-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
-
Scam of the Month - Beware of scammers preying on wildfire victims
Wildfires have continued to wreak havoc across Los Angeles County, leaving devastation in their wake. But as fire victims in California rebuild their lives, opportunistic scammers are finding ways to exploit their misfortune. Authorities are sounding the alarm about fire recovery scams that are targeting vulnerable…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
-
Driving Cybersecurity Awareness: Bitdefender’s Immersive Booth at the Las Vegas GP
During the Las Vegas Grand Prix, held from November 21 to 23, Bitdefender enhanced the event with a dynamic activation booth that captivated attendees and showcased the company's commitment to cybersecurity in the fast-paced world of the highest class of single-seater racing. Bitdefender's booth was built inside the track,…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
Product password
when wanting to put an url on white list I'm asked for product password - I don't have it?
-
How do I turn off/disable VPN for an extended time?
Many sites do not connect because of the VPN. I disable it, but then it starts again automatically and forces me to start again and again. I want to be able to turn it off for a certain amount of time. Can that be done?
-
ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
-
How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
-
Your phone is constantly sending data from a site
Please help me if your phone is constantly sending data to a site and doing it regularly to the site I couldn't figure it out.
-
Safepay
I cant open my safepay. Sometimes it opens but mostly doesnt. What can I do about it ??
-
Security of SecurePass
So. I've lots of questions regarding the security and privacy of SecurePass which I couldn't answer myself using available documentation. I've read that the data is encrypted. But what data? Just the passwords or metadata as well (which data fields within securepass are encrypted)? Are all these items in turn encrypted…
-
Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
-
Scheduled scans don't run (still)
If I had a pound for every time a scheduled scan in Bitdefender actually ran, I'd have £3. What is so difficult about this? Time and time again I'm told to reinstall, uninstall, recreate, delete and then .... nothing. I don't understand why such a critical feature of an AV application keeps being broken. I think I've been…
-
Megaphonic.fm?
I've noticed that megaphonic.fm has been blocked numerous times on both my Mac and iPhone. As far as I can tell, this is just a podcast studio; am I missing something?
-
10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
-
Move all accounts at once from "Import" folder to "My Vault"
I decided to replace Password Manager with SecurePass. After exporting data from PM and importing it to SP, all the accounts were organised into a folder called Import (with date & time + 4 other characters). Is there a way to collectively move all the contents of the Import folder up a level to My Vault? I really don't…
-
VPN automatic startup
Hi, I've upgraded to Premium VPN but cannot get the VPN to connect automatically on startup despite this being configured in the settings. I have to manually connect every time. How can I configure the VPN to start with Windows? I'm also not seeing a VPN icon in the system tray. Is this correct? Many thanks, Sean
-
False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
-
Can't access links I clicked via X when using VPN
Hello everyone, I hope someone can help me here, I've been using Bitdefender VPN for a couple of months now, but I'm facing a weird problem : when on the social media X, each time I click on a link available on an X post that brings me out of the X website, it doesn't work. The message reads : This site is inaccessible The…
-
USB Document Camera ("Thustar 8mp") stopped working
We've have an issue with a USB document camera that has stopped working on our front of house desktop computer (it still works on my laptop). We are a small physical therapy clinic and nobody here is particularly savvy with these issues. We have spent some time looking through previous topics in "support" and followed a…
-
disable all popups
i disabled all recommendation noticifation in settings .still i get pop up to immunise a usb i just connected to ors omething like that. OK FOUND IT
-
how to connect via chat/online to somebody from Bitdefender to help me...
How do I connect via chat online to someone from Bitdefender to help me?
-
Ps.sbs it's safe ?
Can the site https://ps.sbs/p/1/ or ps.sbs be dangerous? I'm worried about my computer because I accidentally clicked on an ad in my email that opened this site, can just entering such a site cause my computer to be infected without my knowledge? of course I didn't enter any of my data. I've just read on forums that it's a…
-
Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
-
what is going on with threat detection
All my PCs that have bitdefender have gone crazy with critical notifications. Anytime I open a browser (Google/Edge etc) I get inundated with literally dozens of critical notifications about chrome.exe wapd or msedge.exe wapd. It is insane. Every time I open a new tab the same thing happens. This is ridiculous. Literally…
-
As of the 14th Gmail is now requiring me to keep logging in. Is there a setting I need to change?
Hello All, I am suddenly needing to sign in to my Gmail every time as of yesterday the 14th. This is on my home PC. I spent several hours trying to resolve this inconvenient issue through reading others attempts to fix this. Problems of this type seem to go back for several years with various Gmail users unrelated to…
-
Should I move the email archives to quarantine?
Bitdefender Total Security: - Email archives containing infected attachments - Remove email messages with attachments manually in your email client - "Do you want to also move the email archives to quarantine?" 12 January 2025 8:10 AM Bitdefender Total Security Full System Scan Threats: (2 issues, disinfection failed)…
-
How can I correct default port timeout?
When VPN is active I get a message "Connections to the server “imap.gmail.com” on the default ports timed out." This happens for all my email accounts and clears when I turn VPN off. Any suggestions? Thanks
-
Referral Link - where? How?
Do you have a referral link available for referring users to your security products
-
Bitdefender Central remote anti-theft actions are not working
I've installed Bitdefender anti-virus and VPN software on both my laptop and also my android device. The software on both devices meet all system requirements and function properly but when I attempt to use Bitdefender Central to push any remote action to another device I get an endless pending status for that action. All…
-
problems with secured sites
When I try to log in on certain sites I get rerouted to this. Can anyone tell me what I need to do in bitdefender to get passed this.
-
BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
-
Lock out of my gmail account
Since I have install Bitdefender software I have been lock out of my gmail account. Hugh.
-
Pourquoi n'ai-je pas de connexion à certains sites (comme VK, Archive.org ...) ?
Pourquoi n'ai-je pas de connexion à certains sites (comme VK, Archive.org ...) ?