-
Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
Guarding Your Digital Life: Tune into our Q&A on Digital Identity Protection
📣 Dear Community members, We are excited to announce our latest Q&A session that delves into a topic of utmost importance in today's digital age – Digital Footprint and Identity Protection. As our lives become increasingly intertwined with the virtual world, understanding how to manage and safeguard your digital identity…
-
Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
-
Community Contest - Scuderia Ferrari Prediction Challenge
Dear Bitdefender community members, We are launching a contest that will set your hearts racing. Get ready to unleash your inner strategist and dive into the thrilling world of motorsport predictions. We present to you the "Scuderia Ferrari Prediction Challenge" for the ongoing 2023 racing season! Do you have what it takes…
-
What would you change on Bitdefender.com?
I am one of the (many) marketers responsible for what and how we showcase our solutions on our website - mainly bitdefender.com. We need your help to grasp how we can better serve you( people who install and use our security solutions) in terms of clarity, consistency, and ease of use for our website. I am here to learn…
-
The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
-
How do I stop Bitdefender auto renewal?
How do I stop Bitdefender auto renewal? Log in to your Central account and go to My Subscriptions.Access My Payments.To disable auto-renewal click More Details on each Bitdefender subscription that has this service enabled.Click Manage your subscription renewal options.Choose Stop auto-renewal to proceed with the…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Geen ikoontje
Van Bitdefender Central krijg ik wel een snelkoppeling op mijn bureaublad (windows laptop), maar geen mooi ikoontje zoals VPN en Bitdefender. Hoe krijg ik dat voor elkaar?
-
Virtual Keyboard
Can the size if the Virtual Keyboard be increased? I am 74 years old and all the characters on the Virtual Keyboard are very small (apout 3pt) and it would be great if it could make so we can change the size for people to set if for themselves.
-
Great product but terrible customer service
So many alerts sending me the wrong information with regard to billing and renewal of subscriptions. Eventually manage to speak to someone and unable or unwilling to tell the how much my renewal would cost
-
Will I ever have peace of mind
For years I've felt safe, only torrenting movies, audio and tv shows, mostly from archive.com. I used to think it was just exes and msi's that were the only vector onto your system. Well I've had that sense of safety shattered by buffer overflows. The first thing that did it was pdfs. You can get hacked, as in full control…
-
Netgear Armor Install & Activate Password Manager
With wallet going away, how can I get password manager with my Armor subscription? I see it listed on the https://www.bitdefender.com/netgear/ page as one of the included features. The Netgear community support hasn't been forthcoming,…
-
What is an application.risktool?
I have a program called tdsskiller.exe(a root kit scanner from Kaspersky) that was flagged during an offline scan as “application.risktool.tdsskiller.a” I can’t find info on what that means. I’ve had the program for months and have run multiple offline and online scans without it ever being flagged before. I removed it but…
-
Network scan
Hello. I have a Motorola hyper one android 11 and I am going to run network scan, my question is on when scan is done how will I know wether my network has been compromised. What will the test tell me when completed green for alls good or red for danger. Please excuse my ignorance I just want to know if I am good to go.…
-
Is anyone else having major issues with the new release of SafePay?
Bitdefender did an update a wreak ago and ever since safepay no longer uses the wallet but now uses the Password Manger. In Safepay it does not fill in like the wallet did. Well initially you have to open a window to open and get the password manger to ask for its password. This is true for every new window that opens…
-
Anyone else finding Bitdefender Safepay very non user friendly since latest upgrade to 27.0.20.105
Since the latest upgrade I am unable to utilize certain wesistes correctly. Outlook can no longer log into my profile. tried using this browser for what it was designed for and place a purchase for some theme park tickets securely only to find that the drop down windows for the expiry date would not open. Also to highlight…
-
Virtual keyboard, not activating
The virtual keyboard in safepay is no longer activating when keying in a password. When in safepay, on the upper right hand corner of the screen where the three little dots are located, I click on virtual keyboard, and it still doesn’t activate. I’ve shut down my laptop three times to see if that would make a difference to…
-
Bitdefender IS 27.0.16.86 on Windows 11: high mem usage after a couple of hours
Hi, as you can see from the picture below: Bitdefender has reache about 1GB of memory usage after a couple of hours that my desktop PC is running (Windows 11 22621.2070 with Bitdefender IS 27.0.16.86). I know that memory is used for normal operation as well as for cache mechanism that make Bitdefender absolutely light and…
-
New User - error message sending emails
** Never mind, suddenly started to work. ** I have just purchased and installed Bitdefender Antivirus Plus. I use Microsoft Outlook 365. Right after I installed Bitdefender I tried to send/receive in Outlook. I can receive emails (so far) but I have two emails stuck in the Outbox. One has an attachment and the other does…
-
Bitdefender 27 installed but at full stop after Thunderbird 115 update from 102.
I can see that the Thunderbird 115 update pulled a reference to Bitdefender Toolbar, but it is only a reference and can't be accessed to assure that it is alive. Any ideas?
-
File Shredder does not open
I use File Shredder on a regular basis. Last week it quit working. When I right click on a file and select File Shredder, nothing happens. I have completely uninstalled Bitdefender Total Security and reinstalled the program, but File Shredder still does not work. I have a Dell G15 with a 12th generation Intel Core…
-
Dacian Draco symbol for program
Please bring back Dacian Draco symbol back to user interface and taskbar tab instead of generic B symbol that you are using currently.
-
Windows 11 Explorer freeze
The last few updates of Bitdefender is causing Windows 11 Explorer to freeze How can I fix this? Thankyou
-
Search Advisor and Traffic Light broken
I'm no longer getting the icons on a Google search in my browser that shows if a site is safe. I have both Search Advisor (in Total Security) and Traffic Light (in browser) enabled. This stopped working recently. I'm on Windows desktop computer. Fails on Chrome, Firefox, and Edge. I reported it to Bitdefender Support but…
-
Access issue
i am not able to connect to company vpn server
-
Byta mellan Internet security & Total security
Jag har idag 5 konton med Total security på Windowsmaskiner. När jag nu förnyade upptäckte jag att ett av dessa inte var total security utan Internet security. Om jag här förstått det rätt så är enda skillnaden mellan dem att Total security krävs på andra operativ än Windows. Stämmer det? Bör jag byta så att den Internet…
-
what can i do
It seems to be a daily acurance of my email being alerted to me that its on dark net.
-
vpn upgarde
When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus
-
Merge subscriptions
I have an existing 5 devices 1-year subscription due to expire in November 2023. The subscription is on my yahoo.com email account. I bought a 10devices 1-year license to cover more devices and extend existing devices, but mistaken activated it on my gmail.com email account. Please is it possible to merge the two…
-
sky go
how do i get on to sky go ? its not connecting am i doing anything wrong?
-
ring cameras
Does my VPN stop my ring camers to not connect. If so how can i fix that.
-
Credit card monitoring
Can dark web credit card monitoring come to the digital identity protection service?
-
I got tricked into scam. Please, can you help me
Hello. As I am really bad in understanding any technology/virus-linked-issues I will appreciate any advice which you can give me in this topic. I will try to explain the shortest I can what happened to me. I got tricked few days ago into scam on my laptop. I was browsing my google history as I was trying to get back to…
-
Very slow internet using VPN
I have been testing the BD VPN, and I want to like it.....BUT, I have gig speed. On one wired desktop computer with speeds normally at 950mbps, VPN takes it down to 50-100. My second WIFI desktop normally hits 250mbps, VPN takes it down to single digits. This can not be right? Anyone? Thank you.
-
PrivaZer blocked by Bitdefender while cleaning PC
Hello, here is the PrivaZer Team developing PrivaZer, a well-known PC cleaner. We have users reporting issues with Bitdefender : Bitdefender prevents PrivaZer from cleaning the internet traces and freezes it like this : Users have to kill privazer.exe process as it becomes unresponsive. Can you investigate and fix it?…
-
WTF ?
-
Is it possible to get bitdefender total security running on a computer completely offline?
I just purchased the total security package and downloaded it on my laptop. The other day I was on my desktop and the screen started flickering and then I saw some strange "play, pause, record" application in the middle of the screen so I shut it down and haven't turned it on since. I was going to install and run a scan…
