Comments
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My problem has been solved. Thanks to Customer Care.
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How many days take to the support team to answer? I have been waiting for almost a month, first via email nobody could help and then they cancel the "customer care" by email so they send me to this forum and here no help at all! I even follow the advice to send Christian a pm , and he didn't bother to answer.
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waiting for answer. Thank you .
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Thank you Pushkar Gogte for your advice, I sent the the message for him , Iam waiting for answer.
