Comentarios
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Hello, The product goes inactive.
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Hello, Yes, if you do not add the license key to a Central account it will not start counting down. Please note that promotional keys do have an expiry date. For more details you can contact our Commercial team via bitsy@bitdefender.com
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Hello, It has been discussed several times. Pulse needs to add the 2018 version of Bitdefender to their allowed list. Its not something Bitdefender can do. Best course of action is to contact Pulse or have your IT department contact them directly.
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Hello, Please let me know if you excluded the file from the Antivirus itself and Advanced Threat Defense?
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Hello, Please check your notifications for the detection name.
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Hello, Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool. https://www.bitdefender.com/consumer/support/answer/1733/
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Hello, Are you using a proxy or VPN ?
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Hello, Can you please tell me what is the detection name ? You should have a event notification with that information. Have you tried adding the application and the folder to the exclusion list ? https://www.bitdefender.com/consumer/support/answer/2121/
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Hello, I'm sorry but I did not fully understand what happened. Your old machine died and you wish to install on a new one ? If that is the case you can remove that device from Central and proceed to install.
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Hello, The key itself doesn't have an expiry date. It will only start counting down the moment you add it to a Central account.
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Hello, The Wallet has full support for 64 bit browsers. Waterfox may be based on the Firefox platform but its not the same browser as a result the Wallet may not work under it. At this time Wallet has full support for Internet Explorer, Firefox, Chrome and SafePay.
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Hello, The option is also available in the purchase window when you enter your personal details. You can opt out at any time. You can also contact our support team at bitsy@bitdefender.com they will be more than happy to assist. /index.php?/profile/212336-kit/&do=hovercard" data-mentionid="212336"…
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Salut, Te rog sa deschizi orice pagina https si sa-mi dai un screenshot cu certificatul incarcat.
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Salutare, /index.php?/profile/3294-oneless/&do=hovercard" data-mentionid="3294" href="<___base_url___>/index.php?/profile/3294-oneless/" style="" rel="">@oneLess te rog sa contactezi echipa noastra de support folosind bitsy@bitdefender.com pentru a investiga situatia raportata.…
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Hello, Please contact our support team at bitsy@bitdefender.com with the order number received after the purchase. It may be that you logged into a empty Central account and attached the subscription to another.
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Hello, No, the activation code can be used to activate a subscription on one account. He can however use the same account as you if you have a multiple device subscription. For any commercial requests/questions please use bitsy@bitdefender.com due to the sensitive nature of the requests they have no place on the forum
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A new Bitdefender Classic Line product update has been released with the following details: Release Language: English, German, French, Dutch, Romanian, Spanish, Portuguese, Portuguese Brazilian, Italian, Greek, Polish, Czech, Japanese, Korean, Turkish, Vietnamese. Affected software: Bitdefender Total Security 2018…
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Hello, Let keeps the thread clean of offtopic. /index.php?/profile/196941-subsonix/&do=hovercard" data-mentionid="196941" href="<___base_url___>/index.php?/profile/196941-subsonix/" id="ips_uid_2285_6" style="" rel="">@SubSonix we didn't stop working on this issue. At this time there is no new information, just that we are…
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Hello, Please let me know if you open the main Bitdefender interface if the product is functioning as indented while the system tray shows as gray. I believe you have the same visual glitch as in : /index.php?/topic/77522-bitdefender-services-are-not-responding/&do=embed" style="overflow: hidden; height: 208px; max-width:…
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Hello, Due to the nature of commercial issues/requests the forum is no place for them. Please contact our support team via bitsy@bitdefender.com with the license key.
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Hello, I was unable to reproduce this issue, the overlay worked just fine for me. Please ensure you are running the latest build of Bitdefender 22.0.15.189. If the issue persists, please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.…
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Hello, /index.php?/profile/176268-gerald_krutsch/&do=hovercard" data-mentionid="176268" href="<___base_url___>/index.php?/profile/176268-gerald_krutsch/" style="" rel="">@gerald_krutsch Please check your Inbox. /index.php?/profile/212158-nani-reddy/&do=hovercard" data-mentionid="212158"…
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Hello, We thank you for the kind words. I have also forwarded your feedback to Sergiu.
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Hello, /index.php?/profile/206523-dan57150/&do=hovercard" data-mentionid="206523" href="<___base_url___>/index.php?/profile/206523-dan57150/" rel="" style="">@DAN57150 thanks for the heads up. It was just a typo. Indeed the latest version is 22.0.15.189
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Hello, Please update to the latest build 22.0.15.187 and let me know if the issue with Paranoid mode still persists. Please note that the update requires a reboot to take effect.
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Hello, Please update to the latest build 22.0.15.189 and let me know if the issue with the CPU usage still persists. Please note that the update requires a reboot to take effect.
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Hello, Does the watch appear under Computer as a external storage device when attempting to transfer? Please provide me with the full software name used for the transfer. If possible version as well.
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Hello, Really sorry about the inconvenience this issue has generated. At this time our devs are working on providing a fix. As mentioned previously when there is a fix or more information I will update the thread.
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Hello, We are working on resolving the reported situation. The fix will be delivered via automatic updates. Will update the thread when there is more info available.
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Hello, Rest assured that all of your feedback is being heard. We are currently working on addressing these issues.