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  • Hello Mr.00, We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred. Along with the reports that we have asked you,…
  • Hello MeganeMax and lello, As a workaround , you should both try the suggestions posted on the MalwareCity forum . Here is what you have to do : 1. Start your computer in Safe Mode : - restart the computer; - repeatedly press the "F8" key several times before Microsoft Windows begins to load (you need to press "F8" until…
  • I am also having the exactly same problem. Please send me the direction for correct this problem. It is better to put this issue in your KB, please.
  • Greeting, I just bought a retail version of bitdefender Total security 2008, not knowing that 2009 is now available. My question...does anyone know if you can upgrade for free or a nominal amount?? Yes, you can. Just download a new version from bitdefender site, install it and then use your 2008 key that you bought. It…
  • I took a look into drivers. I downloaded the latest only to find I have the latest NIC drivers installed. I uninstalled BD2008 again and did a fresh install. At first, I was able to get into my AT&T account. I thought "Great, it's solved", until I rebooted. Then, it was the same as it was before. So, I unistalled Vista…