Flexx · Moderator, Defender of the month · mod

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Flexx
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  • Can you also share the virustotal link of the file here by uploading the file on virustotal.com Regards
  • While this may sound like a good idea but we all know that extension try to slow down the browsing speed of a particular web browser. Cloud scanning is a faster way when it comes to blocking a website since if bitdefender will create a offline database available, there are more than millions of malicious & phishing website…
  • As I told you earlier, there are two types of exception. You can set exclusion of drive E:\ in antivirus module of bitdefender. This will stop real time protection of bitdefender from scanning that drive. But this will not hold true for advanced threat defense. For advanced threat defense you cannot set a drive as an…
  • There are two types of exception, one is related to real time protection and other is related to behaviour blocking/ advanced threat defense. If you add a particular folder in antivirus exception, all the files and sub folder under that particular folder are set as exclusion. To set an exclusion in advanced threat defense…
  • Yes you can geolocate your android device if you have bitdefender mobile security installed with anti theft enabled on it. For more information, kindly check https://www.bitdefender.com/consumer/support/answer/28871/ Anti theft was removed as a feature for iOS devices on December 15, 2019 due to apple security policies.…
  • Have you tried setting the website as an exclusion in bitdefender. How to stop Bitdefender Web Protection from blocking a safe Website : https://www.bitdefender.com/consumer/support/answer/1519/ Let us know, if this help. Regards
  • @Alex_Dr or @Andra_B can help you regarding your query related to bitdefender business product. Additionally, you can also contact the bitdefender business support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory Regards
  • Can you perform below stated steps, if possible. 1) Install Bitdefender. 2) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/ 3) Check internet connectivity speed on speedtest.net and share the screenshot. 4) Re-enable real time protection in Bitdefender. If issue…
  • Any thoughts on this @Alexandru_BD, @Mike_BD Regards
  • Kindly follow the resolution steps provided by @Alexandru_BD in the above comments and check if it helps. Regards
  • Generate bitdefender BDProfiler log for macOS (https://www.bitdefender.com/consumer/support/answer/1863/) Share the logs & your query with bitdefender support team by dropping them an email at [email protected] The support team will reply back to your query within next 24-48 hours excluding weekends. Regards
  • Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call. Regards
  • @DocHollis Your query has been answered in the below stated link. https://community.bitdefender.com/en/discussion/94071/time-machine-wom#latest Kindly refrain from creating duplicate post. I am going forward and closing this post to prevent further comments. Regards
  • Generate bitdefender BDProfiler log for macOS (https://www.bitdefender.com/consumer/support/answer/1863/) Share the logs & your query with bitdefender support team by dropping them an email at [email protected] The support team will reply back to your query within next 24-48 hours excluding weekends. Regards
    dans Time Machine wom Commentaire de Flexx 9 nov.
  • Also have a look at below stated link provided by bitdefender support https://www.bitdefender.com/consumer/support/answer/3766/ Additionally, open an elevated command prompt as an administrator and run the below stated commands one by one and press enter ipconfig/flushdns ipconfig /registerdns ipconfig /release ipconfig…
  • Check your website on below stated website for any malicious content. https://sitecheck.sucuri.net/ https://www.virustotal.com/gui/home/url Additionally, if you think bitdefender is incorrectly blocking your website, kindly fill up the below stated forum which will share your website directly with the malware researchers.…
  • Goed om te weten. Groeten
    dans VPN wil niet opstarten Commentaire de Flexx 6 nov.
  • Only in paid version for android 😅 Regards
  • As checked, the ****** seems to be safe and even virustotal also reveals no detection by any vendor based on signature based detection. It seems like the behaviour blocker/ advanced threat defense of bitdefender kicked in while you were executing the ******/ program. Follow steps provided by @Gjoksi above for further…
  • 1) Temporarily disable bitdefender real time protection (https://www.bitdefender.com/consumer/support/answer/28557/) 2) Upload the file on virustotal.com and share the virustotal link here in order to get it checked with malware researchers. 3) Re-enable bitdefender realtime protection. Regards
  • Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call. Regards
  • First we need to know if it is a signature based detection or is it the behaviour blocker/ advanced threat defense that is blocking the execution of file. Perform below steps: 1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/ 2) Set exclusion in Bitdefender Antivirus:…
  • Check if below stated links helps or If bitdefender is unable to detect spam emails (https://www.bitdefender.com/consumer/support/answer/2146/) Report undetected spam messages to bitdefender (https://www.bitdefender.com/consumer/support/answer/2161/) If issue persists, proceed with resolution provided by @Gjoksi in above…
  • To add here, you need to understand it depends whether you are running the scan for the first time or is it a regular scan. If it is a first time, the quick scan and full scan both will take time, even though quick scan only scans for critical areas for malware on the windows while full scan will scan complete windows for…
    dans Slow system scan Commentaire de Flexx 5 nov.
  • Different OS (in your case android & windows) have different requirements and not all 3rd party vendor can by pass the security policy of different OS. Hence, the option and functionality are developed by keeping in mind whether it will work perfectly fine on a particular OS. Not all features can be included in every OS…
  • Genereer logboeken van de ondersteuningstools van bitdefender (https://www.bitdefender.com/consumer/support/answer/1733/) Genereer verbindingslogboeken van bitdefender (https://www.bitdefender.com/consumer/support/answer/9689/) Deel de logs en uw vraag met het ondersteuningsteam van bitdefender door ze te e-mailen op…
    dans VPN wil niet opstarten Commentaire de Flexx 5 nov.
  • Check if below stated link helps https://www.bitdefender.com/consumer/support/answer/11311/ If issue persists, Generate bitdefender support tool logs (https://www.bitdefender.com/consumer/support/answer/1733/) Generate bitdefender connectivity logs (https://www.bitdefender.com/consumer/support/answer/9689/) Share the logs…
  • Additionally, if possible, can you share the virustotal link of the unzipped file by uploading the file on virustotal.com Regards
    dans Is This File Malicious? Commentaire de Flexx 4 nov.
  • Additionally, since I was unable to get hold of the android application package, can you download virustotal mobile application on your device from https://play.google.com/store/apps/details?id=com.funnycat.virustotal&hl=en_IN&gl=US and scan your device and check the detection with multiple antimalware vendors and share…
  • Apart from viber, we also need it for skype, instagram messages. Since, at the end it is the links that get scanned, be it via direct chats or via personal messages. The more social networking applications that can be supported the better it will be for the customers of bitdefender. Regards
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