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Hello Let it on permissive and put the game to exclusions. http://forum.bitdefender.com/index.php?showtopic=30243 Thank you I forgot to mention that it did not work I put the Active virus control off Thanks for the attention

Hello In this case, please turn it on and put it to Permissive and let me know if everything is OK. Bitdefender Active Virus Control is an innovative proactive detection technology which uses advanced heuristic methods to detect new potential threats in real time. Active Virus Control continuously monitors the applications…

Hi Please right click on BitDefender icon from system tray(the "B" icon) and choose "Show". In the main window, click on "Settings". From the advanced interface, click on Antivirus module and select the Shield tab. Please disable Active virus control and reboot your PC. Let me know if that application keeps crashing. Take…

Hi For the current situation, let's try something else. Please follow the steps from below: 1. Use our uninstall tool in order to uninstall/delete any previous BitDefender related files: http://www.bitdefender.com/uninstall Access the link and when the window with the BitDefender file appears, please choose the "Save to…

Hi In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper. Please follow the steps below and send us the result: a ) Go to this page http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file. b ) Extract…

Hi Welcome to the forums. Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach it, upload it on http://www.sendspace.com or http://www.mediafire.com and send me a PM with the download link.…