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Community Contest - Scuderia Ferrari Prediction Challenge
Dear Bitdefender community members, We are launching a contest that will set your hearts racing. Get ready to unleash your inner strategist and dive into the thrilling world of motorsport predictions. We present to you the "Scuderia Ferrari Prediction Challenge" for the ongoing 2023 racing season! Do you have what it takes…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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How do I stop Bitdefender auto renewal?
How do I stop Bitdefender auto renewal? Log in to your Central account and go to My Subscriptions.Access My Payments.To disable auto-renewal click More Details on each Bitdefender subscription that has this service enabled.Click Manage your subscription renewal options.Choose Stop auto-renewal to proceed with the…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender warning about my website's certificate being expired, but it's not.
My website has valid security certificates when I test it using the online certificate checkers. However, on one on my computers, I use BitDefender and when I browse my site, Bitdefender gives me this warning: "firefox.exe attempted to establish a connection relying on an expired certificate to chi11.stablehost.com. We…
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Task failed! [-6]
I noticed that my 2016 server did not have firewall, etc. installed. When I tried to update the configuration, I got the following message: Failed Task. Reconfigure agent settings(sub-task) has failed on CONNECTSERVER, returning the error message: Task failed! [-6]. Do I need to uninstall and reinstall the agent? Thanks! :)
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Bitdefender prevents Time Machine back up with MacOS Monterey
Hi, I've just installed MacOS Monterey, whilst running Bitdefender Total Security. All seems fine, except the Time Machine back up has stopped working, and Bitdefender reports: "An unauthorized app attempted to access your backups. App: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the…
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Android icon random 1
Every two or three days a 1 appears on my android bitdefender security icon. I open the app and check all the options in the toolbar at the bottom. There are no new messages and when I close the app the 1 remains. I have to restart the phone to remove it. Can anyone explain what is happening please and should I be worried…
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How to install VPN app on Android/iOS by link?
Central allows creation of shareable links to install subscribed apps on mobile devices. The "Protection" app for mobile installs, and is automatically assigned to the Central subscription. ✓ The "VPN" app for mobile installs, but is NOT automatically assigned to the Central subscription: the user is asked for the Central…
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cancel auto renewing
HI. if i delete my account do i stop bitdefender from auto renewing my account and stop it from charging me? cause ive been unable to cancel auto renewal in my panel
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SAFEPAY
I tried to do some banking this morning and i got a pop up that said " The application XXX USB Display is preventing Bitdefender from functioning correctly. Press close XXX USB Display and try again." I need help in trying to solve this.
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How to contact a human about a billing error
Bitfender customer is horrifically bad. I have a simple issue with my physical billing address and not only can I not change that address online anywhere, but I don't see any way to contact customer support. Does anyone know how to get ahold of a human about billing concerns??
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How may I get 2FA for Bitdefender on my phone?
The instructions say to turn on 2FA & then scan the QR code, but there is no QR code.
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Cannot log into Bitdefender on Windows 10
Hey there, About a couple months ago I reset my Windows 10 computer, after which I wished to reinstall Bitdefender Total Security. I downloaded the .exe file through Bitdefender Central, executed the file, everything went correctly, until I was met with the login screen: I could not proceed after entering my e-mail, the…
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How do I set VPN to MANUAL instead of AUTOMATIC on my WINDOWS 10 PC?
I have a TERRIBLE time sometimes purchasing things when VPN is active. I am disallowed the actions I wish to make when I am on a secure site. I have to play a game with VPN, several times going back between the website I'm purchasing from and then going to Bitdefender to turn off VPN when I'm disallowed to do what I want…
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Remote locate
Remote locate. Hello I do not want to use this option right now, but when I click not to activate how do I stop this from activating. Motorola android phone 11
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could someone tell me if that consider as a problem/security issue ?
thanxs
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Exploring the Latest Windows Features: A Discussion Thread
Hello Windows Enthusiasts! As we celebrate my one-year birthday here in the forum, let's kick off a discussion on the exciting developments in the world of Windows! Whether you're a seasoned Windows user, IT professional, or someone just getting started, this thread is open to all. Topic Starters: Windows 11 Adoption: What…
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Ongoing (1 year +) issue with updates to Mac threat information database...
I've subscribed to Bitdefender for my company's Macs for the past couple of years and over the past year or so I have had to delete and re-install your software every few weeks in order to ensure that I continue receiving the daily (or 2x daily) threat info. database updates. Each time I do so, updates work as expected for…
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VPN vs. Smart DNS: Which One’s Better at Protecting Your Privacy?
VPN and Smart DNS proxies are handy if you want to hide your digital identity from various online services. However, their functionality is wildly different, and one of them is considerably more effective than the other at safekeeping your privacy. It’s no secret that VPNs are one of the most efficient ways to anonymize…
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Kids can stop app in the Android settings
Hello, Kids can simply stop parental control app from Android settings. Then app don't work more. Any idea? Thanks
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Como recuperar licenciasde bitdefender enterprise cloud.gravityzone
Se puede sacar reporte de los equipos que tienen licencia Que sucede si el equipo se malogro ejemplo la pantalla como recupero su licencia ya que no puede sincronizar con la nube para desinstalar el agente. si alguien me puede ayudar con esos dos temas, se agradece de antemano
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C:\Program Files (x86)\CentraStage\Gui.exe flagged as suspicious by Bitdefender Gravity Zone
Hi everyone, I am having trouble with Bitdefender Gravity Zone. I am using the Bitdefender Gravity Zone Business Security solution, and I am getting a severity score of around 60 that the file C:\Program Files (x86)\CentraStage\Gui.exe is suspicious or Malware Dectect by the (Endpoint Detection and response) I am not sure…
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BD won't let me install on a Mac without setting up a parental control.
Any way around this? I really don't want to have to set up a parental control/fake parental control. Thank you.
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Password Manager 1.3.0 Loops, Keeps Asking for Login Information
I recently received a Samsung Galaxy S23 Ultra, Model SM-S918U, running Android version 14 and OneUI version 6.0. I already have Bitdefender installed on the phone I installed Bitdefender Password Manager from Google Play. The following results occurred: The icon is placed on my home screen. Tapped on the icon. Told Intall…
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Subscription
Have same issue , got subscription and it's showing 200 mb limit , please lemme know how to fix it
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Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
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Website delisting requests - Bitdefender Total Security
Hello, My name is Loïck and I work for ITsense, in technical support. We have been mandated by our client to check and correct the security concerns for the following sites: https://s-n2-73-53.itsense.xyz https://s-n2-73-53.itsense.xyz/s-n2-73-53-phpmyadmin/…
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Why is my System Scan not running when scheduled?
Quick scan runs fine. This is happening on 2 computers
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No warning of auto renewal
I have to say I feel a bit let down by Bitdefender this year. I received no 7 day warning or confirmation of auto renewal so now discover from my bank statement that have been charged full price of £74.99. I have used Bitdefender Total Security for several years now (quite happily) and always stop auto renewal to benefit…
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[RESOLVED] Disinfection in progress when install / uninstall app
Dear Community I have faced the situation when there is a notification about "Disinfection in progress" whenever I install or uninstall specific application. But I have nothing in notifications folder regarding what the threat is etc. Feels like it is BitDefender falsepositively sends me these messages I would much…
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How to activate my Bitdefender Total security on my android.
Hi there, new to the team (Ex-Kaspersky customer), I tried to activate my subscription on my mobile, using the Total security plan, which should cover Android devices as well, however, it keeps showing as if my android is on trial instead of being a full plan. Could you help me out please?
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Hosts File access
Hi, I'm using Windows 10. I've just started using Bitdefender after using Kaspersky for many years. In the light of the current circumstances I decided to uninstall Kaspersy for obvious reasons. I am a developer and I need to be able to switch my hosts file at the click of a button. I had written a program to do this and…
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Get Error 9 when trying to connect to vpn on pc
I just got Bitdefender Total Security. I have vpn on my laptop and on my Android. Whenever I try to connect to vpn on my pc, I get the Error 9. I've tried the things the article suggests but it still won't connect, yet, the vpn on my phone works fine. Any help? I don't find a Tech Support number, which I would think there…
