wirywrestler ✭

@Alexandru_BD well, I did change over to Premium Security after family pack expired and followed the reallocation instructions. It's very straightforward. The only thing with the expired family pack, the only option that shows up under the Manage button is view service details. There was no drop down choice for: manage…

@Mmr - here is what I found out about omnatuor.com from Malware guide and malwarebytes It's considered a rogue website "The Omnatuor.com website tries to trick you into clicking on ads displayed by the Omnatuor.com website. Ads shown by Omnatuor.com vary and are based on your virtual location. The location is based on the…

@Laura_G @Alexandru_BD yes, this has been resolved. Quite simple too and it worked. The instructions I received Please remove the device from your Central account and add it again: - Access your Bitdefender Central account by clicking here https://central.bitdefender.com - Click on My Devices - Click on View Details under…

@Laura_G , no not yet. I still have an open ticket regarding this Best

@Alexandru_BD Thank you. Done Best

I hope this event will be recorded for viewing later as I'm not available for the live event. It's not mentioned, however, I imagine we are able to submit any questions we have prior to this? Best

Thank you Alexandru_BD Best

Hi @Alexandru_BD Thank you. Will there be an option to create a couple of password Managers on a shared computer? And the current pricing is per manager? I will check out the documentation you mentioned. Best

@Alexandru_BD thank you I used the chat system to converse with support prior to your message. So result was i ended up canceling, getting refund, and will renew when family pack expires. Calling option had a notification of at least a 10 minute hold, hence why I used the chat. All's good

@Alexandru_BD oops, I just reread the instructions, merge is only for identical products. Which means I will lose a few months of subscription if I activate now. I'm going to contact customer service to see what options I have

@Alexandru_BD Thank you again. I took advantage of my offer purchasing Premium Security and will activate shortly. According to the documentation this should merge with my existing family pack subscription that expires in April and adjust the date accordingly. The only thing I'm not sure about is the premium vpn…

@Alexandu_BD thank you, I was just looking into if Premium Security included premium vpn. Though I noticed a difference with the android mobile vpn and the standalone vpn. The mobile version doesn't seem to have all the same features as the standalone; for example the standalone offers split tunnelling and internet kill…

That is very concerning. Not sure how others may answer, I never follow the prompts within these type of emails, no matter how real it may appear. Instead, I go straight to the website itself and check my profile for any notifications or unknown changes; then make changes or updates. I also forward that email to them for…

I don't know how to set up a notification, however on my Samsung tablet I have a key icon that appears in the upper right corner that shows when VPN is active

I had these same issues and saying the issues were solved. And I hadn't done the fixing, which was alarming. There are a couple other threads in the community about this- Data Breach and Data Breaches Found. Partial solutions are provided. This is what I found for each one so I could check and change passwords as needed:…

I've had the Family Pack and Premium VPN for several years and found it to be a good combo.it worked seamlessly adding or removing devices. The only thing I ran into, when adding an Android device was a duplication of the vpn. I just used the VPN included within the mobile app as there was a conflict with the Premium vpn…

I had the same conflict issue and deleted the standalone vpn and now using only the built-in in version of the mobile security on my Samsung s6 lite. I still get a notice that I should be using the standalone version, which I ignore. I have both the family pack and premium vpn subscriptions (vpn not included with family…

Same here today too, Dec 7, Yesterday was OK. Just times out

I haven't received a ticket number or reply from support yet. In the past when I've had a question or problem, I received a response within a couple of days. Going to resend to support

Hi Flex &, etal I have both the above and in addition two more - breachCompilation and exploit.in As suggested, I sent this information to bitdefender support Best,

Hi, Glad it’s resolved for you. I guess I should have mentioned that there is no scroll bar on either the iMac or MacBook when I place the cursor over the list of countries. I’m using the Magic Mouse on iMac and just the trackpad on the MacBook. Using two fingers is the default for scrolling on either machine as there is…

Not sure if your issue has been resolved, I use BD on both my iMac and MacBook with MacMojave 10.14.6 and no issue in scrolling. When I place the cursor over the list of countries, I'm able to scroll up and down to choose a specific country. I mentioned this as I didn't see your cursor or mouse pointer in your screenshot

I hope this helps, I found that deleting the vault from Bit Defender only removes it from the dashboard. Depending where you created the vault, (I use a flash drive) you need to go through windows file folder to locate and delete the bvd file itself. And make sure you have closed the vault otherwise it will be a locked…