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Comments

  • Hi Santaclous, You can download Internet Explorer here: https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx Cheers! 
  • Hello, There were changes where made to the BD Agent's functionality. Please update to the latest build 21.0.25.80 and reboot the machine. Cheers! 
  • Hi DrZeto, Bitdefender Antivirus Plus 2017 will definitely protect against any Ransomware. Please refer to the link below to see how Antivirus Plus 2017 protects you from any Ransomware. https://www.bitdefender.com/support/how-ransomware-protection-works-in-bitdefender-2017-1733.html Bitdefender Antivirus Plus 2017…
  • Hi Arthur, You can allow punk buster through your Firewall. To do that: Click your START button Go to CONTROL PANEL Click SYSTEMS AND SECURITY Click ALLOW A PROGRAM THROUGH WINDOWS FIREWALL Make sure the following programs are on the list: Battlefield 3 PnkBstrA PnkBstrB If any of those three are not listed, you need to…
  • Hi hpw, Since you already have the BitDefender IS2017 running in your computer, you can actually disable the Windows Defender to optimize and maximize the functionality of BD. This will also help you get rid of the Windows Defender warning icon. Please follow this link on how to disable Windows Defender on your PC.…
  • Hi nespe, You can use the Bitdefender uninstall tool to the updated PC to get rid to some unwanted leftover on the machine. http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe Reinstall this (go to Central) to refresh everything. After this, you can check if your PC's still have the same…
  • Hello, Basically, issues like this has something to do with the servers specifically if there are some maintenance going on or if their are some bugs. Best solution for this is to download the product again (go to Central to download) and run the downloaded agent. This will fix minor issues like this. It would be…
  • Try this link it will help. https://www.bitdefender.com/support/how-to-display-the-antispam-toolbar-when-it-is-not-integrating-in-the-email-client-793.html
  • You can see the difference between the two . https://www.bitdefender.com/media/html/freeav-upgrade/?et_cid=EMM_NA_FreeAV_Upsell /index.php?/topic/58136-how-does-the-features-of-bitdefender-free-compare-with-its-paid-counterparts/"…
  • Hi ! about 2 months ago I got the same issue regarding about this concern .. I am currently using a windows 10 computer as of now and using the current version, but the thing is that I forgot how it has been resolved by itself. Somehow my computer got a general update and after that it shows that notification again on my…
  • Oh my this is a quite a while. Are you still getting the same issue? What have you done so far? It is a very rare issue I think. For instance I got the same experience that you have using but it is not a bitdefender software. Try to give it a shot like fully uninstall the device itself.…
  • Please double check this post it might help .. /index.php?/topic/55959-what-is-paranoid-mode/" rel="">https://forum.bitdefender.com/index.php?/topic/55959-what-is-paranoid-mode/ Based from my understanding if the paranoia mode is on the program will automatically integrate a pop-up on the screen if the program will allow…
  • Are you using a DNS try this steps here. http://windowsreport.com/network-change-detected-windows-10/ For SEC_ERROR_BAD SIGNATURE please try this one: https://support.mozilla.org/en-US/questions/939141
  • Hi! When you are downloading the total security 2017 may I ask for the browser that you are using? Did you also check the downloaded path of those browsers? , If this would not work. try to check the c:/temp but base from my understanding the path is dynamic so it is kinda hard to check the path itself. 
  • Hi!! Based from my understanding on your concern. It looks like that when you pull-up your Itunes, I think it also monitors the files inside of it. On my experience I also got the same issue as yours. vsserv.exe is an executable file for continuous monitoring process of scanning on the background. Its just like that you…
  • Can you please provide us the screenshot of the film profile in configuration. Are you talking about the Bitdefender total security 2017? 
  • Meaning to say if the Bitdefender has been installed on your computer it will run in the background and it will continuously monitors the applications running on the computer, looking for malware like actions and prevents new malware threats from entering your system. So even if you are using a different program, the thing…
  • Bitdefender Total security has a built in firewall on it. try to disable the built in firewall on the device and try it again. you can easily access it through the window itself and look for firewall panel. 
  • Honestly This is the first time that I seen this feature from the bitdefender. By the way is your hard-disk is an SSD? I will try this feature then to my bitdefender security and i will double check if I will got the same issue as yours. 
  • That's Strange I recently download the traffic light extension on firefox and I am not getting any issues so far. Can you please uninstall and reinstall the file and try again. https://addons.mozilla.org/en-US/firefox/addon/trafficlight/ Try to clear the cache and cookies first.
  • Hi! Based from my experience I also got the same issue regarding about the safepay browser, the thing is on their process they will contact the bank first about this issue , second regarding on the default download location it looks like as of now that following feature is still on the feature request.…
  • The bdfwfpf.sys from the bitdefender software is corrupted try this link it might help you. http://www.tomshardware.com/forum/id-2953772/system-service-exception-blue-screen.html
  • Well there is a multiple logs in the first place.. try to check it at C:\ProgramData\Bitdefender\BDLogger\system You will see the event logs there. 
  • Yup try to uninstall Mcafee completely on your system before you will install the Bitdefender. Because from my understanding it is very rare to have that following BSOD if you are using a brand new computer so removing the faulty drivers will fix the issue. @mohars your link is very helpful. .
  • Hi! May I ask where did you get the 2mb downloaded amount? do you see that on your update folders or on the program itself? 
  • How about download the unrar64.dll manually http://originaldll.com/download/18915.dll unrar 64.dll is a System 32 file. I am wondering why it is lost on your computer.. can you please try to run sfc/scannow through cmd? Then after that disable the firewall on your computer then use the uninstall tool. 
  • It's an old topic but this is the topic regarding about the same issue that you have . I see a part that explains the adblocking feature between bitdefender and kaspersky. /index.php?/topic/52962-does-bitdefender-total-security-have-an-ad-blocker/"…
  • Yup you are correct mate. This post must be reach by their programming team and I hope they will applied this feature in the next update. 
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