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Printing in Safepay
I am very annoyed that I can't print to a PDF file and I can't change printers when I want to print. This restriction is making me think that I've chosen the wrong product. If this is not "fixed" when my renewal comes around, I will go elsewhere for my online security.
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Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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Coordination of Bitdefender Password Manager with Safepay and Wallet.
I have been using and continue to use Bitdefender Safepay and Wallet for access to accounts on the Internet. I log into and access Wallet from within the Safepay window. I notice that the title bar in the Wallet now reads Password Manager. I would like to know how Password Manager is intended to work with Safepay and…
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Is There Any Way To Have Unswapped Access To A Calculator Using Safepay?
Is There Any Way To Have Unswapped Access To A Calculator Using Safepay, Because Safepay Is Unuseable For Me Without Shared Access To Online Calculator? Thanks.
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Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
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Problem With Safepay Screen Resolution. Any Help?
I purchased BitDefender to allow me to use the safepay protected browser for banking, but when I go to my banking website, the login and banking setup screens do not fully display on my screen. The webpage appears cropped so that I cannot access all the needed buttons on the bank website to do my banking. As such, I cannot…
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Safepay: Virtual Keyboard Keeps Popping Up. Any Help?
When I use Safepay I do NOT want the virtual keyboard to pop up however it constantly does when ever I need to enter a password. I went into setting within Safepay and turned it off but it doesn't seem to register and it still keeps popping up.
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Safepay Bookmarks: Sort By Name Or Drag And Drop Them Into Their Preferred Sequence
Hello, As I add bookmarks to Safepay, they are displayed in the sequence that they are added, so last-added bookmark appears last in the list. After a while, with more bookmarks added, it becomes difficult to locate a bookmark Could the developers offer a sort option to sort by name? I could then rename each bookmark with…
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Safepay Error Message. What To Do?
When I visit a financial site, I get the following message: The navigation to *** failed. Error ERR_NETWORK_CHANGED(21): The network changed. I do not have any other third party anti-virus apps installed. I am on Windows 11 desktop, 64 bit and using BitDefender Total Security. I tried online chat, but they were unable to…
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Safepay setup
Safepay is not appearing on the site it ought to, banking etc. I'm on a new Windows PC; Safepay has works and continues to work properly on all of my devices. How do I invoke Safepay to "open" and then always open when I go to a financial site? Thank you in advance for your response.
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Is There A Way To Disable Safepay In Parental Control?
So I use Bitdefender for all my family devices. Including kids. I use a parental control app to limit children's access to the internet and social media. However, they discovered Safepay! Is there a way to disable it or lock it with a password. I ve been using Bitdefender for 2 years and it ve been great. I really do not…
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Website Rendering In Bitdefender's Safepay
Just wondering whether BitDefender has a position on how 'accurately' or 'completely' the SafePay browser/client/application should render webpages. I tried using it filling in the online form at https://secure.amp.com.au/ddc/public/ui/term-deposit/ , but some of the graphical elements just looked like little squares. I…
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On exiting Safepay computer locks up with a white screen.
Dell XPS8940 running Windows 11 Home. On exiting Safepay the computer freezes with a white screen. I have to do a hard shut down and restart with the physical power button. Is there any way around this problem? Thanks.
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Can't Load Bank Website In Safepay
My bank is not loading on safe pay and I keep getting a webpage error...I have no idea why and it's frustrating... This is what I am seeing...The webpage has quit unexpectedly. The problem may have been caused by an exception, or another exceptional condition such as blocking scripts or requests generated by the webpage.…
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Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
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Cannot configure Wallet and/or Safepay
New to Bitdefender - previous Kaspersky user... ....never had any issues using their Safe Money for online banking and credit card purposes - once I'd first entered the various login details and passwords at sites, everything was saved automatically and logging in subsequently was always a simple couple of clicks...…
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Why my bank's domain is untrusted in Safepay?
When I enter any bank, the safepay shows a red lock and a message that the domain is not verified by trusted authority. When I enter the same domain on another computer, everything's great and a green lock is presented. It used to work the same on this machine as well, but it doesn't anymore. Any idea what can caused this…
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Banking Notification in Bitdefender Antivirus Free - Is there any way to switch it off?
I have been trying to prevent this specific pop-up ad from reappearing in Bitdefender Antivirus Free. I am using a fresh reinstallation on Windows 10. It occurs whenever you access a banking website and it seems to be analogous to the notification prompting to user to use SafePay in the full versions of Bitdefender. From…
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Safe Pay and Last Pass
Hey Community. I am brand new with BitDefender. I have been a LastPass user for over 10 years. I have over 300 passwords managed by LP and have been extremely happy with how it works for me. I am interested in Safe Pay for my banking activities--but if I can't integrate LP, it is of no use to me. Is integration with LP…
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Safepay opens automatically without authorisation
When I go to a website with a banking link, Safepay automatically opens - yes, fully opens - without asking permission. On Safepay settings, I have switched off "Safepay notifications". This has been a longstanding problem not cured by rebooting. The only thing that I can think to try is to uninstall and re-install…
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Safepay won't open Amex online banking
Over the last 3 weeks I haven't been able to open the Amex online banking site in Safepay. I get a message " We can't access your account". It was working fine prior to that and still opens in Firefox. Anyone else have this issue?
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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Safepay is pretty useless
I've only had Bitdefender Internet Security for Windows 10 for a few weeks but I've already given up on Safepay. I've let it attempt to handle a couple of banking sites but on both occasions the sites were unusable in Safepay. In the past I've used F-Secure safe banking and it just monitored my browser and blocked any…
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Safepay Keyboard is not working properly.
I seem to be having issues with the Safepay Virtual keyboard. It pops up just fine and I can read it, but when I click on any letter to input a password, the password field remains blank. I have Bitdefender Total Security 2017, am running a Windows 8.1 OS, and use Firefox as my web browser. Any tips would be greatly…
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Concerns regarding the effectiveness and safety of Bitdefender Safepay
So I'm writing this post since I recently created an account for online-banking. "Neat", I thought, having Bitdefender Safepay pop up, asking me to open the banking site on there. I was a little confused as to how much protection it would actually provide against someone watching/capturing your screen, so I did exactly…
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What does Safepay actually do?
Hello, I’m wondering if Safepay is really needed when accessing sensitive sites or is it just a marketing gimmick. Does someone how how it works exactly and what additional protection it gives me (if any at all)? Thanks =]