jeanluc69s ✭✭

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jeanluc69s
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  • here is what i got now. i repaired BD2013 and everything is ok now but for how long that is the question maybe the next update who knows.
  • I must confirm it! They disappeared now for first time also on my 64 bits PC. WTF? here is what i got now.
  • Hello Please reboot your PC and let me know if everything is OK now. Take care. i reboot and instead of nothing there is something but as you can see i have five events that i can't check how do i know it's important or not?
  • Here everything is still normal at both 64 bit systems Vista and Windows 7, I i wish i could say the same but now i don't have nothing.I hope there will be a fix for that situation soon.
  • after update requiring reboot i'm back to several modules missing and i can't check the update status. i decide to contact support and this is what i got ,they gather infos and they 're supposed to contact you asap but they don't. looks like things are back to normal but i still wait and see i don't want no false hope.
  • the update seem to be going just fine but i'm still worried because when i try to repair BD the tool said update never performed.I got in touch with support team but the file generated by BD is too big how can i send it? after update requiring reboot i'm back to several modules missing and i can't check the update status.…
  • I've two systems, in one I've upgraded to the new Build and in the other I uninstall it thoroughly and re-install it again from the online installation kit. And in both systems the some Modules from the Event Overview and the Settings are disappeared. i had uninstall/reinstall BDTS 2013 and everything was ok until i…
  • Hello Please provide us your feedback here. Have a great day! the update seem to be going just fine but i'm still worried because when i try to repair BD the tool said update never performed.I got in touch with support team but the file generated by BD is too big how can i send it?
  • Thank U Christian. how long does it take to find a solution ,u guess? i'm not sure it's a display issue because i try to repair BD and the isuue to fix was update never been done. So the module is not available and nobody is sure update is performed.
  • Hello jeanluc69s, do you have the latest build installed? http://forum.bitdefender.com/index.php?sho...mp;#entry151654 Also, have you restarted the PC? Have a great weekend! i do have the latest build and i have restarted the PC .i also did a uninstall/reinstall and i'm waiting to see what will happen now.
  • i have the same issue i can't reach update module, i tried to repair bd but it's still the same. please help with that. what happened to p2p update that disappeared to, is that the problem? please help with those issues. Thanks.
  • Both the Update settings module and the Update events have completely disappeared from BD. I now have only the following modules in settings mode: Antivirus Antispam Firewall Privacy Tuneup In Events mode I have only the same 5 modules as above. What gives?? i have the same issue i can't reach update module, i tried to…
  • Hello All the files can be access via My Bitdefender(the ones that were synced). Did you look there? Thank you! never mind i'll have to redo everything then. thanks for your help.
  • Hello You can see all the files in My Bitdefender. If you want to redownload all the files locally, you will have to turn on Auto Sync. Please take a look in the user guide: http://download.bitdefender.com/windows/de...serGuide_en.pdf (page 59) For the issue with Safego, please open a new topic here:…
  • Hello Please check your PM in about 10 minutes. Take care. the safebox issue is solved but now the safego feature does not display twitter or facebook reports, and i have no answer to my request to retrieve deleted files.Please help me with that will you.
  • I am trying to activate Facebook & Twitter protection for BD Total Security 2013 on a Win 7 64-bit computer. I have tried sevral browsers: IE9, FF14 & Chrome 20 (latest), both with & without extensions, addons, etc. The pages for this under MyBitDefender are not displaying, with FF stating the connection to the server was…
  • Hello Jean I will need from you the email address that was used to create account and you current license key. I will also need your permission to access the account so we can troubleshoot this issue. Send me all the details over PM. Thank you! i did as you requested, i hope you will be able to fix that issue.
  • Yes, I can also confirm this. I've noticed that my versions are slightly newer then the recomended one. It's not a big deal for me, but for someone who counts on this module to close security wholes.... this is not good. Hope you would update your databases of applications more often. same for me ,i noticed my version…
  • I have the new version and as MyBit says , it is not updating when a scan has taken place. Also I am getting the random turn off of the autoscan settings which do not co-incide with updates. I am in GB i have the same issue,time of last scan not updating how can i fix it?
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