AnotherDave ✭✭✭

After finding support user Georgia's post at http://forum.bitdefender.com/index.php?s=&...st&p=176833 I'm now following the steps at http://www.bitdefender.com/support/what-to...d-off-1091.html and will update this thread with the results later. (But wouldn't this seem to indicate that the bug "fix" released on January 29…

After finding support user Georgia's post at http://forum.bitdefender.com/index.php?s=&...st&p=176833 I'm now following the steps at http://www.bitdefender.com/support/what-to...d-off-1091.html and will update this thread with the results later. (But wouldn't this seem to indicate that the bug "fix" released on January 29…

I see that 4 months ago on November 17 2012 BD support agent Christian acknowledged that they were aware of this and working on a fix. See http://forum.bitdefender.com/index.php?s=&...st&p=165484 I also see that this bug was supposedly fixed on January 29 2013 in version update Version: 16.26.0.1739. See…

I'm using Bitdefender Antivirus 2013 kept fully updated on a desktop system that is always on (rebooted twice per day) and always connected to the web via direct ethernet / cable modem, and I frequently encounter this warning from the Action Center in Windows 7: "Bitdefender Antivirus reports that it is turn off" I'm not…

And just when I thought "somu" was just a regular user... The clear and obvious pattern rears it's head. Tell you what folks - if you get hit with a bogus charge from ANY company and you cannot immediately speak to the authority to IMMEDIATELY have the transaction redacted, file a chargeback with your bank. If if enough…

PS - I welcome BitDefender to engage me openly about this right here in public. I have every receipt, every correspondence, every document, all in screenshot format to prove every word of what I'm saying. Don't get me wrong - I want to have an alliance with BD, and a healthy happy B2B relationship. But if BD wants to argue…

It really is a shame man. BD is an awesome security product, probably in the top 3 I've ever used. But what good is an "Identity Protection" icon when you can't even trust the company who provides it to respect your own transactions with them and handle them professionally? Let's see... five different contacts and ten…

While it is true that you can disable auto-renewal, it's kind of sad that anyone would have to resort to "research" in order to make sure of this. We purchase this product because we want security and protection against being taken advantage of and to avoid shady things happening to us. The product is promoted as a "for…

Thanks for your comment somu. I realize that it's not very practical for BitDefender to try to offer direct support through these forums, but at the same time a query from a paid-license user on here should not sit ignored for almost a month until another user replies (and then suddenly a BD rep jumps in after the fact). I…

Forgot to mention (in case it matters) - I'm still using the same Windows 7 computer that I installed BD on and purchased the license for back in October.

Same problem here - purchased BitDefender back in October, encountered and reported this same issue in another separate thread, and that thread was closed with a link directing me here. And so here I am several months later looking for a solution and see more links asking us to check other threads. Just sayin' ....

If anyone from BitDefender is reading this, perhaps that last suggestion could be acknowledged.

I'd like to make the suggestion to BitDefender that an adjustment be made to the forum settings, so that there is a way for the forum to detect (or some other means) when a paid license owner is posting, as opposed to someone just dropping by to join discussions or other general purposes.

I'm boosting my post count here so as not to water-down anyone else's threads or other more important topics. Something a paying customer should not have to resort to.

I mean no harm / no offense by bringing up these questions or this topic. I simply want to have full control of my account here, since I'm trying to rule-out my forum membership here as a possible source of the sudden influx of spam I've begun receiving since I started posting on the board. Please don't take my comments as…

And yes I am posting these replies here as "snippets" instead of all in one single reply, in order to boost my post count so that I can access features that a paying customer SHOULD ALREADY have access to

Also, doesn't it seem a little odd that I posted this thread with the original question on December 10th 2012, and nobody from BitDefender bothered to respond until after another forum "user / customer" responded almost a month later on January 3rd?

I guess my first question would be, as a PAYING user of BitDefender, why would I need to make 20 posts in order to access crucial / sensitive information in my own profile here on the forum? I would think that such heavy restrictions would only be imposed on "Free" version users, or other visitors who have not yet…

Hello If you have other questions, please do not hesitate to create another topic. Have a great weekend! Thanks Christian. I'm going to respond in this thread a couple times, since my current concern / issue is right "on topic" with my original post that I started this thread with.

Hey, Dave If you're still out there, I just was looking at past threads and found yours. After 20 posts, all those features will be in play. Columbo Many thanks for answering / pointing this out!

Not to long ago Norton 2013 was reportedly hacked and i can't get a straight answer on the forum...Got 360 for 24.95...oh well....Then vipre black friday deal for 19.95 now i read some reports that zero day protection is Zero.. I can get Bit defender chea.p but would it be worth the switch? and also I bought AVG pc…

Hello In Laptop Mode/Game Mode, the protection is not disabled. Only some resources like Automatic Update or Auto Scan are set to off. This will not affect the overall protection of the system. Thank you! Thanks for the reply Christian. That information (along with the Laptop Mode explanation) would be great to have at…

If anyone here is experiencing this behavior on a Laptop computer, then I think maybe I might know the source of your problem and have posted it at http://forum.bitdefender.com/index.php?sho...st&p=167796 But that is only for laptop users. Desktop users should ignore.

I found in the Bitdefender documentation on my hard drive that this behavior is likely caused by Bitdefender going into "Laptop Mode" when my laptop systems switch to battery. (Too bad this information is not documented in the Support page at http://www.bitdefender.com/support/consumer.html ) Here is a copy and paste from…

Forgot to post my system specs: - Windows 7 Home Premium 64 Bit (always kept fully updated, all drivers and BIOS kept fully updated, and well maintained registry) - 8GB RAM, Intel Core i73612QM, 7200RPM 750GB SATA HD - NO other antivirus or security suites running, nothing to interfere with Bitdefender