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  • Eventually, I was able to resolve my high CPU issues, caused by BD Agent, while using VPN Unlimited. The problem is/was the "Kill Switch" feature on the VPN Unlimited app. As soon as I turned it off, my CPU went back to normal.
  • Here is my CPU with VPN unlimited. What's more. That BD agents uses CPU even if I disconnect VPN Unlimited. Only when I totally close VPN unlimited, only then, BD agent goes to sleep. Thanks for your help.
  • 18 hours ago, Alex D. said: Hello /index.php?/profile/125519-indie/&do=hovercard" data-mentionid="125519" href="<___base_url___>/index.php?/profile/125519-indie/" rel="">@indie, We would like to investigate this situation via the ticketing system, thus, kindly email us at [email protected] and reply to this thread with…
  • I have Windows 10 PRO and Windows 10 HOME computers. No issues with Windows 10 PRO, only some booting issues on Win10 HOME, after updating it to 1903.
  • 6 minutes ago, FB68 said: FYI, my problems still persist, still awaiting a solution. YES, YES, YES. This morning, I wrote a happy comment about "FIXED problem", and I was too fast. My BD Firewall problem came back this morning. Please disregard my earlier post about a "good result/fixed problem." Using BD's support tool.
  • 11 hours ago, Sergiu C. said: /index.php?/profile/125519-indie/&do=hovercard" data-mentionid="125519" href="<___base_url___>/index.php?/profile/125519-indie/" rel="">@indie Yesterday, I got another huge Bitdefender update - a big one, plus all that Giga, Giga Windows 10 OS update version. Anyway, after long hours of…
  • I've been using Bitdefender for DECADES! and always liked it and enjoyed its superb protection and "easiness". What's more, due to my very busy work/home schedule, I would leave Bitdefender Total Security on AutoPilot - and that's it! This is the FIRST big mess that does not comply with high standards of Bitdefender - DO…
  • Dear Bitdefender, None of your suggested solutions works. I always must turn off Bitdefender's firewall in order to be able to function at work and see other networked computers. Please find a quick fix!
  • Thanks, it's my computer at work. I'll try it Monday.
  • I remember when I had problems with Sandboxie while using Bitdefender 2017, I needed to add all those Sandboxie executive files as "BD Firewall Rules". With BD 2018 it does not work. I've added all those Sandboxie executive files into the BD whitelist, but it does not help. Any ideas how to use Sandboxie with Bitdefender…
  • I was able to download BitDefender 2018 - Total Security, but... I forgot that I need manually allow my Sandboxie in BD Firewall settings. It's a nuisance but nothing I can do. I've opened the BD firewall. I cannot move from "Rules" to Network adapters, or Settings, or Add rules because it's "frozen"(!!!). I've never had…
  • It's OK. I've just purchased a new Total Security 2017 subscription.
  • Thank you, Bitdefender, the issue has been fixed.
  • I have BD Total Security 2017 and love it, and yes, I have the same problem with that "Reboot Required". When I click on "View details" I cannot see any specific updates. I've cleared all the event/notification messages, but the "issue" still remains the same. Anyway, I just stopped paying attention to that "Reboot" if…
  • Hello, Please keep the firewall disabled. Run a manual product Update from the main interface and look into the Events there you should have an Update requesting a restart, click on the Restart Now button present there. Sorin, I did run the diagnostic tool. I put my e-mail address and all the information was sent…
  • Hello, Please let me know if you're able to ping google for example while the Firewall is on. Also please go to the Rules tab and click on the Reset Rules button and Confirm. Should the issue still persist please run our diagnostic tool and upload it to wetransfer.com or any filehost and send it to me via private message.…
  • Hello, Can you please tell me what are the Adapter settings at the work computer? Are you using a VPN or a proxy ? Sorin, I don't use any VPN or a proxy.
  • Here are my results. After I flushed my DNS cache, the computer at HOME has no connectivity issues. Excellent, but... I've tried the same on my WORK computer and it did NOT help. I've flushed a DNS cache on my work computer several times but it did not help. Also, on my work computer, I've tried to disable only "Block Port…
  • Hello, @Indie sorry to hear that the situation returned, your thread stayed open for one day in case of such situations, afterwards I manually lock threads to prevent necro/offtopic posts. Please go to Firewall > Settings and Disable "Block Port Scans" and tell me if that fixes your issue. Also a flush dns cache would help…
  • Last week I've posted a similar problem with my Bitdefender Total Security 2016 - Bitdefender was blocking DNS on Windows 10 x64. The tech support recommended to re-install Bit AV. I did it and my Network, my Internet started working again. I was very happy and posted a thank you note here at this forum; therefore, my…
  • Hello Indie, Sorry to hear about the situation you encountered. A fast resolution for the situation you encountered is to run a repair or a fresh reinstall of the product. http://www.bitdefender.com/support/how-to-repair-bitdefender-2016-1469.html Thank you for your help. Your recommendation to run a repair worked. Now, I…
  • Hello Indie, Do you have Administrator rights on your Windows user ? Of course I have Administrator rights.
  • Hi, I’m starting to get extremely frustrated with Bitdefender Central. Previously, I had bought 2x BitDefender Total Security Licenses for 3x PCs, 1 Year and only got 1 License for 3x PCs, 1 Year for Total Security. Yesterday, I purchased BitDefender Total Security Licenses for 3x PCs (multiple devices), 1 Year, and…
  • The BSOD issue has been solved here: http://forum.bitdefender.com/index.php?showtopic=48376 About the crash - can you give us more details? Cristian Cristian, I know exactly when it happens, and it happens on Windows 7 and Windows 8 computers while I'm using SAFEPAY from BD Internet Security 2014. It happens when I'm…
  • One needs to log off and then log in to the administrator account to be able to complete any disinfection. Other products handle this much better than Bitdefender. Secondly, alerts cannot be cleared by a standard user. Again, one needs to log out and then login as the administrator in order to dismiss the alerts (which can…
  • hi, i'm using a pc and not a laptop. don;t know if the source of these two problems is the same... anyway, still after each restart some of my settings are changed back to an earlier state. still looking for a solution, even an answer such as "it's a known bug and working on fixing it" is fine, just want to make sure it's…
  • I need to know if BDAV Plus 2013 is compatible with Microsoft Office 2013? Any help would be appreciated. Thanks Yesterday, I updated my MS Office 2010 to MS Office 2013 on my Windows 8 64bit computer with Bitdefender Windows 8 Security Antivirus. I works without any issues, just when you open first time either Word,…
  • Some extra thoughts from smart people: "Traffic coming from the Internet would have Internet accessible addresses. The 192.168.x.x isn't accessible from the Internet. It's one of the private address spaces, and ISP's will not route those addresses across the Internet. Details in Internet RFC 1918. So, yes, traffic with a…
  • http://www.help2go.com/forum/computer-help...ed-blocked.html From Digerati "It is not just Bit Defender users experiencing this. Note: ESET Symantec Sophos Understand this warning is telling you something is scanning your ports, but has been blocked. That is not saying you have been compromised, or that this is an attack.…
  • tried the administrator option you suggested a few times indie, sadly wont help... now i'm noticing that another option (although not an important one) is changing by itself (in general settings the keyboard shortcut for game mode). and something else, maybe not to this thread, but sometimes programs are allowed going…
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