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offline weekly update problem
i today get weeklyx86.exe from this link https://download.bitdefender.com/updates/cl_2022/x86/weekly.exe but afte install udpate i checked in plugins folder file update.txt : Update time: Fri Jun 13 16:37:48 2025 Signature number: 10444448 Update time GMT: 1749821868 Version: 7.99013 now time is 6 july but i get update 13…
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Disable "update completed successfully" notification
I get this notification on my Mac desktop multiple times a day. I would prefer not to see this type of notification which is purely informational. I only want to see notifications when something requires my attention (eg. Warnings and Critical notifications). I have opened the Notifications page in Bitdefender but I see no…
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How often does Bitdefender update their security content?
I know that endpoints scan hourly for updates of security content, but how often does Bitdefender push out security content updates? I'm working for a company that wants information like this, and I haven't found anything in the documentation yet. If anyone knows the answer and/or can point me where I can find this…
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Bitdefender (v27.0.49.250) not updating automatically on standard user account
Hello, I'm using Bitdefender version 27.0.49.250 on Windows 11, and I'm seriously concerned about the fact that updates never happen automatically when logged in as a standard user (non-admin). Yes, the updatesrv.exe service is running under the LocalSystem account, and yes, automatic updates are enabled in the settings.…
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Antivirus plus Build 27.0.49.249 issues after update
Hey After i updated my anti-virus yesterday, it now detects all websites as scams and malicious, including Bitdefender's website. It slows down the load of the webpage, and I tried to talk to Bitdefender support, but after a while, they decided that it was NordVPN's fault, though it was not the one being updated. Even…
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Why will 1 Critical Windows Update never go away
This stupid update keeps saying Bitdefender has resolved the issue, then it reappears over and over. It’s enough to make me want to uninstall Bitdefender because I never have this issue with any other antivirus, and I’ve used them all.
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Release notes for 7.20.51.200061 and required reboot on MacOS
This morning, March 12th, our MacOS users received a notification from BitDefender asking them to reboot their machines, something that had never been noticed before. Looking at the version of BEST for MacOS, I noticed that it was version 7.20.51.200061, which is not yet documented in the release notes page. Is this reboot…
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Does Safepay session get killed by Bitdefender update?
Hello, all. Just now I'd launched Safepay, loaded a finance-related website in one tab, successfully logged in to my account, navigated through a couple of links …and then the Safepay session suddenly died — Safepay was shut down. Everything else on the laptop continued to function normally, AFAIK. Shortly after being…
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Is Bitdefender spying us silently?
Hi all, I noticed that Product reports option is automatically turned on after each update (see screenshot). On 6th Nov 2024 I created a ticket (#1009682346) but I received just "general answer" that I can turn it of manually. Really? After each update? Not acceptable for me. What do you think? Thanks for all answers!
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Can Silent Update Notifications be disabled?
I have silent update enabled, which says it updates in the background. However, I get a notification when the update starts and another when it ends. These notifications take window focus, it does not seem particularly silent. I can't see any settings to do with these notifications, is there any other way to stop this?
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Is there an updated version of Safepay?
My bank complains that my browser is too old to support their security measures.
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New scan technologies
Hi, The new changelog says the following: Integrated new scan technologies What exactly does that mean? Something completely new or just an update to the current one? Greetings
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Bitdefender behavior during update
Hello, Bitdefender recently carried out a version update. It was uninstalled and reinstalled without any information. I was surprised that the Bitdefender icon in the tray had disappeared. Is this normal behavior? Does that mean that I am not protected for the moment during the update? Why am I not asked to restart in…
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Laggy GUI after todays update (20/09/24)
New bitdefender user here. After the client update this morning, the BitDefender GUI is extremely laggy. It takes about 30 seconds to respond to a click. Win11 23H2 22631.4169 Bitdefender AV Free Build: 27.0.41.201 Threat Database: 12411763 7.97533
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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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Bitdefender Updates Now Working in China, But Login Issues Persist
Recently, I discovered that Bitdefender can now be installed online without the need for my router to use a VPN. However, I encountered a frustrating problem when trying to log in to my Bitdefender account. I received the following error message: "Unable to connect to the server. Sorry we are unable to connect to the…
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On-premises Gravity Zone Console says, "Your console is out of date." but it's on latest version.
I am running on-premises Bitdefender gravity zone VM on Hyper-V host. Recently I got notification that upgrade is available so I logged in and upgraded it to version (latest by what I can see) 6.37.1-1, But when I look at the update page, I see it showing. "Your console is out of date." tried rebooting VM, using different…
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Bitdefender mobile security manual scanner graphics glitch
I have and android tv box the HK1RBOX running android 12, I have bitdefender mobile security version 3.3.232.2401 installed on it. Since a few weeks now I have experienced a graphics glitch when using the manual scanner. When first booting my android box and then running a scan with bitdefender the scanner animation show…
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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Task failed! [-6]
I noticed that my 2016 server did not have firewall, etc. installed. When I tried to update the configuration, I got the following message: Failed Task. Reconfigure agent settings(sub-task) has failed on CONNECTSERVER, returning the error message: Task failed! [-6]. Do I need to uninstall and reinstall the agent? Thanks! :)
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How would you go about resolving this conflict ? (see image)
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Created New Install of Windows and Install of Bitdefender
I updated Bitdefender so I can have the most updated version. Bitdefender was open when the update was almost finished updating then it gave me a prompt that said it needed to close or maybe their was an error not sure. Then Bitdefender asked to restart so that it could update itself. My question, is this normal, never had…
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BitDefender restart org computers
hey everyone we are using bitdefender in our org for the last year and so far it is pretty good but since today bitdefender ask all the computers ( around 400 ) to restart them self for maintenance " BitDefender Endpoint secuirty tools will be reboot your system in 600 seconds for maintenance operations " its the first…
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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Unable to update the Bitdefender application
Whenever I update my Bitdefender(AV plus) it gets Stuck on 80% I have tried uninstall-fresh install like 3 times now, tried clearing temp cache , log in log out account , can someone assist me on this?
