-
Can't Find My Mobile Device
Kindly see the attachment, why the message in yellow box is displaying "Can't find my mobile device"?
-
Device Detection Scan For Dismounted Usb Stick
I insert my USb Stick in the system and Windows ask for chkdsk, since it was removed in unsafe way previously. On the same time I select to start Scan from the Pop-up appear and also select to start chkdsk, but then a message appear by chkdsk " WINDOWS CAN NOT CHECK THE DISK WHILE IT IS IN USE. DO YOU WANT TO DISMOUNT THIS…
-
Display Resolution And Security Widget Position
If we change the display resolution from high to low the position of the Security Widget changes according to the low resolution, but when the resolution again set back to high, the position of the Security Widget remain the same for low resolution, not changes according to the higher one. Is this normal behavior? Kindly…
-
[resolved] Auto Scan And Full System Scan
Whenever I start or stop the Full System Scan, the pending issue for the Auto Scan appear. I've the latest Build of Bitdefender. 16.18.0.1406
-
Sequence Of Actions
What is the sequence of actions by Bitdefender if we select “Taking Proper Actions” in Normal Mode and Rescue Mode?
-
[resolved] Sorting Of The Exclusions Clears The List
Sorting the "Excluded Extensions" or "Excluded Files and Folders" clears the Excluded Process list.
-
Same Virus With Different Names
Kindly see the attachments that the same virus is detected with different names.
-
No Events For Some Options
Whenever a malicious website is browsed and Bitdefender Cloud Protection block it, there is no indication of it in the Events.
-
Lacking Of Events Module
Bitdefender lacks a lot in the logging of Events in detail. I found some lacking which are as follows 1) Whenever a malicious website is browsed and Bitdefender Cloud Protection block it, there is no indication of it in the Events. 2) Scan Tasks that are executed in Safe Mode are not logged in the Events. 3) Logging of any…
-
Knowledgebase Article For Patch-setid-cleaner.exe In English
For complete uninstallation of Bitdefender there is an other tool named "Patch-SetID-Cleaner.exe" which should run after running Uninstall Tool if we want to upgrade Bitdefender from its predecessors versions. Although the French version of the said tool also works the same for the English versions of Bitdefender, but from…
-
Ignored Items
1) What are the ignored items displayed usually at the end of the scan? 2) Why they are treated as failed at the end of the scan? 3) Why they are not listed in the log?
-
[escalated] No Confirmation Indication For Immunizing From The Pop-up
Whenever I try to immunize the USB Sticks from the Pop-up that appear when I insert the USB Stick in to the PC, the Bitdefender immunize the USB Stick in a silent way and don't display the confirmation of the immunizing process whether it has successfully done or not.
-
No Virus Information On Pop-up
Why the Pop-up appear upon virus detection by RTP is not much informative about the detected virus, rather we have to click and on "More Detail" and check from Events?
-
Which One Is Quicker Avc Or Ids?
Settings for testing: RTP = OFF IDS = Aggressive AVC = Agressive Which one AVC or IDS will detect the malicious file first if it is even detected by both? Which one is quicker?
-
Quarantine Files Not Sent Automatically
The suspicious files that are quarantined are not sent automatically. The "Sent" status remain "No" since the installation of Bitdefender.
-
Ids Detecting Legitimate Applications And Processes
Kindly see the attachments that IDS is detecting Windows legitimate processes as malicious due to which the desktop icons are not loading properly during booting. IDS settings: Normal.
-
Scan Task Odd Details
I intentionally keep some infected files and keygens on my USB Stick. When I scan my USB Stick by Device Detection Scan, Bitdefender found some infections and resolve them by deleting/disinfecting them. But there are some very odd things I noticed. 1) Sometimes it display only the folder name in which the I save the…
-
Different Events Count Indication For 99+ Events
Kindly see the attachment that the Events count indication is not displayed properly for 99+ Events.
-
Rescue Mode Queries
I want to use Rescue Mode for the first time and have some queries 1) Can I use internet in Rescue Mode? 2) Does Rescue Mode have RTP if I plug in any infected USB Stick or browse some malicious websites, so that the infection could not spread to HDD? Or Windows viruses could not infect because of Linux environment? 3) And…
-
How To Protect U3 Usb Sticks?
I've three 8GB SanDisk Ultra Backup and one 4 GB SanDisk Cruzer U3 USB Sticks and I want to protect them from viruses using Bitdefender USB Immunizer or U3 version of Bitdefender (if any). How can I do this?
-
From: Knowledgebase Article For Patch-setid-cleaner.exe In English
Any reply?
-
Christian....where Are You?
Hi Christian Where are you? We need you at the forum. Kindly respond to our issues. @Technical Support: If Christian is not available, kindly arrange for the replacement.
-
[resolved] Auto Scan Issue
Whenever the system is boot up or resume from Hibernation, the pending issue for AutoScan is displayed although I postponed it permanently.
-
[resolved] False Event Count Indication On Security Widget
Kindly see the attachment that there is false indication of Event count on the Security Widget which is remain there even after the restart. Kindly also note that there are no Unread events in the Event Module.
-
Malfunctioned Immuniztion From Pop-up
Kindly see the attachment that I immunized the USB Stick from the Pop-up when it is inserted, and then I check the immunization status from the Windows Explorer by right click on the USB Stick i.e from the contextual menu, the Bitdefender still show that the USB Stick is not immunized and the text "Immunize this drive" is…
-
[resolved] Usb Immunizer Error
Whenever I try to immunize the USB Stick from the contextual option, error occurred. Kindly see the attachment.
-
Status Alerts Malfunction
Kindly see the attachment that there is no status alert indication for AutoScan on the main interface while the Security Widget shows the AutoScan status indication.
-
Buffer Overflow Problem Caused By Conflicker Worm
In my office the network is infected with Conflicker worm which at intervals try to intrude in to the system, although fails to do so, but at that moment when it try to do so, Windows Generic Host Process error occurred and in the Windows Error Reporting the error is displayed as "Faulting application svchost.exe, version…
-
Tool For Taking Backup Of Settings
For Bitdefender 2011, there was a tool named "Magnus" doing the subject job. In Bitdefender 2012, how do I take the backup of settings for re-installation?
-
[won't Implement] Continous Network Activity Bar
The Network Activity on the Security Widget is not very informative, no scale, no network traffic load indication, even when the mouse pointer is hovered upon the option. I would like to suggest the Continuous progress bar for the Network Activity Graph just like the Scan Activity Bar in the 2011 version and the Network…