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Advanced AntiVirus settings reverting for no reason?
Hello! In the advanced settings of the antivirus there is an option to select what happens to suspicious files. During setup, I chose to send such files to quarantine however I noticed that the antivirus reverted back to the default setting of "take proper action". Which resulted in several of my files being deleted. No…
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Scheduled scan won't run in Bitdefender Total Security v26.0.7.41
Good morning - I am new to the community. I have a problem with my scheduled scan not running. My OS is Windows 11 Pro 64 bit. It is up to date. Also, I scanned my drives for errors and fixed the one error it found on my boot drive. This problem is device specific i.e. it only occurs on my Dell Inspiron laptop, which is…
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rtsystems software I keep getting Trojan Varients dll files corrupt
I have purchased radio programming software and have used it for many years. I tried to update it to have current files and was only successful on two of them. The third one will absolutely not allow the update. I keep getting Trojan Varient infection and it gets blocked. I've sent a file to rtsystems to evaluate and could…
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Getting Hammered With These Critical Errors
Online Threat Prevention chrome.exe attempted to establish a connection relying on an untrusted certificate to blogapp.bitdefender.work. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities. Add to exceptions
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Folder Shield / Data Shield
Dear Bitdefender Experts, is it possible to limit read access to a folder to specific applications and deny that for all other apps using Bitdefender ? Best regards
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What does the firewall setting "use passive detection mode" do?
The new firewall setting "use passive detection mode" that has something to do with the DHCP-traffic makes me clueless of what it really is and what it does. If someone could please explain I would be really happy :)
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antispam toolbar not working in Thunderbird
Hello, I am using the latest version of Bitdefender Total Security, as well as the latest version (64-bit) of Thunderbird email client, and it has been a while now that the Bitdefender anti-spam toolbar inside Thunderbird, has disappeared. I saw there was an unsolved topic on this issue in the French speaking user forum,…
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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Emails in Thunderbird being marked as read before I read them
If I turn off bitdefender toolbar in Thunderbird the incomming emails work fine. Has anyone found a solution to this problem? Tom
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Daily VPN limit not resetting
The 200MB limit is not resetting daily. I used 100MB on Monday. When I logged in on Tuesday, it said I had 100MB remaining on my daily usage. Why is this not resetting back to 200MB every day? Thank you for any assistance.
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Bitdefender doesn't start scans on system startup also automatically changes priority to low
Since some time Bitdefender didn't run the scan on system startup and also always automatically changes to priority to low for all Scans (except Quick Scan) And today I noticed that the interface button on the last page of the custom scan options which normally should read Save (or sth. similar) now has "You Save" written…
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Moved: How Bitdefender Total Security build 26.0.7.36 (BDTS) missed to detect 2 (two) trojan viruse…
This discussion has been moved.
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Moved: Bitdefender block my wifi hotspot
This discussion has been moved.
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Browser http/1.1 instead of http/2 - Online global Protection
Bitdefender Total Security 2020 Build 24.0.6.31 Hello, in current browsers (Firefox, Chrome, ...) the contents of web pages are mostly* deliverd via HTTP/1.1 (browser network analysis) instead of HTTP/2. As soon as I switch off the Bitdefender "online security system", the network analysis of the browsers shows HTTP/2…
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Is there any way to turn off nuisance notifications?
When you install an antivirus you expect it to work silently in the background. The BF geeks may like their work so much they think we should sit all day admiring it, but in the real world most people only want to hear from the antivirus when there is a problem. BUT - Bitdefender is littered with annoying notifications. I…
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chrome.exe attempted to establish a connection relying on an expired certificate to us.shb-sync.com
For a few weeks now I keep getting this warning for the same thing over and over again. I want to allow it so I don't have to keep seeing it but how do I know if it is safe or not. It says, "chrome.exe attempted to establish a connection relying on an expired certificate to us.shb-sync.com. We blocked the connection to…
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Bitdefender Central : unknown device-this device isn't protected
Have installed Bitdefender Total on one device (Windows 11 laptop),but in Bitdefender Central an unknown device (VMware Windows 10) appears. Did a clean Windows 11 reset on my laptop , reinstalled Bitdefender but the unknown device is still visible. Thanks
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Cannot enable Ransomware Remediation
Hi, I have just installed Bitdefender Total Security 2020 but am unable to enable the Ransomware Remediation. Enable button on Recommendation box greyed out and in Protection module box neither can I access settings. Any advice/solution welcome.
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I cannot backup my MacBook with Time Machine. Have I some malware or something in MacBook?
Bitdefender blocked backup operation, and noted: "An unauthorized app attempted to access your backups. App: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the app to prevent it from altering the content of your backups." I scanned that backup file, but Bitdefender announced there is no…
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How do I get my BD app to display main screen on boot, instead of the BD accout login screen?
After my last update, when I boot, the bd login account screen comes up like I don't have an account. I tried uninstall, reinstall, and now the bd account screen still displays at boot, but the main screen shows "loaded" in the apps tray. But it still still not open, and I have to do it manually as well as take the bd…
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Back 4 Blook Game Still Blocked by Bitdefender From Starting, Only Solution is To Turn off ATD
I know you guys have been contacted about this probably many times but is there any timeframe on how long it will take to get the game running without having to turn off Advanced Threat Detention for the game to launch and be playable? I mean this doesn't seem like it should take as long as it has taken you guys already.…
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Bitdefender anti-spam toolbar causes thunderbird to ark all incoming emails as read.
As per the title, this began happening the moment i added the toolbar, remove it and things go back to normal. I can watch this in action, a new email appears in my inbox shows as unread then instantly changes to read. I have no preview pane so that not the issue. It's most definitely the bitdefender add-on doing it imo.…
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Bitdefender Firewall Blocks Xbox Networking on PC
As title says after getting BD Internet Security 2020 Xbox Networking gets blocked on PC and I'm unable to play any online games that depend on it. There's nothing in the logs that BD blocks something it just doesn't work once the Firewall part is enabled. Pictures bellow. Once BD FW is on no server connectivity and once…
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Trojans keep coming back after running RE.
On a previous ticket # 1006837854, which must still be open, but dead, I had requested assistance because the Rescue Environment feature wouldn’t run on Windows 10 and Windows 7. I was eventually able to get it working on Windows 10 but not on Windows 7. I repeatedly asked under the same ticket ( and never got an answer) t…
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BD 2020 blocks Windows 10 mobile hotspot in two different ways!!
Back in 2019 I posed a question here about BD 2019 seemingly blocking my use of Windows 10 "mobile hotspot" functionality from my laptop. Specifically the issue was "could not get an IP". Of course a complete uninstall of BitDefender brought back full hotspot functionality. Clearly the problem was with BitDefender. After…
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Is Bitdefender Family Pack compatible with Check Point ZoneAlarm Anti-Ransomware?
Is Bitdefender Family Pack compatible with Check Point ZoneAlarm Anti-Ransomware, or should I uninstall ZoneAlarm before installing the Family pack? Currently I have Bitdender Free Anti-Virus and Check Point ZoneAlarm Anti-Ransomware installed and they work fine together, but I recently got Bitdefender Family Pack, and I…
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Exploit attempt blocked
Hello, I am currently receiving countless notifications stating that: An attempt to access your device by exploiting a vulnerability was made by xxx.xxx.x.x. We blocked the connection to prevent the attacker from gaining access over your data and system resources. The IP address shown is my own, so I wanted to know if it…
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right click file scan not working
HI everyone, any body experiencing right click file scan now not working, bitdefender (BD) total security, right click a file or folder, bitdefender menu is there, but clicking file scan do nothing. before it will pop a window with the scanning animation.. 2nd: bitdefender icon is not on tray bar also bitdefender total…
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Vulnerability Scan Fixes / Fix Now
Vulnerability Scan Fixes / Fix Now - Is there a log or event data that shows what you fixed with your recommendation when "Fix Now" is selected? If by chance the so called fix required reversal (restored / rolled back), how do one accomplish this?
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www.everybodysolar.org
Why does Bitdefender continue to identify 'www.everybodysolar.org' as a harmful website?
