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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comentarii
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Thanks Georgia. A related question: When entering Safe Mode, BitDefender does not run in a visible way - interface not accessible, no icon in the System Tray, does not show up as recognizable processes in the Task Manager. Yet when running alternative cleaner programs, they warn that BitDefender is still running. It…
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Use the uninstall tool in Safe Mode and according to your skill level, follow the instructions from here How To Remove Previous Antivirus Traces And Re-installation Of Bitdefender, Detailed Procedure
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Download offline installation kit and try to install while disconnecting the internet connection, if this also failed then try the method explained here http://forum.bitdefender.com/index.php?sho...st&p=173564
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Already suggested here, but no signs of implementation forum.bitdefender.com/index.php?showtopic=40342
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Bitdefender files and processes are not added to Exclusions or in Firewall Application Rules and they are already whitelisted by-default I think.
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Use the product in User Mode, Turn ON Paranoid Mode and set IDS and AVC to Normal. Or try to Exclude the program process and executable from Antivirus > Exclusions.
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Also if the infected files are deleted by any Scan Task e.g Device Detection Scan, how do I recover that file? Because there is no option available for its recovery from the Events and also not from the Log.
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Hi. Vista Ultimate and BD Total Security 2013. The firewall is set to paranoid. This morning I received two popups asking if I wanted to allow or deny firewall access to 2 processes. I chose to deny both requests (see attachment "capture 02"), however when I investigated the 2 new alerts in the BD "Events" area of the…
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To my experience the Generic Status (Yes or No) does not prompt for Network type according to the Network Adapter.
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Disable Scan SSL option from Privacy Control.
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Just for your information Sequence Of Actions, Taking Proper Actions
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AutoScan when turned ON is the replacement of continuous Background Scanning in Real-Time (but depends on the resources and threshold level) and not of the Schedule Scan which is a On-Demand Scan and therefore can't be run in Real-Time.
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Kindly informed that Bitdefender takes proper actions for all On-Demand Scan Tasks and the user can't change the settings of On-Demand Scans (Contextual Scan, AutoScan, Full Scan, Quick Scan, Device Detection Scan etc). And regarding AutoScan, I summarize almost all information about AutoScan here in this topic Autoscan…
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Old problem, don't know how long will takes to fix it.........Some info is here http://forum.bitdefender.com/index.php?showtopic=38440
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I have a customer where I installed BD Internet Security on their Administrators computer and it appeared to work fine for a few days. Now the techs for a piece of their medical software (that stopped working) are saying that BD is "removing the HTTP" from the URLs their software is trying to connect to. I added exceptions…
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I suspect that there might be some software installed on your system which conflict with Bitdefender somehow.
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Only suspicious files (detection by Heuristics) are sent, not infected.
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You can turn it ON and set according to your requirements. IDS : It is the heuristic monitoring of the applications trying to access network services or the Internet. Which means that application running on the computer receives a score whenever they perform a action on the computer. The software is evaluated from a…
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Any reply?
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The On-Access settings does not affect the On-Demand Scans (Contextual Scan, Custom Scan, Full Scan Quick Scan, Device Detection Scan etc) And from Manual "On-demand scanning - allows detecting and removing the malware that already resides in the system. This is the classic scan initiated by the user - you choose what…
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You might repair Windows using SFC command and uninstall Bitdefender 2012 and 2013 completely from their uninstall tools and then try again to install 2013 version using its offline installer. Just FYI, take a look at this thread http://forum.bitdefender.com/index.php?showtopic=40982
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I'm currently using Bitdefender Antivirus Plus 2013. I am under the impression that if you open the Bitdefender interface and go to Antivirus Settings > Shield > Modify > Actions and select "Move Files to Quarantine" that it will become the default action for not only real-time scanning/protection, but for ALL types of…
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Comparison not allowed
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Thanks, ONT. Your suggestion sounds as though keeping BOTH the "Scan HTTP" and "Scan SSL" options enabled....but to disable "Scan SSL" IF there is a problem that arises with a particular web site as a result of it being enabled.....is that correct? yeah with Scan SSL option enabled, you may face problem in opening https…
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Uncheck Block Port Scan Option.
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an option should be there to manually qurantining the suspected file. Already suggested since long, but till only the idea is cloned for 2014, and will be keep cloning till 20XX version....no chances of implementation yet. http://forum.bitdefender.com/index.php?showtopic=32993…
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Check this article http://www.bitdefender.com/support/I-canno...twork-1098.html
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Read this article http://www.bitdefender.com/support/What-to...d-off-1091.html
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For SSL Scanning information, read these articles http://en.wikipedia.org/wiki/Https http://forum.bitdefender.com/index.php?showtopic=33832 http://forum.bitdefender.com/index.php?showtopic=36216 http://forum.bitdefender.com/index.php?showtopic=33703 And unfortunately there is no help or information is available for the…
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I wish that the new comer 2014 is not as silent and automated as the current product line ..... but there are more chance that my wish will never become reality.