Scott · Defender of the month · mod

Hi @asyranok Unfortunately, to disable all the running processes, you will need to uninstall BD. This article is helpful up to a point, but with what you're looking to do, an uninstall would be best. Kind regards, Scott

Hi @Susan8 Yes, you can buy the Antivirus Plus without having to purchase the Premium VPN. The VPN that came along for the ride with AV Plus was a complementary 200 MB a day version, for people to see if they liked it or not, to possibly upgrade to Premium if desired. Enjoy your AV Plus, it's a great antivirus :) Cheers,…

No problem, you did good, you did the right thing by asking :) And you're welcome :) Cheers

Hi @Hypernova edit: It looks like your friend cleaned up the link, as it now goes directly to the webpage. Still a clean site, by Virus Total, and no browser flags. It looks like your friend just wanted you to see his handy work. I also checked it on a PC with a different AV, and it was not flagged. I checked it from VPN…

Hi @Susan8 Unfortunately, there is no update, as this has never been acknowledged as something the developers are looking into or working on, at least as far as I know. To sort and organize the way we would like to, it would take a bigger windows size to do that more efficiently, than the smaller browser pop-up window we…

When I checked on Friday, the link was working, so it must have been a true Sat and Sunday issue as you mentioned. About 3 days before the 25th? I was getting time-out issues with that Contact Support site.

Thank you for posting back with your results, we appreciate it. We'll see what happens when the app eventually updates.

Yes, both of those should be enabled, if you can with the free version. These articles will help to explain it. And from this article: Bitdefender protects you against cyberattacks through a set of features that scan different areas of your device. One of the features, Web Protection (Online Threat Prevention), is designed…

Hi @R.A.M.P If you want to wait for someone to possibly reply with an answer that is up to you, otherwise, you should contact support from the link below. Go through the HowTo's & Troubleshooting prompts until reach the black Contact Support box. You will have three options, Chat, email and phone support, which is not…

Hi @palmtreeherby There must have been something else going on with your device? At one time I had BD Total Security installed on 5 devices, Windows 10 and 11, and never had long browser hesitations or search issues as you're describing. I was also able to use FF, Chrome, Brave and Edge without any problem on those PCs. As…

Hi @Geert Pirens Even though the below is for the paid version, Total Security, see if these steps help enforce the Exceptions. Shutting down all the modules that apply in step #1 (which may not be very many, as the free version does not include, are not enabled, all of the modules shown below) Kind regards, Scott

Hello :) You may be okay to use the portable version, I just wouldn't be running the .exe installer version, though. https://cybernews.com/news/ccleaner-confirms-data-breach/ Cheers :)

Hi @roger-e I promoted you to Level 2 so that you could post a screenshot of what you're seeing on your end, and also to let us know what device you're using. You could also try uninstalling PM and reinstalling it (your passwords etc are still saved on the servers) and see if that helps. It sounds like you did a good job…

Hi @mscheaf You could try running a repair, and see if that helps. :)

Hi @DP617 I hear you and I have mentioned that about 5-6 times since I posted the same idea a while back. (click View post) My resolve was to use 1Password (my current PM) or you could use Bitwarden (free) to organize your passwords and then export them into BD PM, as it accepts that file from Bitwarden. Regards, Scott

@Alexandru_BD Amen, and thank you :) I can't tell you if anything is going to change here, but I personally agree that the multi-device bundles that include Password Manager should be revised to include the Shared Plan, or at least develop a variation that can serve multiple accounts. This way, the service becomes more…

So I guess the $1,000.00 question is, why isn't that option included with Firefox? Does it have something to do with FF coding that won't allow that option? @Alexandru_BD do you know anything about why that would be? :)

You're welcome :)

Hi @CoastalGuy This has been a bit of a sporadic issue since about August. See if what this member posted helps. @Alexandru_BD do you have any follow-up information from your end, as far as what the engineers may have figured out? Thanks :)

Hi @Raymasm Yep, it uploaded fine. Thank you that was very helpful. As in Windows Explorer, we have the right-click context menu option for PM. When you right-click the email/user name box or password, it will give you these options. Kind regards, Scott

Yep, and now uses less resources, depending on the cloud more :)

Ansel Adams theme :) I do like F-Secure's layout and design, but especially their ability to go full screen or drag windows by the edges to expand them. This is the UI change I would want to see.

@RetepH Just my thoughts as a non-BD employee and not trying to slam a product or forum where I try to help, but there are better options out there as far as Password Managers. Keep your Total Security AV, it is a very nice product, but maybe consider 1Password Family, where 5 members can have their own accounts and…

Hi @Wetwork1977 That can be done by creating a Custom Scan, by following the steps in this article. Post scan actions. Choose what action Bitdefender should take in case no threats are found: Show Summary window Shutdown device Close Scan window Kind regards, Scott

Thank you @CheekyChook for your kind words :) :) You are awesome too, for being gracious and patient with me in my not knowing about the Smart TV VPN option :) I hope Support is able to help you. Scott

If you wanted to contact Support, you can use the link below, as I'm not sure of how many members here any experience or ideas for you regarding this issue, maybe besides @Alexandru_BD or @Mike_BD who will be in on Monday. Go through the prompts until reach the black Contact Support box. You will have three options, Chat,…

Here is an example of a couple of posts from a thread on Malwaretips: https://malwaretips.com/threads/can-anti-viruses-stop-rats-that-have-their-connection-established.124505/post-1049687 https://malwaretips.com/threads/can-anti-viruses-stop-rats-that-have-their-connection-established.124505/post-1049663

That is cool. Thank you for the photo...I think you need to be my Mod replacement :) :)

I did not realize it was an option, let alone Netflix, you taught me something new today :) :) Thank you :)

Hi, @rudimieschnerRU Bitdefender does have its own blog website. Malwaretips would be a good forum for research: https://malwaretips.com/categories/security.180/ @Flexx will also have some helpful insights and suggestions as well. Regards.