AnotherDave ✭✭✭

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  • This thread is marked as "Accepted Answer" ? Because of the original poster? I don't want to make life difficult for anyone, but I will start a new thread on this, and more.
  • So as of today: BD says - "the widget used unnecessary resources" and was "not popular". Yeah? Really? It was the only thing that let most users know that it was still loading / scanning / updating / computer ready. AND it was THE step above all the other security suites, with a visual warning / alert that a simple user…
  • Well, that's an obvious pile of dung considering the Security Widget made it plain & clear what was running. This is a huge step backward. (Not to mention that the Security Advisor is now non-functional in Chrome and FireFox). I'm not trying to argue. These are confirmed FACTS from PAYING CUSTOMERS. 2CO is very amicable on…
  • This is getting BURIED. Please VOTE on the Original Post.
  • So, now that BD has made up their mind that the Security Widget is no longer something we deserve, that we paid for, please enlighten us - how is BitDefender now any different than Kaspersky Total Security? PS - I'll gladly take a refund for what I bought (a product advertised with Security Widget) so that I can uninstall…
  • Would be great to see some factual information to back-up those statements. Low number of users? Let's see the stats. Move to Metro interface? That was long before the widget! Not much of an impact on user experience? Yeah, I'll bet... for BD support, since users don't have any idea whether it's doing anything or not now.…
  • Thank you Phil, and EXCELLENT POINT where you mention: "If resources are an issue as @Flexx is suggesting, there is the option to turn off the Security Widget for those who do not want it to consume resources."
  • Thanks Phil. Please consider up-voting this feature request (to keep a great feature that was a deciding factor in some of us purchasing the product, only to see it suddenly removed after years).
  • HI Flex, I read your response very carefully (and I think everyone who cares about this feature should) because of the following simple points: The Security Widget has been a part of BD Total Security for many years now, so while I may not be a "developer" , when I hear you say "with any new feature comes more consumption…
  • WHY would BD choose to remove the Security Widget from Total Security? I help a lot of family / friends / clients / novice users secure their systems with BD Total Security and the Security Widget was the ONE easy way for them to know the status of their system (Green Check to let them know things are OK, easy number to…
  • Happened just now, randomly. All computers / phones / tablet are all protected & updated, confirmed in BD Central. I have a 10-device license, and currently only running 7 devices.
  • Hi Alex, Thank you for the reply. It is only happening randomly now, but the next time it does (likely will happen within the next 24 hours) I will screenshot / post it here.
  • Been using BitDefender Total Security for over 7 years and always keep it updated, currently running BD TS 2020 on Windows 10 Pro, and Search Advisor does not work in Chrome. I've had to once again resort to installing the TrafficLight extension. I first reported it a long time ago in this older archived / locked thread…
  • PS - Yes, installing Traffic Light (in both Chrome and FireFox) from https://www.amtso.org/feature-settings-check-phishing-page/ Does patch the issues of the safe link icon indicators not working and the phishing blocker not working, but BD Total Security advertises that as one of the main built-in features, so this…
  • On 3/4/2019 at 6:49 AM, hunga said: Hello, Actually I think not only the green (or red) icons in Safe Search are not working in Chrome/Firefox, but even the real anti-phishing is not active any more in those browsers.. I checked AMTSO's phishing website check and Bitdefender is unable to identify it as a phishing (test)…
  • BD needs to test themselves before putting users through so much. BD needs to trust it's loyal customers of many years, many of whom work in IT and Systems Administration themselves. Fortunately I was smart enough to know to hit the Chat Transcript button before the BD live chat support agent abruptly closed the chat.…
  • Indeed the latest update from BitDefender Total Security 2019 has broken the Search Advisor icons in FireFox and Chrome. SMH
  • And the saga continues... After waiting an hour at 93% I finally rebooted. After reboot BD popup tells me to enter activation code (tells me go search my email for it) despite the fact that my PC is listed in My Devices list in BD Central (unprotected). I somehow got past the popup asking me for the Activation Code before…
  • Same problem here, with BitDefender Total Security 2018. (And I've been using BitDefender for many years, have installed it literally over a hundreds times on systems for myself, friends, family, clients). This morning when I booted my PC it was just like every other morning, except that BitDefender popped up an alert that…
  • You do not have to update to 2016 do you? I don't have to, no. But does it make sense? Will most people do it because they believe that's how to be current? I knew it was only a matter of time before an "Elite Poster" would come at me with some kind of response to explain away the very bad business practice that this…
  • The 2015 version of Bitdefender Antivirus Plus did have the Optimize feature, but the 2016 version only has the Optimize feature on the Total Security product. And that seems OK with you? If you chose BD Antivirus Plus 4 months ago because of the features it included, only to find they've removed those features in the new…
  • And the best proof yet - Archive.org shows that BitDefender clearly used the Optimize feature (among others) to market and promote BitDefender Antivirus Plus 2015. You can see for yourself what the page looked like earlier this year at https://web.archive.org/web/20150102033418/.../antivirus.html Or if that takes too long…
  • Even better proof than my Screenshots, BitDefender still has the Antivirus Plus 2015 FAQ / Support Center online and you can view that Optimize is included in Antivirus Plus right here on the web site and here's a screenshot of that.
  • As far as I know that only Bitdefender Total Security 2015 came with Optimize. Not true. I maintain over 20 installations of BitDefender Antivirus Plus 2015 , all of which include: OneClick Optimizer Startup Optimizer PC Clean-Up Disk Defragmenter Registry Cleaner And mother features... See the screenshots I've attached…
  • On topic - Update - DAY 4 - just the facts: Yesterday (July 23rd) we responded to the redundant emails from the "appropriate department" (which is actually thew "sales department" which you are not allowed to speak to on the phone as a paying customer) as noted in my previous post, requesting that they either provide the…
  • On a moms PC, AV+ may be all she really needs, anything else could be confusing with all the Panels and options, whereas the AV+ is simpler yet excellent in it's Antiphishing/Safepay and AV protection. Smart man. Sorry Dave, to hear about all the time taken so far for what should have been easier resolution. Yet, here on…
  • I am not sure why you were unhappy with the upgrade to BD Total Security for one year for just $29.95. A customer's reasons for not wanting to switch to a different product are irrelevant. There should be absolutely no argument at all - she chose Antivirus Plus and only that, for very specific reasons related to her PC…
  • Hi all, In order to manage this situation please follow the instructions available in this KB article: http://www.bitdefender.com/support/what-to...d-off-1091.html If the issue persists afterwards, please contact our support team via http://www.bitdefender.com/en/Main/contactEmail We need to make sure that all the…
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