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No Mac Updates in around 48 hours
Running Bitdefender for Mac version 9.3.1.12. When I open the UI and check the notifications, typically will see "Update completed successfully" at least once a day, sometimes multiple times per day. But the last update was near 48 hours ago. When I go to the actions menu and select "Update threat information database" it…
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Unable to update the Bitdefender application
Whenever I update my Bitdefender(AV plus) it gets Stuck on 80% I have tried uninstall-fresh install like 3 times now, tried clearing temp cache , log in log out account , can someone assist me on this?
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Bitdefender Firewall no longer working after update to 27.0.16.87
My bitdefender total security updated to version 27.0.16.87 without problem this morning then a few hours later it updated again to the same version and now the firewall no longer works. I have already uninstalled using the bitdefender uninstaller tool and reinstalled, it installed normally but then after a reboot it again…
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Bitdefender Total Security not updating after subscription renewal
Since renewing annual subscription to Bitdefender Total Security (Build 27.0.14.78) the program has stopped updating. When selecting a manual update it just runs without any results. Any ideas what the cause might be and how to fix it?
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vulnerability does not clear after installing updates.
I ran vulnerability scan, and it showed that I had an update to install. I installed the update, and it said that the update was installed. However, when I went back to the vulnerability scan it said that I needed to install an update, but it is the same update as indicated before. what do I do in this situation. I looked…
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Bitdefender GravityZone - signature file updates failing
We have a workstation that is behind a firewall that is locked down such that we need to whitelist anything that needs access. We have whitelisted .bitdefender.com/* and still attempting to update signature files fail. What I need to know is where the antimalware, network attack defence, and security content update attempt…
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How to update outdated Digital Identity Protection DIP info in settings?
Hi everyone! Hope you're safe and well. How do I update incorrect details on the DIP? I've just recently upgraded my Bitdefender product and DIP is included. However, I do not see anyway where I can update info, other than email and credit card details (figures!) 😀 I do not recall being asked about digital footprint / web…
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Bitdefender Home solutions - version 27.0.1.13.
When they release the new version of the Bitdefender engine, that is, version 27?, well, version 26 takes a long time and I feel that it needs an update.
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Windows 11 not updating after installing Bitdefender.
I am unable to update windows neither from bitdefender app or windows update section. What should i do to update it ?
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When I Run The Update Task, It Takes Forever With 0%. Any Help?
When I run the update task, it takes forever with 0%. I tried to uninstall the internet security and install again, but the same thing.
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Some GravityZone Endpoints do not update automatically / fail to update
Hello all, We have an issue with some of our endpoints that don't update automatically. The vast majority of the endpoints update regularly, but some have to be pushed manually and even with that, some keep failing to do product and security content updates. Some of the problematic computers are on Windows 10 and some on…
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Critical windows update didn't start
I tried to install a 'critical windows update' that bitdefender found after a vulnerability scan, but nothing happened. I waited 1 hour. I have now clicked 'stop'. It seemed to be an update related to microsoft defender antivirus. Did I do anything wrong by stopping it? I didn't get a warning to not stop it. I tried to…
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BD Program Does Not Update When CyberGhost VPN Service Is Enabled. Any Help?
When CyberGhost VPN is enabled, your antivirus does not want to be updated. CyberGhost uses the wireguard protocol. Thanks.
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Can't Update Bitdefender Antivirus Free Through Auto Update. Any Suggestions?
I can't update bitdefender through auto update, i've reinstall windows, changed DNS, even do the troubleshoot on the bitdefender website, i've tried ping the server that i've found on enterprise troubleshoot website(https://update-cloud.2d585.cdn.bitdefender.net/,which i got could not find host) and…
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Announce Next Update Of Bitdefender Endpoint Security Tools?
Dear, Could you please let me know if Bitdefender has any official places that announce upcoming updates in advance? Thanks.
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BD Antivirus For Mac: Threat Information Database Hasn't Been Updated For 4 Days. Any Ideas Why?
Normally, updates occur at least once daily, more typically two or three times. Very occasionally, a day is skipped. However, the last update occurred Dec. 7. What is wrong? And what do I do to fix it? My version of Bitdefender is 9.2.0.12.
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Error Code -1002 During Bitdefender Update. Any Help?
Just checked my notifications, and it appears that updates have been failing since Nov. 25th. When I try to, it says update error and that I need to check my internet. I checked, and my internet is fine. PLEASE HELP! My windows defender says to update it. I have tried using a mobile hotspot and a separate wifi connection.
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Bitdefender Update Error Code: -1004
Hi guys. Im trying to update Bitdefender but I get this error. Update encountered an error (error code: -1004). Bitdefender could not connect to proxy or update server configured. Please check your internet connection and try again. https://www.bitdefender.com/consumer/support/answer/16629/ I have tried these ways but…
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Massive bug with new security update, causes File Explorer to crash
After this morning's security update patch (plugging that shadow volume exploit), the updated system now is very unstable. With the aforementioned file explorer crashes; see log excerpts at end, and more serious then that, Volume Shadow Copy Service is no longer a thing. Fix this! Faulting application name: Explorer.EXE,…
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Update Failing
Hi, I just looked at my dashboard recommendations to realize there was an update. I clicked install and after being stuck on 80% for a while, I got an error message (screenshot below). I'm currently retrying but I am stuck at 80% again. Does anyone know a fix? Also, I no longer see the update banner in the dashboard but…
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A bunch of update error notifications + How do I delete Bitdefender VPN?
Hello, I just made a post a couple of hours ago about updates error whenever I try to update. For some reason I can't reply to it so I'm going to explain here: I reinstalled BD and now windows defender says it's out of date and I get an "update encountered an error" with a -1008 error code notification every few minutes.…
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How to Stop BitDefender Update minimizing my Zwift session
Hi All, I have had two instances now last one yesterday, where BD want to do and update and reboot. During my Zwift race, BD minimizes Zwift window and I can see or race so annoying. I have looked at setting but havent found anything to stop this happening any suggestions? Kind Regards
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Newly installed and updated Bitdefender is out of date
Hi, Should I be worried about a newly installed version of bit defender (Build 26.0.25.86) updated 15 minutes ago (immediately after installing and doing the first scan, I'm guessing) is recognized as out of date by windows? Is support for this product current (I see posts about this issue from many years ago) and are…
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Why do I have to update Windows manually?
Why doesn't Bitdefender Total Security update Windows 10 when it checks for updates? I thought it was supposed to check for Windows updates. Lately, every time I update Bitdefender I then check for Windows updates in Windows Settings & there's an update waiting to download.
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My BitDefender Wallet is no longer accepting the master password. Anyone else with this issue?
Help! As of this week my master password is no longer working to open my wallet on the app or chrome browser. I have checked and rechecked my password to make sure it is correct and no typos to no avail. Is there anyone else having this issue and is there a solution?
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Windows Security (W10) keeps asking me to update Bitdefender but its up to date
Windows Security is asking me to update Bitdefender.. My dashboard's Autopilot in BTS suggest updating Bitdefender and when clicking "Update now" an updating process goes on, showing me my product update is complete and up to date. Immediately after finishing the update, autopilot triggers a new update recommendation and…
