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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Identity Theft: What It Is, How It Happens, and How to Protect Yourself
Identity theft is one of those things people often think will only happen to someone else… until it does. It can affect pretty much anyone who uses email, social media, online banking, shopping sites, or even just a smartphone. The good news is that understanding how it works makes it a lot easier to avoid. What is…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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How to get rid of McAfee fake infection pop-ups?
Very basic old Mac user so go easy with me. Got a pop up in the right hand corner annoying bleep every 20 seconds. McAfee critical, then action required. So I downloaded Bitdefender thinking it would detect it and remove it, but it didn't. Done a full scan no threats. How do I stop these notifications driving me mad with…
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IDM Integration (Internet Download Manager)
Hi, I'm trying to figure out which exe is the scanner, do i have the right one? I saw a previous user's post about this and that one said "bdscan.exe" but no such file exists.
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Certificate Issued By "Untrusted Bitdefender CA" Prevents Downloading Emails. Any Help?
When I open outlook I get the message below. I am unable to delete this and resetting my emails accounts has no effect. I can send emails but not receive them. How can I reset this certificate issue. Many thanks in advance for your help.
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¿Por qué me dice que la web tiene cosas inseguras si es una página de una Universidad Pública?
Me aparece este cartel cuando quiero ingresar a la página de la facultad de Medicina pero por estos motivos consulto si realmente es seguro o no hacerlo ya que el sitio me avisa que es inseguro.
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Profiles not activating
The Movie Profile doesn't turn on when watching Netflix on edge and the Game Profile doesn't for some games launched from GOG Galaxy lanucher (I know you can add games to the list but this should not be necessary) . My previous anti-malware worked better where it would enable the game mode when any program was fullscreen…
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Bitdefender Update
I have received a Bitdefender update 27.0.59.334 a couple of days ago, just asking as I do not see any info on the community regarding this update. Can you please verify that it is actually from Bitdefender and what it included. Thanks
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High memory usuage
Hi, My Bitdefender Total security uses over 4gig of RAM straight from a fresh boot. No scans are running and my pc is running optimally. I have the latest Windows 11, all updates and since a month ago this memory usage and CPU are sky high. Please advise any solutions as it is causing my PC to be laggy. I have 32GB RAM,…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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My PC was infected by Trojan.FakeAlert.DKY. Do I get help to eliminate the threat from my PC?
Dear all, One of my laptops got infected, even if it has On Windows Virus & threat protection settings on (it is activated the Real-time protection feature). More, I made a full scan of this laptop (it is a Dell and it has Windows 11 installed) using Microsoft Safety Scanner in Safe Mode and then directly in Windows, but…
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Is this the normal behavior for updates : Installer from RAR Windows Temp
The update scares me every time. A 'missing in the path' install is making connections from a RAR Temp folder. It is in Windows Temp, but there should be a better and secure way of doing things. I'm not even sure how the files are checked, with cert pinning or hashes or what, but my guess would be that it won't be…
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Firewall Rules automated clean-up of non-existent / obsolete rules
Firewall Rules quality of life / usability improvement. Addition to Firewall rules : mechanism for automated cleaning of obsolete rules. Currently available options are : 'Add rule' and 'Reset rules'. Either 'Reset rules' may be extended with sub-option for 'Reset to defaults' and 'Clean up obsolete' or a new link for…
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Cloudflare DNS along with Bitdefender VPN ?
Hello, I already know that the VPN has its own DNS address, however I would like to clarify whether activating Cloudflare in browsers, on Windows, or on the router especially - for the cases where the VPN is not running - will cause conflicts in smooth operation and possibly DNS leaks. Thanks.
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Display of the VPN status on the desktop
There are times when we’re browsing the web on our computer, entering information or opening websites, we do not realize the current status of the VPN (whether it is connected or not), because the only indication of this is hidden in the notification area (tray). As a result, our data and IP address are exposed without us…
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Bitdefender / Anti-Tracker extension stopping some websites from working properly?
I have a subscription to the UK Ordnance Survey mapping paid-for website. This is an excellent site which allows users to access any part of Great Britain (but not Northern Ireland) at 1:25000 or 1:50000 scale for about £25/year. The maps are first-rate, as many will know. On my Windows 10 pc and Windows 11 lap top I now…
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Securepass app-level autofill
Does Securepass properly implement app-level autofill on Android? Because on my experience, it doesn't. For example, try using it with logging onto Telegram.
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Why does 2FA only sends codes by email?
I recently logged in to BD with a different browser and it sent a code via my email. That is fine but why does BD not use a mobile phone text message as an option?
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SecurePass and Credit cards autofill
Hello, I upgraded from Bitdefender password manager to the new Securepass. It seems to be working well, autofilling my passwords, but it does not offer me an autofill for the credit cards i loaded into the Securepass system. They don't even show up in the securepass menu if i click the extension icon (in Firefox). How do I…
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PassKey Support in Password Manager & SecurePass
Hello Bitdefender Community, I'm a long-time user of Bitdefender's security products and I'm currently evaluating the possibility of consolidating my subscriptions by fully adopting the Bitdefender Password Manager (SecurePass). I've been very happy with its features so far, but I've noticed what seems to be a lack of…
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Glasswire Install Process Detects Malware?
Hi everyone, I just tried to install the latest build of Glasswire, and it detected malware. I want to upload it to the labs for analysis, but the file is above the size limit. If I scan the installer, nothing is detected, but if I run it, it detects the malware. Is there any way to send to Bitdender? I am running Total…
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Activation code doesn't offer to extend subsctiption
I have a current subscription to "Bitdefender Total Security - 5 Devices" that will expire soon. I purchased a new activation code from Amazon, but when I enter it on the My Subscriptions page and click Activate, the only option is to "Add a new subscription". The activation code I purchased is for the identical product,…
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Bitdefender Randomly Blocking Safe Applications After Recent Update
After the last Bitdefender update I noticed that some trusted applications on my PC are being blocked or quarantined even though they were working fine before. A few programs fail to start and sometimes Bitdefender shows suspicious behavior warnings without clear details. I already tried adding exclusions but the issue…
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Split Tunneling Backup
Is there anyway to back up your split tunneling list rather than having to readding them again just in case if you have reinstall everything back to your laptop after 4 repairs?
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How can I decline charge for VPN that I did not request, and avoid renewal next year
I am happy with BD Antivirus, but never use VPN. I did not ask to add VPN to my account and I would like to request a refund, declining the VPN options. Could not find an email address or any other way to obtain that. Please help. Thanks!
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How to turn off Bitdefender Email Protection?
There does not appear to be a way to turn off email protection. Since Email Protection was activated I can no longer download my email from gmail into outlook or thunderbird. I also cannot sign into my account. It says there is another device signed into my account and I have to wait 6 hours before trying to sign in again.…
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How do I recover my master/recovery key?
How do I recover my master/recovery key as it seems the one I saved from last year just isn't working...There is no apparent email address to use and the UK phone number listed on the web doesn't work anymore. The one for USA is for enterprise accounts; mine is of course consumer.
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Game mod's auto profile is malfunctioning
Bitdefender's Game Mode fails to trigger automatically despite the auto-profile configuration being fully enabled. The software is currently failing to detect Steam games manually / automatically, which are installed in the default directory of the system drive.
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Website trackers being blocked by Bitdefender. How to fix?
How to remove protection in private window?
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I can't access "Manage exceptions" to create a whitelist. Security features in Bitdefender are grayed out.
Protection, Online Threat Prevention, settings, Exceptions, Manage exceptions doesn't respond to clicks. Link is not active.
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Bitdefender version update during scan
Hi devs, I was running a custom scan when bitdefender total security updated to the latest version 27.0.59.334, this stopped the scanning and after the update was complete there was no "scan stopped" message in the notifications tab. Does this mean the scan is still active in bitdefender's tasks in the background? Or is it…
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Finland removed from the Bitdefender VPN server list? [Negative, it's back]
Is there any reason for why Finland suddenly is excluded from Bitdefender's VPN aleternatives? I use Bitdefender VPN for security reasons when visting my bank's website, but since yesterday Finland is removed from Bitdefender VPN's list over countries. Every other European country, even the tinyest, are on the list, but…