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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Password Manager to replace Bitdefender Wallet
Bitdefender is committed to delivering innovative, effective security solutions to our customers. As technologies and threats evolve, Bitdefender continues to proactively develop and shape its solution set. The resulting new solutions and feature modifications often lead to a need to discontinue older software revisions…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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What would you change on Bitdefender.com?
I am one of the (many) marketers responsible for what and how we showcase our solutions on our website - mainly bitdefender.com. We need your help to grasp how we can better serve you( people who install and use our security solutions) in terms of clarity, consistency, and ease of use for our website. I am here to learn…
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Announcement for users encountering the error -1007 during Bitdefender update
In the event you are encountering the error code -1007 when updating Bitdefender, kindly contact our Support teams for further assistance. You can get in touch with our engineers by choosing one of the contact channels available here: https://www.bitdefender.com/consumer/support/help/ Thank you for your understanding.
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Higher Logic awards Bitdefender the Community of the Year prize!
We are thrilled to announce that our forum has been named Community of the Year! It is an incredible feeling of getting acknowledged for our efforts and we are extremely thankful for this award. I want to express my genuine gratitude to Higher Logic for choosing our organization as the Community of the Year! This award…
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How do I stop Bitdefender auto renewal?
How do I stop Bitdefender auto renewal? Log in to your Central account and go to My Subscriptions.Access My Payments.To disable auto-renewal click More Details on each Bitdefender subscription that has this service enabled.Click Manage your subscription renewal options.Choose Stop auto-renewal to proceed with the…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Subscription renewel
Hi there, I have another month left on my Total Security package and am interested in a special offer to renew with a Premium Security pakage. How can I transfer the remaining month or so left on the old package when buying the new Premium one without losing the time left? Thanks for your help/reply
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Upgrading Package
Hi, I recently bought a laptop and up until now i only had Bitdefender for Android and Bitdefender VPN. I have seen that I can get Bitdendfer Total Security which includes Bitdefender for Android and Bitdefender VPN within this package. My Bitdefender for Android is due to expire in September 2023 and Bitdefender VPN in…
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Add certificate security exception
Bitdefender is intercepting our email connection and injecting a certificate in a way that is not trusted by Thunderbird. It is scanning encrypted connections, and replacing the legitimate server certificate with it's own cert generated on the fly. How do we fix this?
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Clear Web protection page Traffic categories
how can you clear the traffic categories that shows on the web protection page? It is showing information about browsing history that a privacy app should not reveal. This is for the Armour VPN product on an iOS device.
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Bitdefender Central
Salutare tuturor! Știe cineva când va fi actualizata aplicația Bitdefender Central pe Android?
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Bitdefender Security installation is launched, but does not install
I have alreday installed it OK in 3 devices. Last one is a W10 PC (legal), i7 sufficient disk space. I have tried several times the installation (in Administrator role), but the furthest it goes is to ask me authorize the launch of the downloaded file. And it is my best and key domestic device. No proxy. Please provide me…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Password Manager should take port number into account
I have several virtual servers running on the same machine on different ports - each needing it's own login. The current Password Manager doesn't consider the port when searching for login data, so it will just list all logins associated with that URL, regardless of the port number. Also, when offering to update passwords,…
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Malwarebytes said to be present when it is not found
I installed Bitdefender as I could not open two documents in Word at the same time, nor could I add an attachment to email in Thunderbird. I therefore suspected a virus. Bitdefender scan showed nothing, but next time I booted the computer it said (before Windows came up) that it had cleaned many but not all files. As the…
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Does BD Antivirus Plus Subscription Include The Password Manager?
Does the Password Manager come included in Bitdefender Antivirus Plus or is there an extra charge for the password manager? If not, what antivirus package includes the password manager? Normand
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Web Protection on BitDefender phone app: "Illegal" connections
I just noticed there have been around 16,000 connections on my phone this week (around 25% of the total number of connections) which have been put under the "Illegal" traffic category. Last week I had around ~100 connections which fell under this category. What does this mean? Should I be concerned? Thanks.
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Upgrading to Premium
I've just bought (yesterday) a subscription to Total Security and was wondering if there's a way to upgrade without having to purchase an entirely new subscription?
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Bitdefender VPN and digi online
Hello, since a few days I cannot use digi online with the VPN, an error message pops from digi up about wrong operationg system. Can you do something about it, or do I have to switch vpn? Thanks
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passive detection mode
Hello In firewall settings, can someone recommend using passive detection mode or not? Which one is more secure?
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hi
Basically, I just wanted to say that I am very impressed by your work, guys! I expected a lot, but you seem to have put even more effort into looking after me.
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Printer problem in Safepay
I have the same problem that has been previously discussed unable to print from Safepay. Most annoying. windows Firewall is turned off! I was with Kaspersky before and their Safemoney did not have this problem. if this continues with Bitdefender I will more than likely go back to Kaspersky.
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Printing from Safepay
I am a longtime user of Safepay and have been able to print to a network printer (my default printer) the past several years. I am currently running Bitdefender Internet Security build 26.0.35.174. The last time I was in Safepay and printed successfully was May 10, 2023. Today I noticed I can no longer print to that…
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Why has SafePay recently stopped allowing my printer to print from my bank statement?
Been doing this for years, and now...all of a sudden it no longer allows it? I changed the Windows access to "Default Printer" as the pop-up window directed, restarted the computer, and it didn't change anything. Thanks for your thoughts...
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Hello , I recently bought Bitdefender Identity protection, I need to activate it through my mobile n
thanks
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Incogni
I have Bitdefender and added Bitdefender tools for our gmail, online purchasing etc. Do I need Incogni to erase my internet presence?
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I was trying password manager (not yet paying) and now I can't get into my gmail account.
How do I cancel password manager when I am not a paying member? I am a paying member of Bitdefender.
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Central Login Repeatedly Returns to Login Page
I keep getting redirected back to the Login page. Process: 1) Enter email address at central.bitdefender.com 2) Enter Password 3) Enter Two-Factor Authentication from email. 4) Return to login page @ central.bitdefender.com I have tried on two different PCs in latest Edge and Chrome. It looks like some others have had…
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Seamless switching between VPN and Web Protection
The VPN app has an option to auto-connect to VPN when connected to an open WiFi-network. Great feature. But it doesn’t switch automatically back to the Web Protection connection (on iOS). This leads to a constant connection to the VPN. Not bad for your security and / or privacy, but: It could be annoying to manually switch…
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AV and WSL2
Hello Community & forum Moderators, As per your thoughts, what would be the best approach in securing/hardening WSL2 instances on Win10/11 host on AV level? Given the fact that WSL2 is completely isolated system, would it make any sense installing separate Linux AV (gravity zone, clamAV or similar) along with AV on host…
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Bitdefender Online Threat Prevention blocked code dot yengo dot com
Windows 11 Pro X64 Build 22621.1778 Microsoft Edge Build Version 113.0.1774.57 (Official build) (64-bit) Biitdefender Total Security build 26.0.35.174 It appears that Bitdefender Online Threat Prevention is constantly blocking code yengo com in Edge browser happens multiple times when closing browser for me, also when…
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Lost my vault password
Hi ! I lost my vault password and when i click on forgot password, they ask me to go with a browser extension but i dont see it anywhere .. any help please Thank you
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Download from YouTube link
I downloaded bitedefender total security from YouTube cybernews was this stupid did I make a mistake. I am a newbie to this suff
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QUESTION ABOUT BITDEFENDER MOBILE SECURITY TRAFFIC CATEGORIES
Greetings! I just noticed numerous traffic categories in Web Protection. Most make sense; but, I see one that says "Illegal" and has a number of connections below it. What is this? I have no way ever done anything illegal. I don't use the phone for web surfing very often, occasional news or sports website or YouTube if I'm…
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IPTV Stopped Working
Hi, I've had BitDefender anti-virus for years, and also use IPTV. I have recently started using BitDefender VPN. I used to use Express VPN, but after testing out BitDefender on trial with IPTV, I moved over to BitDefender VPN a few months ago. All has been well until the last 2 or 3 weeks, when the VPN stopped working.…
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Im a little bit confused
Hello! I think I need a little bit of help understanding if my antivirus has been activated or not. Because in the central it says that i have not installed the antivirus but i have the antivirus installed, but it says that im in free trial and it ends in 30 days. but the devices is the same and it has the same name in the…
