indie

I think bitdefender must take care of their costumers and dont ignore this request and send patches and anounce it, its a very qualified product i use bullguard and they dont resolve my problems i dont want to have a bad experience whith bd Uninstall your BitDefender and temporarily use Windows Defender.

Hi All Followed their so called fix, not fixed. This is where I ended up. See attached pic. Regards Try to restart your computer in safe mode. http://www.redmondpie.com/how-to-boot-into...ws-8-safe-mode/ I had worse problems with Win 8, but just restart your computer, maybe even several times. Again, I truly believe that…

@werby3 Shame on bitfender not fixing the issue. I also found a description under the help button. See attached cure which also does not work. What I also found that Bitfender AV switches on its own between "Custom Profile" and "Auto Pilot". Last question are we Beta tester or even Alfa. You pay good money for what?…

I agree, it really is an excellent software, and I am willing to hang in there with them as they work some of the glitches out. Thank you for your contributions here, posting back with this good news, and kind word about Bitdefender, as I'm sure they like hearing that every now and then For many years I was a "secret" fan…

Yes, sometimes a restart can do wonderful things. It just seems to have been allot of other clicking and ticking, in order for Windows to recognize BD. Yet if it works (and "stays") though.... Thanks for posting with your solution @ indie, I have all today's latest updates, so far so good I've restarted my computer three…

The glitch with the Action Center and Compatibility Troubleshooter may be related, as my Action Center (no flag warnings), and in running the Troubleshooter (even tried Windows 8 Upgrade Assistant) all show no problems on my PC. I did not have that problem yesterday. It appeared today.

Hello, This is a known issue. You can turn off Windows Firewall & Windows Defender under Control Panel or Action Center. You can also disable those kind of messages, opening "Action Center/Change action Center settings" till issue will be fixed. If BitDefender's main window shows that you are protected, then you are…

Hello, This is a known issue. You can turn off Windows Firewall & Windows Defender under Control Panel or Action Center. You can also disable those kind of messages, opening "Action Center/Change action Center settings" till issue will be fixed. If BitDefender's main window shows that you are protected, then you are…

Hi indie, These posts from this thread, may help answer some of your questions. Thank you for your answer. I've read that thread. Here are my thoughts. 1. Even advanced computer users don't understand the concept of Sandbox. The sandbox is to protect your computer, registry, system, etc. from malware. THE SANDOX IS NOT TO…

This morning, I had the same problem with BD Windows 8 Security. Win 8 does not recognize BD AV. I'm going to restart my computer. A fresh re-start has not solved the problem. I've followed BD's instructions but nothing helped. It's time to contact BitDefender Customer Care. Good thing is that on my Win 7 computer with BD…

Hi what happen to you i post several times to solve my problema Windows 8 security . The action center dont recognice the suite, i want to Windows 8 pro 32 bits recognices bitdefender Windows 8 security please help what strange a product designed for Windows 8 and dont work Now i format my pc and doing a clean instalation…

And another question 7) What if the malicious driver is detected by Windows ELAM and Bitdefender? Who will have the priority to handle the malicious driver? 8) What if ELAM detected malicious driver and Bitdefender didn't? Can Bitdefender checks what drivers are detected by ELAM and add their detection for it if it don't…

2) But isn't it better to name "Modified" driver rather than to name "Unknown"? And what action are taken for Unknown Drivers? And another question 7) What if the malicious driver is detected by Windows ELAM and Bitdefender? Who will have the priority to handle the malicious driver? 8) What if ELAM detected malicious…

I too am interested in questions# 7 & 8. Does, or can there be a conflict between Windows ELAM and BD 8, in that the Windows version should be disabled, as shown here: http://forum.bitdefender.com/index.php?s=&...st&p=170569 Another excellent thread "If you are using Windows 8, you want to check if your anti-malware…

Hi indie I know this is not a solution, as I see you have been working with Christian and Customer Support. I also see from a post, that you also use CCleaner. For me on Windows 8, running BD Windows 8 Security, is that if I set CCleaner in, Options/Settings/Secure Deletion, for anything but the default Normal deletion…

3. I've purchased and installed BitDefender Windows 8 Security on a different computer. Tried to run Privazer, but my computer crashed again. I went to http://www.bitdefender.com/support/contact-us.html to file my complaint about the crash. I could not find BitDefender Windows 8 Security AV among the products but I was…

Christian, I went to http://www.bitdefender.com/support/contact-us.html to file my complaint about the crash but could not find BitDefender Windows 8 Security among the products. How could I file a claim about the purchased product, BitDefender Windows 8 Security?

Christian, I've installed BitDefender Windows 8 Security without any problems. What a beautiful interface and overall. Tried to run Privazer, and my computer crashed with the same message. I've got that dmp file but cannot attach it. It says, "You don't have a permission to open this file". Please help. Christian, I've…

Thank you, Christian. Just because of your prompt response and, also, a quick response from BitDefender Customer Care, I've purchased two AVs : Bitdefender Antivirus Plus 2013 and BitDefender Windows 8 Security. I'll try both AVs on my computers. Christian, I've installed BitDefender Windows 8 Security without any…

Hi Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link. If you were already…

The interface is started by our main service (gzserv.exe) Thank you for your response. I got used to go to Startup programs and remove everything but Antivirus and Firewall, but with BitDefender Free AV, I could not find it. I'm not an expert; therefore, I simply rely on Glary Utilities/CCleaner/Task Manager to control the…