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Safepay problem
Hello. I have problem with log in to one of my bank accounts using Safepay. Problem occured cirka two month ago - before I used it several years without any problem. In the attachment you can read what page show up on the end of the log in process. After contact with bank technical service they answer me that problem is…
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How to get Safepay to work when on Fidelity.com
This is a fairly recent problem, within the last month or two. When using Safepay on Fidelity.com I can still do things like review account positions and buy into my money market, but I can no longer access Security Settings, Monthly Statements, RMD distributions. Fidelity gives me messages such as 'that information is not…
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Is there a more expeditious way to enable autofill in SecurePass?
Bitdefender SecurePass and Safepay analysis I imported my data from Bitdefender Password Manager into SecurePass , installed SecurePass on all of my devices (MacOS, iOS, iPadOS, and Windows 11), and removed the Bitdefender Password Manager from my devices. I was successful in signing in to my bank account website via the…
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Printing in Safepay - PDF printing now available
I am very annoyed that I can't print to a PDF file and I can't change printers when I want to print. This restriction is making me think that I've chosen the wrong product. If this is not "fixed" when my renewal comes around, I will go elsewhere for my online security.
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Safepay - switch back to default desktop after a few seconds
When launching bitdefender, it switches back to the default desktop after a few seconds repeatedly. It does not crash but still runs in the background. I guess some other process takes back control. I did not identify anything suspicious in the task manager. However, I do not really have an idea what to look for. Any idea…
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Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
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How can I update Safepay? My bank rejects it because it is obsolete....
How can I update Safepay? My bank rejects the Browser because it is obsolete.... 😕
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Online Calculator needed INSIDE of SafePay
Face it - when you are dealing with Finances, which is what SafePay is mostly about, a Calculator is indispensable, right? So, when you are in the site on Safepay and you need to add some figures up, you are forced to swap out repeatedly to enter each amount correctly into your calculator. This forces you to either enter…
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Safepay Bookmarks: Sort By Name Or Drag And Drop Them Into Their Preferred Sequence
Hello, As I add bookmarks to Safepay, they are displayed in the sequence that they are added, so last-added bookmark appears last in the list. After a while, with more bookmarks added, it becomes difficult to locate a bookmark Could the developers offer a sort option to sort by name? I could then rename each bookmark with…
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How can I activate/authorize GEOLOCATION on SAFEPAY?
Good evening, I had been trying to use a portal which needs GEOLOCATION, for security, I'm trying to open it on SAFEPAY but I can't find any option about how can I allow GEOLOCATION on SAFEPAY.
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Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
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SafePay is causing some conflicts with payment websites
When I try to log into State Farm for example, Safe Pay automatically causes issue logging in. It causes State Farm to immediately log me out. I know it's Safe Pay causing the issue because when I went into the privacy settings to disable it automatically opening on whitelisted sites the site would work fine after.
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Is it possible to download a PDF file from Safepay?
Hello, When I installed Bitdefender onto my Microsoft Windows 11 PC it created a folder labelled 'Bitdefender Safepay' inside my PCs 'downloads' folder. I have tried to download a PDF file (financial statement) from Safepay into the downloads folder using the download button located on the PDF viewer in Safepay but each…
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SafePay doesnt support Virtual Printing !!
It's a very difficult situation. I often need to print the PDF of any transaction i made. If i cant even print in SafePay, then it's a serious matter of concern. Fortunately, i have a physical printer and i can workaround with this "peculiar" situation but what about those who don't own a printer. Isn't SafePay completely…
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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Open Bitdefender Safepay in its own screen or window.
Just switched from Kaspersky to Bitdefender. I have a desktop with 2 screens and when I do my banking I have in one screen a browser opened with my online banking and in the other any billing sites, PDFs or any other information that I want available at the moment. When using Safepay, I can only see the one online banking…
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
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Bug: Safepay - automatic opening when hovering over bookmarks in bookmark bar
Hi there, Since a longer time I'm facing an issue where Safepay automatically opens out of nowhere. After some testing I found out that this behaviour is driven by having a concrete website configured as to spawn Safepay when it is opened in the browser. This is intentional behaviour, but hovering over the browser…
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How to uninstall Bitdefender SafePay
Hi, I realy hate when my paid applications decide to install to silently install unwanted bloatware, so is there an option to remove it? I tried looking in Programs and features as well as in Bitdefenders Program Files Folder. Thank you, Kicho
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Can anyone make Safepay go away?
Hi y'all. Okay I hate Safepay and wish I could just disable it altogether. But, it pops up all of the time. Currently, I'm working at a Starbucks with no payment sites open and yet Safepay pops up. I close it and it immediately pops back up. I have it disabled but there's no stopping it. And, so whenever I'm writing in…
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Is There A Way To Disable Safepay In Parental Control?
So I use Bitdefender for all my family devices. Including kids. I use a parental control app to limit children's access to the internet and social media. However, they discovered Safepay! Is there a way to disable it or lock it with a password. I ve been using Bitdefender for 2 years and it ve been great. I really do not…
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SAFEPAY
I'm using Bitdefender's SAFEPAY and I would like Bitdefender to move "Switch to Desktop" to where it was when I opened it, rather than at the far left corner when in SAFEPAY. That way I can switch easily between SAFEPAY and the desktop with a click of a mouse.
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Bitdefender Safepay window hiding
When I use Safepay, after a short time (20 secs to 1 minute), the Safepay window disappears and my screen reverts to the last Chrome window I was using. I can restore it to where it was by clicking on the Bitdefender icon in the taskbar, but the same thing happens again after a short period. My Bitdefender is up to date,…
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Remove Safepay popup
How can i remove this popup from coming up?
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Password Manager does not give me a drop down menu to import the .csv file
My device sits on my son's Bitdefender subscription. But the multi-device Bitdefender subscription only allows 1 password manager account so I bought my own individual Bitdefender and Password Manager accounts. I am not able to import the .csv file to my new individual account because the drop down menu is missing under…
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Safepay problem
I need help I installed Bitdefender for the first time and I have a problem when using Safepay Every time when I want to open the bank page or pay something via Paypal, Safepay does not recognize these pages and does not open them automatically, even though I have bookmarked them in Safepay and marked that it always opens…
