reinstalled Bitdefender Antivirus Free Edition I did the following: I uninstalled first though Windows…

I have Framework 4 Extended, is that good enough? Installing .Net Framework 3.5 includes 3.0 and 2.0 (and they come as part of Windows 7). I do not know that .Net Framework 4.x includes any other version. I cannot say having .Net Framework 4.x alone would be sufficient for the proper work of this antivirus. However .Net…

Absolutely it can. I have it installed on 3 machines , all using the same account login. Thank you for making that clear Dch48. Returning to mahks' problem: I found an almost identical situation was presented in this forum a while ago without resolution in the topic: Login To Mybitdefender From Bitdefender Screen Fails. I…

When bitdefender returned that error, I then went to the website and logged in with the registration from the first machine. Both machines are on the same network and use the same router for internet access, could that be an issue? So my problem is bitdefender (on 2nd machine) is not giving me the prompt to create a new…

Have Bitdefender Free running fine on one machine, tried running it on a second, but it will not login. ... Any ideas? mahks: I am curious: Did you register Bitdefender Antivirus Free Edition from your second machine? Or, did you try to login the product (in the second machine) with the same registration from the first…

I would like to know specifically about the test in 2013, which you mentioned. Bitdefender rarely gives his free antivirus test lab. lapka: I sent you a message with the link to the test. --graciliano

Yes, they are and I mentioned them. Once they are inferior in their capabilities of the commercial version. As far as I know, all Bitdefender products offer the same protection against viruses. In particular, both Bitdefender Antivirus Free Edition and Bitdefender Internet Security 2013 blocked all samples of ransomware in…