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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD and @Mike_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and…
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Scam of the Month - Beware of scammers preying on wildfire victims
Wildfires have continued to wreak havoc across Los Angeles County, leaving devastation in their wake. But as fire victims in California rebuild their lives, opportunistic scammers are finding ways to exploit their misfortune. Authorities are sounding the alarm about fire recovery scams that are targeting vulnerable…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Poll: Should Bitdefender Make A Linux Version for Home Users?
As a longtime user of Bitdefender (since 2014), the topic of a Linux version has been floating around on and off for the past decade. However, what makes these requests different this time around is the end of life support for Windows 10. Many users, unhappy with what Microsoft is doing to with Windows 11, are starting to…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender issues
It seems like Bitdefender is causes some connection problems with the internet. I occasionally get this message - Bitdefender Internet Security has been found on this computer and may be blocking access to the internet. Please check Bitdefender Internet Security Settings and make sure Teamviewer is allowed to access the…
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The stupid and corrupt Chinese government
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Can't contact BitDefender - urgent subscription advice needed
I am trying to contact BitDefender urgently but the email function is not working - I enter my query and it just scrolls, then the Capcha times out. Same on different devices. I can't get through to anyone on the phone either, just been on hold for 30 minutes I installed a trial of Password Manager which has now expired…
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Change Request: Option for approved hosts-file
So, as many others I am looking for a way to keep my local changes to my hosts file, while retaining the option for protection via the "Scan host file"-option in the settings-section of "Vulnerability". The "Scan host file"-option is useless as it is today for advanced users, and also misleading in the description, as it…
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Does Bitdefender VPN support Brave?
I've been using Brave for many reasons Right now VPN is set to Miami Florida But when I logged into X - it said I was in the UK, and setting up an account on this forum thought the same thing, UK. Seems like Brave has it's own VPN that overrides Bitdefender? Anyway to make them play nicely together?
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Settings backup/export/import
In order to avoid problems (including the possibility of bricking my machines) when running updates, especially BIOS, I have to uninstal BitDefender and then reinstall it. It would help if there were a way of exporting all the user-set settings so that they can be imported to the reinstalled BitDefender. If there's a way…
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VPN needs to be turned off to access some websites
Hi I have been using VPN and it was ok until about 2 days ago I suddenly couldn't access my usual websites including my yahoo email account. I had to turn off the VPN all the time while I was on these website. Can I know why? It's such a pain. Can I get around of the issue? Thanks.
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Download attachments from emails, click on links without error messages
Hello, I recently downloaded Bitdefender Total Security and have had nothing but problems. I can't download attachments from emails - I do this quite often. Is there a way for them to be scanned and then downloaded? I have a lot of people emailing me with attachments that are safe. A "friends list" of safe contacts isn't…
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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problem importing Keepass database
Tried to import my keepass database but can't as it report's back saying wrong format. Windows 11, Bitdefender premium security plus. Trying out SecurePass. Any advice is welcome.
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Error Code 40
Hello, I have not received any response from tech support regarding this issue. I had installed BitDefender VPN without a problem then I needed to restart my computer (MacOS) and the VPN would not connect afterward. I checked the DNS settings which still has 8.8.8.8 & 8.8.4.4 which I had entered during the initial install…
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As soon I insert USB stick, Bitdefender starts background scan. Can this be prevented?
This is a problem because I cannot remove the USB stick while this drive is being scanned. What to do? Alternative is to shut down the computer, which is not convenient.
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Email Security: Personal Spam Deny list options
We've implemented the GravityZone Email Security recently, and we're still working through some of the settings. We get a lot of notifications about emails ending up in the Global Quarantine, but they're delivering to some users, just not all, and we were fighting to try and find the source. It seems as though some users…
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Help investigating what BitDefender did
I was duped into copy/pasting and running a malicious powershell ****** on my Windows 10 PC using Windows Run. As soon as I did this, Bitdefender had a popup that appeared, which made me realize what I had done. At that point I shut the computer down quickly. Unfortunately I can't remember exactly what the Bitdefender…
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How to recover quarantined files after uninstalling bitdefender
I recently uninstalled bitdefender but forgot to restore some microsoft outlook files which bitdefender had detected as malicious and quarantined I reinstalled it again and checked quarantine but there are no files there, because of this all my emails have been deleted, is there any way to restore the files?
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Move all accounts at once from "Import" folder to "My Vault"
I decided to replace Password Manager with SecurePass. After exporting data from PM and importing it to SP, all the accounts were organised into a folder called Import (with date & time + 4 other characters). Is there a way to collectively move all the contents of the Import folder up a level to My Vault? I really don't…
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Installazione
Hi installato Bit Defender su telefono Android ma mi chiede di disattivare una funzione e il sistema operativo ritiene pericoloso: appare il triangolo rosso. Posso fidarmi a disattivare questa funzione di protezione della privacy?
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Urgent: client.protechts.net and pingsender.exe issue
I’ve encountered an issue and wanted to share it for feedback. and it's urgent. Here’s the situation: Whenever I open LinkedIn from my PC browser, (Bitdefender) displays a notification. This never happened before. Suspicious connection blocked 3 hours ago Feature: Online Threat Prevention firefox.exe attempted to establish…
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How do i fix this?
It's been 30 minutes
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Access denied to VISA transactions on Credit Union app
When using my credit union app I can't access ("access denied") my VISA account when I click on View transactions. Is this related to my Bitdefender VPN?
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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WireGuard with Bitdefender
I am using Bitdefender antivirus and have installed WireGuard to connect to my server in the office from home or while traveling. However, I can’t connect, and I also lose internet access when WireGuard is enabled. How can I resolve this issue?
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B.D. should be able to store password protected file's passwords for scans.
@Alexandru_BD answered to this thread here : https://community.bitdefender.com/en/discussion/102777 The thread was closed before I could reply with a very important suggestion. You stated that malware cannot originate from within password-protected archives and that Bitdefender's real-time protection would detect it as…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Vpn connected but there was no location
i was connected via double-hop , then tried to change it to auto , 1st it showed me Denmark stopped showing the location name.
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Cannot connect Win 11 PC with an Android Windows Phone Link
Cannot connect my ASUS Win 11 PC with a Samsung S22 Android using Windows Phone Link. It works periodically then disconnects and I cannot connect them. Is Bitdefender / VPN the issue?
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New Update Version 5.2.2.4(b)
I have noticed that ever since the new update, every time I boot up my Mac Mini (3.2 GHz 6-Core Intel Core i7 running MacOs Sequoia 15.2), while the Bitdefender VPN app has access at Login in my System Settings, I still have to log into my Bitdefender account to be able to use it. Whay has this changed?
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autorenewal/regular customer
Why your company don't have automatic 50% discount on autorenewal for your regular customers? only by clicking manually on your site? Really don't understand that. I have to every year buying on your site for discount because on auto renewal i have full price, this is very hurtful.
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VPN Auto connection
Why does auto connect requires precise location switch on in location services. It should only need GPS access, it shouldn't need access to Googles precise location of scanning for WiFi and cell towers to determine location. Bitdefender VPN is effectively denying access to public or unsecured WiFi.
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Configuração Padrão (Default Configuration)
A fim de otimizar o processo da empresa da qual faço parte, estamos pensando em cria um documento com as configurações padrões recomendadas para o produto Bitdefender GravityZone, assim que trouxermos um cliente para a solução seguiríamos esse doc para criar as politicas e outras configurações seguindo esse padrão…