Zuz ✭

Okies, Thanks.

It picks it up as a usual.

I'm having a problem with the Eicar Test when in a different profile (Game Mode) it didn't recognise it. But, as soon as I selected auto profiles it reacted. Is this normal ???

Didn't know there were site that can test AV's. Which one do you use ? And are they safe ?

Hey no probs. I have found that the other Profiles work. At the mo I'm on Game Mode and hovering over the icon it actually says "Game Mode is turned on".

LOL. Nice find. I had a message back from support yesterday. This is some of what they said. "Thank you for your patience and please accept my apologies for the frustration that we might have caused. I have looked into your case and the behavior you reported has already been acknowledged by our development team. We are…

Wow, Thanks for that post Roy. I know it's not right of me but, I'm sure glad it's not just me that is having this issue. I too have had the issue of Bitdefender not appearing at start-up, but a reboot (for me anyway) cures that particular problem. I know, we shouldn't have to do it. Anyway, I've had a response from…

Hi there Thanks for replying. Uninstalling and re-installing didn't work unfortunately. Had a problem in sending the Zip support file. The "I'm not a robot" timed out even when I pressed it and then selected submit. I had to use another option (Install option) and the option to upload the support file wasn't there, when I…

Same here today. Yesterday was fine. (Nov 15). Windows 10 Followed instructions from a different thread and now error 9, I had Error 12.

Just tried the above solution for Error 12, Followed it to the word and now, Error 9. I had no problems yesterday (15 Nov 21) and now today cannot connect. No updates on Windows, nothing. What is going on ??? Windows 10 20H2, Build 19042.1348