frustrateduser

I was wrong, phoned support, fixed... Would still like FDE though!!!

I was wrong, phoned support, fixed...

I was wrong, they provide phone support... just called them, fixed...

I was wrong... support answered the phone in minutes and resolved... Old and conflicting software removed.. So they ARE supporting their product, just email / chat support is not really working for some reason but they DO answer the phone and were VERY helpful.

Fixed.... called support (they answered straight away) and resolved by uninstalling old and conflicting software... that was easy...

I have tried installing from safe mode too but nothing happens - the installer wont't even run. So I ran it again in normal mode, from an administrator account, with Windows Defender disabled - and it fails with 'cannot install drivers' error.. Since Bitdefender shut down support this is has been so frustrating. I don't…

I can not even get it to install on Windows 10... This product is a joke.. I hear the company is in financial difficulty and has shut down support and development which is why we no longer hear from the company on these forums or hear back from support. I have been trying to contact support for months and never get a…

What a great idea.... Military grade disk encryption with a boot password! TPM ######. I have a TPM chip lying around somewhere but I gave up on it. I preferred the Linux way of doing things with a simple boot time password - that works extremely well. However I believe Bitdefender has shut down support and no longer…

I'm having the same issue. I have sent MANY requests to support - despite Bitdefender's best efforts to prevent users from contacting support. Activation issues, licence issues, account issues, and despite all, for some stupid reason I decided to renew my subscription today (due to Bitdefender still being rated highly on…