Tambourineman

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  • When BD is in my task list I don't have an "about" option. However when I right click the hidden icon I do have the "about" option. Stu\pid me, I was thinking it would be somewhere in the dashboard, you know, somewhere near the option for "updates." I think I asked this before and I keep forgetting as it is not logical so…
  • I am sending some screenshots
  • Where does one find the "product information" (aka version) for the installed program?
  • 21 hours ago, netmon said: I have imported other (non-BItdefender) certificates into Firefox before using that process and it worked or gave me an error if the certificate was bad. I'm just guessing but one option could be one of your other security tools is blocking the certificate installation. That would be a reasonable…
  • I imported (or tried to - see below) the fake-ca.crt. (I am not sure why a presumably valid certificate is named "fake" but whatever.) I checked all the boxes and did not get an error message. When I went back to view certificates again Bitdefender was still not listed so I am not sure I successfully imported it. Nor does…
  • 9 hours ago, netmon said: Maybe this post about importing Firefox certificates by Bitdefender technical support will help? /index.php?/topic/76696-safepay-doesnt-work-with-all-browsers-except-ie/&do=embed&comment=273507&embedComment=273507&embedDo=findComment" style="height:251px;max-width:502px;"> I imported (or tried to…
  • 5 hours ago, netmon said: As long as you understand the consequences of this use change you can find it here: Bitdefender > Protection {B shield icon) > View Features > Web Protection > Settings (gear icon) > Scan SSL: (set of off) I am using Bitdefender Total Security 2018 v22.0.10.131 (clean install, not upgrade), use…
  • 10 hours ago, Matei M. said: Hmm .. very strange! Do this: 1.Download the Bitdefender Uninstall Tool from here: https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2018_UninstallTool.exe Run it 2.Then, after restarting the PC, use this tool: http://kb.supportbd.com/files/Patch-SetID-Cleaner.exe and run it.…
  • Yes, the file I Am trying to run to re-install was downloaded from bD Central. It's only 9.47 MB and must be a setup downloader file. I set BD Central to activate the device.
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