Comments
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stormygsa ,in the intention of helping you i ve send you a PM with some advices.Reply me with a PM if any of those finds anything. It would be nice to not delete what those scaners find ,but to archive the infected files (before removing them) with passoword infected and upload them to some file hosting service.Post here a…
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I'm starting to get very frustrated now. I now have 56 infected files. Nothing you've told me to do has helped! Now what?
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Hello stormygsa , In some cases Gmer is not useful in removing some infected files. My colleagues have finished the analysis of the files that we had from you . We have sent you an email with further instructions on how to provide us a sample with a file from your system . Please reply as soon as possible. Thank you . Hi…
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Hello stormygsa , We submitted the reports to my colleagues from the Virus Analysis team . Until , we receive an answer from them , we have sent you an email with a procedure for manually removing the infected file using our Gmer tool . Please let us know what happened . Thank you . Alex, I followed the directions I…
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Alex, I get an error message when I try to download Avis & Gmer when clicking on the links provided at the above link. It is a page load error. What do I need to do to be able to get these two files? Gail I found a better link on one of the other postings: Here are the links for the Avis & Gmer reports:…
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Hello stormygsa and oriontoo, We would like you to perform the steps from the next BitDefender article:http://kb.bitdefender.com/KB490 and post here the download links for the AVIS and Gmer reports . Thank you . Alex, I get an error message when I try to download Avis & Gmer when clicking on the links provided at the above…
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I ran across a Trojan that Bitdiffender is not able to remove. I made sure that I had the latest update and ran a deep system scan before posting. Below is a link to the log file: http://www.sendspace.com/file/l52edu Please provide instructions on how to remove this from my system. I am running Windows XP Thanks for your…