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Bitdefender Safepay white icon
Hello, I would like to point out that when Safepay is open, its icon in the taskbar is white. I also note that this does not affect the proper functioning of SafePay. Regards,
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Is SafePay compatible with other VPNs?
I have NordVPN running. When I open SafePay, the connection icon only shows the WiFi network I am connected to and stops indicating the VPN. I saw a discussion from over a year ago that SafePay can sometimes disconnect non-Bitdefender VPNs, so I am nervous that my secure connection is being interrupted. Connecting the free…
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Safepay Cloudflare captcha loop
Hello, I have just run into a brick wall trying to use Safepay on a site protected by Cloudflare. I end up in what looks like an infinite loop on a captcha. The message is : ***<protected site name>Verify you are human by completing the action below : *** With the usual tick box underneath. If I tick it, then after a few…
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Bank not recognizing my laptop when I'm in Safepay
For at least a couple of years I've had to receive a text from my bank with a code so that I could access my account. Because other financial institutions were allowing me in without a code, I figured it was just this one bank that had the problem. Recently, however, I had to wipe my laptop hard drive and reload…
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Does Safepay session get killed by Bitdefender update?
Hello, all. Just now I'd launched Safepay, loaded a finance-related website in one tab, successfully logged in to my account, navigated through a couple of links …and then the Safepay session suddenly died — Safepay was shut down. Everything else on the laptop continued to function normally, AFAIK. Shortly after being…
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Safepay problem
Hello. I have problem with log in to one of my bank accounts using Safepay. Problem occured cirka two month ago - before I used it several years without any problem. In the attachment you can read what page show up on the end of the log in process. After contact with bank technical service they answer me that problem is…
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Login failure on Discover card website
When trying to logon to Discover Card website site returns a message telling user to "unable to complete try again later".when using SAFEPAY to login. However, if using the bowser Chrome, login works fine. Is there an issue with Safepay or an issue with Safepay handling that website?
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Inconsistency logging in to Workday in Safepay because of need to launch external app (Okta)
I usually sign in to myworkday.com in an ordinary web browser. Login uses MFA, specifically username, password and one further authentication. The latter can be a one-time code, but in my case my laptop has been set up with an Okta "app" that is launched by the browser, and in turn authenticates the login merely by the…
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Safepay disapears suddenly from the screen
Hello For over a year now, Safepay suddenly disappears from the screen when I use it. This happens about every 15 seconds without any user interaction. (The application loses focus and disappears into the background). I have uninstalled and reinstalled Bitdefener Total Security on my Win11, but it happens again. What can I…
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Safepay use for pay app
Safepay starts with a browser for safe payments. But i have a special app on my pc and I would feel much safer if I could use this app in the Safepay environment. Is it possible in Safepay to use apps for payment instead of a browser?
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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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Safepay Bookmarks: Sort By Name Or Drag And Drop Them Into Their Preferred Sequence
Hello, As I add bookmarks to Safepay, they are displayed in the sequence that they are added, so last-added bookmark appears last in the list. After a while, with more bookmarks added, it becomes difficult to locate a bookmark Could the developers offer a sort option to sort by name? I could then rename each bookmark with…
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Is there a more expeditious way to enable autofill in SecurePass?
Bitdefender SecurePass and Safepay analysis I imported my data from Bitdefender Password Manager into SecurePass , installed SecurePass on all of my devices (MacOS, iOS, iPadOS, and Windows 11), and removed the Bitdefender Password Manager from my devices. I was successful in signing in to my bank account website via the…
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Printing in Safepay - PDF printing now available
I am very annoyed that I can't print to a PDF file and I can't change printers when I want to print. This restriction is making me think that I've chosen the wrong product. If this is not "fixed" when my renewal comes around, I will go elsewhere for my online security.
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Safepay - switch back to default desktop after a few seconds
When launching bitdefender, it switches back to the default desktop after a few seconds repeatedly. It does not crash but still runs in the background. I guess some other process takes back control. I did not identify anything suspicious in the task manager. However, I do not really have an idea what to look for. Any idea…
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Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
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How can I update Safepay? My bank rejects it because it is obsolete....
How can I update Safepay? My bank rejects the Browser because it is obsolete.... 😕
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Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
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How can I activate/authorize GEOLOCATION on SAFEPAY?
Good evening, I had been trying to use a portal which needs GEOLOCATION, for security, I'm trying to open it on SAFEPAY but I can't find any option about how can I allow GEOLOCATION on SAFEPAY.
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Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
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SafePay is causing some conflicts with payment websites
When I try to log into State Farm for example, Safe Pay automatically causes issue logging in. It causes State Farm to immediately log me out. I know it's Safe Pay causing the issue because when I went into the privacy settings to disable it automatically opening on whitelisted sites the site would work fine after.
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Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
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SafePay doesnt support Virtual Printing !!
It's a very difficult situation. I often need to print the PDF of any transaction i made. If i cant even print in SafePay, then it's a serious matter of concern. Fortunately, i have a physical printer and i can workaround with this "peculiar" situation but what about those who don't own a printer. Isn't SafePay completely…
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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Open Bitdefender Safepay in its own screen or window.
Just switched from Kaspersky to Bitdefender. I have a desktop with 2 screens and when I do my banking I have in one screen a browser opened with my online banking and in the other any billing sites, PDFs or any other information that I want available at the moment. When using Safepay, I can only see the one online banking…
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
