willjs

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  • Hi, @Jake: Please check your email associated with your forum account for instructions on how to continue troubleshooting. Your ticket ID is: 201009251008117 @J. Williams: I have received the XML files however you did not sent me the supportool log file. Follow the steps enclosed in the email I just sent to your Netcom…
  • I would recommend that you follow the same steps from DanyDan 2 posts up, upload the files and then send him a Private Message with the download link along with a description of your problem or reference this topic in your PM. Regards, Thanks. In the meantime, I tried creating a user-defined scan task, however that too…
  • I am having the same problem. Please advise. Thanks. -Jeff
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