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What would you change on Bitdefender.com?
I am one of the (many) marketers responsible for what and how we showcase our solutions on our website - mainly bitdefender.com. We need your help to grasp how we can better serve you( people who install and use our security solutions) in terms of clarity, consistency, and ease of use for our website. I am here to learn…
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Bitdefender Password Manager to replace Bitdefender Wallet
Bitdefender is committed to delivering innovative, effective security solutions to our customers. As technologies and threats evolve, Bitdefender continues to proactively develop and shape its solution set. The resulting new solutions and feature modifications often lead to a need to discontinue older software revisions…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Announcement for users encountering the error -1007 during Bitdefender update
In the event you are encountering the error code -1007 when updating Bitdefender, kindly contact our Support teams for further assistance. You can get in touch with our engineers by choosing one of the contact channels available here: https://www.bitdefender.com/consumer/support/help/ Thank you for your understanding.
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Higher Logic awards Bitdefender the Community of the Year prize!
We are thrilled to announce that our forum has been named Community of the Year! It is an incredible feeling of getting acknowledged for our efforts and we are extremely thankful for this award. I want to express my genuine gratitude to Higher Logic for choosing our organization as the Community of the Year! This award…
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How do I stop Bitdefender auto renewal?
How do I stop Bitdefender auto renewal? Log in to your Central account and go to My Subscriptions.Access My Payments.To disable auto-renewal click More Details on each Bitdefender subscription that has this service enabled.Click Manage your subscription renewal options.Choose Stop auto-renewal to proceed with the…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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AV and WSL2
Hello Community & forum Moderators, As per your thoughts, what would be the best approach in securing/hardening WSL2 instances on Win10/11 host on AV level? Given the fact that WSL2 is completely isolated system, would it make any sense installing separate Linux AV (gravity zone, clamAV or similar) along with AV on host…
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Bitdefender Online Threat Prevention blocked code dot yengo dot com
Windows 11 Pro X64 Build 22621.1778 Microsoft Edge Build Version 113.0.1774.57 (Official build) (64-bit) Biitdefender Total Security build 26.0.35.174 It appears that Bitdefender Online Threat Prevention is constantly blocking code yengo com in Edge browser happens multiple times when closing browser for me, also when…
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passive detection mode
Hello In firewall settings, can someone recommend using passive detection mode or not? Which one is more secure?
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Upgrading to Premium
I've just bought (yesterday) a subscription to Total Security and was wondering if there's a way to upgrade without having to purchase an entirely new subscription?
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Lost my vault password
Hi ! I lost my vault password and when i click on forgot password, they ask me to go with a browser extension but i dont see it anywhere .. any help please Thank you
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Download from YouTube link
I downloaded bitedefender total security from YouTube cybernews was this stupid did I make a mistake. I am a newbie to this suff
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Web Protection on BitDefender phone app: "Illegal" connections
I just noticed there have been around 16,000 connections on my phone this week (around 25% of the total number of connections) which have been put under the "Illegal" traffic category. Last week I had around ~100 connections which fell under this category. What does this mean? Should I be concerned? Thanks.
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QUESTION ABOUT BITDEFENDER MOBILE SECURITY TRAFFIC CATEGORIES
Greetings! I just noticed numerous traffic categories in Web Protection. Most make sense; but, I see one that says "Illegal" and has a number of connections below it. What is this? I have no way ever done anything illegal. I don't use the phone for web surfing very often, occasional news or sports website or YouTube if I'm…
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IPTV Stopped Working
Hi, I've had BitDefender anti-virus for years, and also use IPTV. I have recently started using BitDefender VPN. I used to use Express VPN, but after testing out BitDefender on trial with IPTV, I moved over to BitDefender VPN a few months ago. All has been well until the last 2 or 3 weeks, when the VPN stopped working.…
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Im a little bit confused
Hello! I think I need a little bit of help understanding if my antivirus has been activated or not. Because in the central it says that i have not installed the antivirus but i have the antivirus installed, but it says that im in free trial and it ends in 30 days. but the devices is the same and it has the same name in the…
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Nero Burning ROM
Have not used Nero for awhile was doing this on my old PC after installing BD, now doing the same on my New PC. When I open Nero to burn to a CD when I click on the file it just keeps circling. is there a way I can turn off BD managing my DVD burner?
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hi
Basically, I just wanted to say that I am very impressed by your work, guys! I expected a lot, but you seem to have put even more effort into looking after me.
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Bitdefender VPN and digi online
Hello, since a few days I cannot use digi online with the VPN, an error message pops from digi up about wrong operationg system. Can you do something about it, or do I have to switch vpn? Thanks
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Bitdefender Central
Salutare tuturor! Știe cineva când va fi actualizata aplicația Bitdefender Central pe Android?
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Problem reinstalling Bitdefender
Safepay stopped automatically opening when I went to two different bank websites- Chase and PNC. No recommended fixes worked. I tried to reinstall Bitdefender Total Security by removing the Device from Bitdefender Central and then reinstalling it. It never came up with the installation screen. The PC was listed as At Risk…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Installed aurora related malware (before i had bitdefender) - need advice.
so i was not paying attention and downloaded this thing from ai.mid-journey.org. I realized something was wrong as soon as i clicked on it and I used windows system restore to go back a day. When i logged back in on windows the executable was gone. I went ahead and signed up for bitdefender which performed a full scan and…
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Bitdefender Installers SHA Checksums
Are the checksums published anywhere such as within Central to allow comparisons with downloaded installers?
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Identify risk
Hello I keep getting a device at risk . I click fix goes away for awhile then comes back. How to identify risk and where it came from. Should I be worried and is it safe
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BD Password Manager
I use the Password Manager of BD However frequently one has to login to use the PM of BD. I have to login on my account en next login op the PM itself to open it. Some times more than once a day. It would be nice that once thats done automatic
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The Ultimate Bitdefender mega-suite is here!
Bitdefender launches the most comprehensive plan, integrating award-winning security for your devices, identity protection and online privacy. The Ultimate Protection and Privacy for Windows, macOS, iOS and Android with Premium VPN, Password Manager and Identity Protection included. Your digital safety is our top priority,…
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Why has SafePay recently stopped allowing my printer to print from my bank statement?
Been doing this for years, and now...all of a sudden it no longer allows it? I changed the Windows access to "Default Printer" as the pop-up window directed, restarted the computer, and it didn't change anything. Thanks for your thoughts...
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Set encryption password
Hi, I'm encrypting computers on my network through the Gravity Zone portal. One particular computer said the Task was finished but on the computers screen was a popup saying "Set encryption password" It is an HP Elitebook G7. I've done dozens of these and have never seen this message. Is there any way to get this machine…
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Add certificate security exception
Bitdefender is intercepting our email connection and injecting a certificate in a way that is not trusted by Thunderbird. It is scanning encrypted connections, and replacing the legitimate server certificate with it's own cert generated on the fly. How do we fix this?
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Central Login Repeatedly Returns to Login Page
I keep getting redirected back to the Login page. Process: 1) Enter email address at central.bitdefender.com 2) Enter Password 3) Enter Two-Factor Authentication from email. 4) Return to login page @ central.bitdefender.com I have tried on two different PCs in latest Edge and Chrome. It looks like some others have had…
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No consigo releer comentarios anteriores
Hola, hoy he intentado abrir de nuevo mi segunda Discusión/Pregunta, al ver que tenía dos respuestas de Flexx, creo que es así su nick, y quise entrar por ver si había alguna otra respuesta a mi pregunta, sobre el tema que me ocupaba, y cuando doy a leerlo, me salta un aviso sobre que dicho comentario no puedo acceder....…
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Cómo recuperar en BitDefender Central, un dispositivo borrado accidentalmente
Hola, cómo bien pregunto en el anterior campo, resulta que accidentalmente borré un dispositivo de los que tengo en BitDefender Central, el cual, funciona, se actualiza y demás, pero que borré. Qué pasos he de realizar para que dicho dispositivo vuelva a aparecer en la pestaña Dispositivos? Gracias, un saludo
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BitDefender blocking my mobile bank app
Is there a way to whitelist my mobile bank app? When bitDefender is on my phone, it won't let it connect.
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with bitdefender VPN switched on massive slowdown
with bitdefender VPN switched on massive slowdown Oklaa shows speed of somtimes less than 12mns. when off I have switched it off I have over 350mbs. I'm suffering form very very long file download times
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Bitdefender VPN Upgrade Message Prevents Me From Using My Free VPN Data. Any Help?
I have Bitdefender Total Security and according to the package information I should get 200 MB per day. However I cannot use it because the VPN box constantly changes to an upgrade message as soon as I open it. And there is no way to open the VPN. This is annoying and unethical and makes me want to cancel my Bitdefender…
