Comments
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Dear Alex, Unfortunately, i still waitiing for your response on my case, but no feedback so far, anyways, i had tried to intstall fresh copy ( after i use uninstall tools for BitDefender ) and verything solved now... Thank you for your support. Cubebox
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Hello Cubebox, We need to 2 more reports from you. If possible, please download the "support.bat" tool from the next link, run it in the same location where the file was downloaded and you will see that 2 reports will be created : BitDefender.log and BitDefender1.log . Upload them on the same website then send me a PM with…
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Hello Cubebox, Please browse to the next location : C:\Program Files\BitDefender\BitDefender 2010 , look after the file : fshredctx.dll, right click on it, choose Properties then click on the Version tab. Please tell us what is the version from your computer. It should be : 13.0.17.1 . Also, please follow the steps bellow…
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Hello all, We wish to inform you that this sittuation have been solved today, through automatic update . In case you still have the same issues, please let us know . Thank you. Dear Alex, Good Day, Unfortumnately, i have Internet Security 2010 with Windows 7 and the software is up to date but the hang problem still. any…