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Michigan woman loses thousands in Gift Card-fuelled Tech Support scam
A Fairfax man, Sunyu Qian, has pleaded guilty to orchestrating a series of scams that defrauded victims of over $1 million. Among these fraudulent schemes, Qian used a sophisticated cyber-security gift card scam that tricked unsuspecting victims into purchasing gift cards to “resolve” fabricated subscription issues. Months…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Welcome to Our New Anti-Scam Campaign: Let’s Fight Fraud Together
Online scams pose a bigger threat than ever. In the past few years alone, these attacks have grown in both number and complexity, with official reports indicating billions of dollars are lost annually to cyber crooks. The Better Business Bureau (BBB) reported that victims in the United States lost nearly $10 billion to…
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The first complete security solution for content creators is here
Today, we proudly announce the launch of another Industry First, a complete security solution for content creators and influencers on YouTube, specifically designed to safeguard your digital assets, reputation, and income from sophisticated threats and scams targeting your audience:
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Brand new as of today installation of bitdefender requires updated IE 11
I spent a few hours getting all prereqs and KB articles installed only to get a non-working, non-updating program that shows a screen that tells me that my IE is not up to date. Are you all right? This is 2023, and no one uses IE 11. It is not supported as of 2022. It is not possible to get further updates yet you require…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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Updates Taking a Very Long Time to Complete
In the last couple of days updates to Total Security 2024 are taking a long time. It's been stuck on 0% for several minutes now. Update took about 15 minutes to finish yesterday. There is nothing wrong with my internet connection and prior to two days ago updates were fast.
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Downloaded one product, another got installed!
I downloaded and installed Bitdefender Internet Security but ended up with Bitdefender Premium Security with VPN and a bunch of other junk that I did not want. Uninstalled everything, afraid to try again. Why did Bitdefender install so much stuff that I did not want? Thank you very much, Bitty
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Is this email valid:bitdefender@2checkout.com?
Hi there, Is this the a valid email adress bitdefender@2checkout.com or a scam? Accidentally clicked a link in the email that was strange/faulty? Thanks! :)
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Risk alert does not make sense relating to supposed app install.
I have Bitdefender for Android installed and for the past two days the dashboard has alerted me to an app that has supposedly been installed that represents a risk. However, I have not installed any apps in that period. I run the scan and when it finishes it says it needs to scan again. Once the scans are completed it says…
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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BitDefender prevents me visiting mail.yahoo.gr
Bit Defender reports the followning Suspicious page blocked for your protection https://mail.yahoo.gr/ Your connection to this web page is not safe due to an unmatching security certificate. This means that the certificate was issued for a different web address than the one it is being used for, and you run the risk of…
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Why does Bitdefender say I need to scan a new app when I haven't installed one?
I haven't installed a new app in my phone in now than a month (except the uninstall/reinstall the buggy BD app), and just this week BD says I need to scan a newly installed app at least once a day. Does anyone know what's happening or how to fix it?
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BitDefender Rescue Disk ISO Download
hey guys. 😊 i Want to Download The Last Available Release of BitDefender Rescue Disk! Please give me a Download link! 😉 MY PC IS NOT INFECTED I JUST Love playing around with Rescue Disks. I've played with ESET SysRescue, Kaspersky Rescue Disk and i want to play with BitDefender Rescue disk!
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False positive: dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798
""" Infected file detected 10 minutes ago Feature:AntivirusThe file C:\<redacted>\dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. """ File was downloaded from:…
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"Our systems have detected unusual traffic from your computer"
Bitdefender does not report I am infected why does this happen quite regularly
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Bitdefender Issue – Slowing Down My System?
Hey everyone, I've been using Bitdefender Total Security for about 6 months now, and recently, I've noticed my system has been running slower than usual. I've got a pretty decent setup (i7, 16GB RAM, SSD), so it shouldn't be a hardware issue. It seems like my startup is taking longer, and I sometimes experience random…
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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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Why does Bitdefender open itself multiple times at startup?
Every time I start my iMac, Bitdefender opens itself at least twice putting multiple app icons in my task bar. This morning it opened four times, and I now have four Bitdefender apps open. This is maddening. Does anyone have a solution to fix this? Thanks.
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Unable to Uninstall Bitdefender
I am trying to uninstall Bitdefender, to reset my Settings password. After getting the message "you need Admin permissions", I used the Bitdefender Uninstall/Removal tool, yet it still refuses to delete everything - now it says I not have sufficient access and need to contact Admin. What is up with this, why is it so…
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Does Bitdefender Password Manager auto fill usernames and passwords on Windows Chrome
Just installed Bitdefender total security with password manager. Imported my password info from Kaspersky. The information for various accounts is correct and I've enabled auto Login on some accounts to test the password manager. However, the username/password information is not auto filled even with the auto login feature…
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Any way to deal with frequent sendgrid/twilio warnings which seem to be a scam
I keep getting warning emails about login attempts sent by sendgrid to me. These attempts seem to be generated all over the world. As far as I know I do not have a sendgrid account. the message I get is Are these messages real, from an account that I might have and not know about? Should I be concerned or just delete them…
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can i setup bitdefender vpn on linksys wrt32x router
can i setup bitdefender vpn on linksys wrt32x router ?
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Help - registered email no longer accessible, need to change it
I no longer have access to the email address with which my Bitdefender account is registered. It's been awhile since I logged in, I know all my information but I cannot authenticate. Since my old email has been comprised. A swift resolution would be great about now. I feel ****** with no protection! lol
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Bitdefender Blocking app after download
Hi Bitdefender is blocking one of my apps from installing even after allowing it in the exemption list and clicking i understand take me there anyway.
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How to open PDF after installing Bitdefender
I cannot open any PDF after installing Bitdefender - when I try to open a PDF it just gives me another notification of a pdf download.
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ExplorerPatcher detected as false positive
I have been using ExplorerPatcher (on github, apparently I have to "be around longer" to post a link, despite working in IT for over about 30 years now) on Windows11 for over a year. Bitdefender will no longer allow me to download the Setup file, claiming (incorrectly) that it is infected with a "Generic Trojan". Despite…
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Bitdefender and Outlook not updating - Old issue, what's the fix??
I've only recently moved to Bitdefender and appear to have the VERY OLD issue of Outlook randomly not updating. The Bitdefender Helpdesk have given me the "opportunity" to help them analyse this problem by doing various tests for them but surely they should have a solution by now?? This appears to have been a problem for…
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VBS Agent Trojan, VBS.Heur.Morpheus (and other viruses) on my Win 10 PC - help?
Greetings, I foolishly went through a bunch of 15+ year old cd-rom discs that had lots of family pictures - before throwing them out. Of course, one of them had a virus on it and now it/they are on my win10 PC. I Googled how to get rid of VBS Agent Trojan, then I downloaded the half-dozen programs to attempt to get rid of…
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Recent Locations on Windows App
The iOS app quite nicely shows recent connections that can be easily tapped and used. What in the cousin-inconveniencing **** was the logic behind the decision to deny this feature in the Windows app? Unless I'm just blind and not seeing it, the Windows app requires you to type in a connection and search for it rather than…
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Does Bitdefender block a program that searches for a memory address within another program (Windows
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Connection location when using Automatic
This is a feature/enhancement request. After the VPN connection is established using the Automatic option, please indicate to where BD VPN actually connected. This would be convenient and helpful to the user. Currently, when using Automatic the user has no idea to where they connected.