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Licence count with a dual boot system
In the new year I intend to set-up a dual booting system with my current Windows 7 on my existing SSD and Windows 10 on a new SSD. The main reason for this is for Oculus VR which no longer works properly under Win 7 but I don't want to fully switch to Win 10. My current Total Security 2019 licence (new this week) allows…
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Completely uninstall Bitdefender Total Security 2020?
I mean COMPLETELY, not the intepretation that Bit Defender has, which is to leave all the files still on and processes running in the background which cannot be deleted or tasks ended from task manager (neither unticking the processes in msconfig start up because they just re-tick themselves!). BD always prevents Windows…
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PC had wrong date on and now by Total Security says sub has expired
Yesterday I booted up my second PC at a friends house. Immediately BD comes up to say my subscription has expired, which is weird because that PC is one of my 3 devices which in my dashboard (when I log into central) says is protected. It is then that I notice the date and clock on the taskbar is very wrong. It said it as…
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Entered new activation code but still says it's about to expire
I bought a new licence for Total Security 2018 on Amazon. The seller sent me a message with the activation code. In TS 2018, on my computer, I clicked on "Enter Activation Code" and that opened a web browser where I entered the activation code. Now on BitDefender Central, on my account, it says my 3 devices are now 365…
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Stop scanning my DVD drive!
I'm trying to read a DVD of data (not a movie disc) but Total Security 2018 insists on scanning the disc each time I put it in the drive. When it does this I click on Stop but it carries on scanning. I've tried clicking stop multiple times but it still carries on. Consequently I can't read the disc while BD is doing this.…
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Product Notifications are turned off so why this?
I'm seeing a Black Friday pop-up notification advert despite "Display special offers and product notifications" turned off in General Settings. I will never EVER buy a licence direct from BitDefender again. I now only buy new licences from Amazon which are generally 60 to 70% cheaper (and without the forced auto-renewal…
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Firefox disabled Bitdefender Wallet 4.1.6
Mozilla Firefox 50.1.0 took it upon itself to disable Bitdefender Wallet and now I can't activate/install it again - it won't let me. According to Firefox it is Bitdefender with the problem, not "add-on signing" as per their security guidelines. Sort your sh*t out Bitdefender!
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Cannot active new licence
I bought a new licence from Amazon for Total Security 2015, the version I'm currently using. The seller emailed me what I thought was the key but when I enter this into the registation screen in Bit Defender it says this is a redeem key and suggests I enter that on BD's website to get the licence key. When I do that it…
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Buying A Posa Key From Amazon
I use an older version of Total Security, I forget which version (it's just called "Bitdefender Total Security" and doesn't have a version number). Last year I bought a TS 2015 retail disc from Amazon. Having installed and tried the software I gave up and installed my older version instead and just used the license key. I…
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Bd Is Deleting An .exe For A Game I Just Created
I've authored a game in Multimedia Fusion 2, when I build an .exe application and then run it BD Total Security immediately deletes it. Then, Windows 7 won't allow me to move or copy another .exe for my game that I've saved elsewhere (Multimedia Fusion 2 won't allow me to save another .exe in the folder I've been using to…
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Stop This Now Or I Uninstall Your Crap
I want these stopped right now or I'm uninstalling your crap software. I've got 105 days left of my current licence I won't be renewing at the end of this year unless these constant pop-ups stop today. I also want assurances that auto renewal is turned OFF on my account - where do I find this? Last year you automatically…
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Exclusions Don't Work
Adding exclusions seems to be a complete waste of time. No matter what file I add to the exclusions it still gets scanned and blocked. What is the point of having it if it doesn't bloody work?! EDIT Oh and turning off the AV doesn't work either, it still blocks my legitimate file from running. In fact it does nothing at…
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Blocked A Java Application, Now I Can't Unblock It!
I occasionally used a Youtube video down-loader for saving movie trailers to a USB stick that I then plugged into my family's television for viewing. It's something everyone enjoys, a little like having our own cinema trailers. It works via Java ****** and each time I've used it BitDefender has asked me to allow it or…
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Stop Scanning Dvd's
How do I configure Total Security to stop scanning DVD's (game discs) when I put them in? It completely takes over and stops any attempt to install the game or run it if it's already been installed (a none Steam, Ubisoft or Origin game that is - that requires the game disc to be in the drive in order to play it). While I…
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How Do I Stop The Update Service?
I'm trying to forcefully stop the Bit Defender Total Security update service because it is not working. It hasn't updated since the 13th March and every time I try to manually start the update it does nothing (I get error 1002). I've checked the update server location and tried an alternative address and that doesn't work…
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Where Are The Port Settings?
Where are port settings in Total Security 2014? I'm trying to set-up a dedicated server for a game and having forwarded the right port on my router I'm still having difficulty finding he server so I think my firewall might be blocking it. I've added the rules for the .exe's but how do I allow the port number?
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Total Security Windows 7 Gadget
I just took advantage of the Black Friday deal on the new Total Security. I had only 4 days left on my Internet Security 2011 so I figured it was about time I upgraded. Internet Security 2014 is much too expensive so I opted for Total Security because of the price deal. Anyway, is there a way to change the opacity of the…
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Bd Is 2011 Blocks Install Of Asus Xonar Phoebus
To BitDefender Support: I tried to install a new sound card, the Asus ROG Xonar Phoebus but the file "CmeAuVist64.exe" was being blocked by BitDefender Internet Security 2011 and so the only way I could install my new sound card was to uninstall BitDefender, then install the sound cards software, then reinstall BitDefender…
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About To Expire But Don't Want 2012 Or 2013
So I have 45 days left (crikey, where did that 350 days go?!) of my license of Internet Security 2011. I tried out 2012 and hated it. No scan activity bar, a UI for ****** and system slow down - no thanks. 2013 is probably equally as bad so I'd prefer to stick with 2011 thank you very much. It works, it works fantastically…
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Antiphish Don't Work In Firefox 11
For a long time now the Bit Defender Antiphising Toolbar 2.0 hasn't worked in the latest version of Firefox. I've been waiting for a BD update to fix this issue but so far nothing. In FF extensions it says the toolbar is incompatible with Firefox 11. When are BD going to fix this?
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Cannot Turn Off Av Shield
Like all AV software BD likes to report false positives. In BD 2011 all I had to do was turn off the AV if I had issues running games that I know are perfectly clean. Well turning off Internet Security 2012 doesn't actually turn it off, so the program is basically a liar. I'm trying to play a game called Knytt Stories. It…
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2011 To 2012 - Well This Looks All New...wtf?
So I just upgraded FREE from Internet Security 2011 to 2012...well, this is certainly different. The whole GUI has changed drastically. I don't like change and I'm just a little bit lost. For a start, where's my activity bar on the bottom right corner of the screen - I relied on that for peace of mind, now it's gone! Also,…
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[solved] Antiphishing Toolbar 2.0 Not Compatible With Firefox 3.6.2
As some of you are probably aware Mozilla's Firefox 3.6 was recently found to have a security loop hole. The flaw has been fixed with the recently released update 3.6.2. However Bit Defender Internet Security 2010 Antiphishing Toolbar 2.0 is not compatible with Firefox 3.6.2 and has now been disabled. So I how do I get the…
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[open]services Not Responding (internet Security 2009)
I know there are other posts here about this but there's a slight difference with my problem. I booted up today and the red globe was greyed out and a message said Bit Defender services are not responding. I rebooted three times and it still didn't work. Then I tried repair install but the repair option is greyed out. When…
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Bd V10 Globe Vanishes After Update
Hi I have recently installed a new HDD and installed Windows XP Pro SP1 and updated it to SP3 and all the rest of the updates. I installed Bit Defender v10 which I've had for just over a year and a half which means my license expires in a few months (it was a 2 year license). I'd like to make full use of my license so…
