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No WIFI/Network
Several years we are using already Bitdefender. Till a few months without any problem. My children and wife have many complains about no WIFI/Network, they are using windows 10. I don't have any problems and I'm using a MacBook Pro. In some cases the PC or laptop had to be rebooted to get network back (WIFI dropped…
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Include Rootkit scan with Custom Scan
Hello, I'm using Bitdefender Total Security Build 25.0.10.52. I have scheduled a custom nightly scan selecting every possible option to scan for through the custom scan setup. I have the custom scan set to shut down once completed. When I check the log in the morning the next day, for Targeted Threat Types it shows "scan…
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Why Does Vulnerability Scan Keep Asking to Update Java?
However the Java downloads site https://www.oracle.com/java/technologies/javase-jre8-downloads.html is stating that jre-8u271 is the latest version, and indeed the link that the "Download new version" button takes me too is the link to download the jre-8u271 installation. jre-8u271 is version 8.0.2710.9. Is there any way…
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BD Vulnerability scan has always show skype but i don't even have it?
As long as i can remember every time i do a Vulnerability scan is shows straight away that skype is vulnerable but i don't even have it installed on my laptop, not sure why this hasn't ever been fixed as an issue if its not installed? Would i have to install skype to get the message to go away? Thanks James
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how long does a scan take ?
hi i just downloaded bitdefender free version ... i'm on windows 10 ... how long does a scan take ? it has been running now for 30 minutes and it only shows 7% complete ... it has been stuck on 7% for some time now ... thanks
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"Quarantine List" location in new Version 25 needs to be made easier to find
It used to be trivially simple to find the "Quarantine List" in previous version 24 of BD2020. You went to Protection, and in the major "Antivirus" category right away there was "Quarantine". All immediately visible and accessible with one single click. But now with version 25 the location of this Quarantine list is…
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Password-protected files prevent Scans from completing
Every time this popup occurs during a scan, I keep replying "do not process any password-protected files". I would have assumed this is a permanently remembered reply, since there is no Settings option to let me force it. But it apparently is NOT REMEMBERED. Consequently, every time my daily or weekly scan runs into one of…
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Anti-Theft
My devices address/location shown in anti-theft "find your device" is nowhere near its actual location. What does this mean and what should be my concerns?
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Research On Phishing URLs
I occasionally get notifications that BitDefender/Box has blocked a phishing URL on one of my devices but no other info except the URL. Is there a way to see why BitDefender flagged a URL as a phishing site or more information about the site itself? And is there a way to trace the URL back to the source on the device - an…
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smart tv
can i install bitdefender premium on a smart tv and also an enigma2 box
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BD2020 New false positives: Quicken\Screenshare and FoxitPDF\PreviewHost
Just happened in this morning's scan: I don't want to delete them because they are relevant to the two products. But they've been moved to quarantine and "disinfection is in progress", and I can no longer launch either product until I do something. What am I supposed to do??
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Warning on website despite having SSL installed
I have successfully installed SSL on my website related to portable carpet cleaner. There was no error whatsoever before, however, I installed bitdefender yesterday and it is showing warnings. I do not know why. What could be the possible reasons for that?
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bitdefender internet security 2020 mingw32 Permission denied
even when i writing a simple c program and trying to compile with gcc 9.2 i get massage: c:/mingw/bin/../lib/gcc/mingw32/9.2.0/../../../../mingw32/bin/ld.exe: cannot open output file vscodebit.exe: Permission denied collect2.exe: error: ld returned 1 exit status adding the entire C:\MinGW folder to antivirus exception +…
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Why won''t some of my 20 BD seats automatically update to 25.0.7.34?
I have 20 licensed machines, all up-to-date and protected. Most of them automatically updated to 25.0.7.34 over the past month or so. For some reason, a handful of these 20 machines machines are still back at 24.0.26.147. They show last update of 10/27. Why are these machines "stuck" at back-level product? Why won't they…
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Suggestion | Application Control Module
Good morning, I'd like to start with my thread thanking you for all the hard work put into the latest version. It's a fact BitDefender products have improved A LOT since the past years and I'm more than happy with the results. Nevertheless, I'd like to ask if there are any plan for an Application Control module or similar.…
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"alarm mode", is disabled when opening office programs.
noticed such a strange behavior of the setting (alarm mode). This setting is disabled automatically in the antivirus program "Bitdefender Internet Security" installed on my computer with Windows_7_pro_x64. As it turned out, this behavior causes the launch of office programs such as "Microsoft Office Word" and "Acrobat…
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Bitdefender AntiVirus Plus 2021 Webcam and Microphone Security
Hello community, i would like to ask one questeion about the Webcam and Microphone Protection of Bitdfender AntiVirus Plus 2020. I see in the Information, that the Webcam and Microphone Security is activiated, but under more Information there will ni Informations and i can not change any Settings. I would like to…
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Can't Install Bitdefender Total Security 2020 on Windows 7 SP1
I had it installed. I uninstalled it. I have been trying to re-install. After the User Account Control dialog appears and I click OK, the cursor spins for 10 seconds then nothing. No error message. Nothing in Windows Event Viewer.
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vulnerability test
Hello, This has been a while ago, but I was using Opera VPN at the time and Bitdefender. I did a vulnerability test and it showed a message that Opera had some security? issues and people could potentially access things on my computer. At the time I didnt think much of it and just pressed fix. However I'm not sure how long…
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Safepay not starting automatically
Whenever I open my banking websites in the latest version of Firefox they are not opening automatically in safepay eventhough I have marked them to automatically open in Safepay. How can I fix the problem?
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How to kick out an unknown device from my subscription?
Somehow there is an unknown device in my list – a Windows PC, possibly owned by my son before – located on a strange place. I don't want to erase the datas or lock this computer, but I want to use this slot of my subscription on a computer owned by us. Unfortunately I can't contact the new owner. How can I cancel the…
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BitDefender Total Security removes Disk-o (from mail.ru) and Maiar browser.
Just recently, my Bitdefender started removing the file, Disk-o from mail.ru and Maiar browser. What's going on? Please help. Thank you. mail.Ru\Disk-O\vcurrent\zlibwapi.dll. It is recommended that you run a System Scan to make sure your system is clean. mail.Ru\Disk-O\vcurrent\disko_webview.dll. It is recommended that you…
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Good 'Ol Games (GOG) Client and Game False Positive for BD2020
Good 'Ol Games is a service that lets users play classic older DOS-based games on modern OS'es. It consists of installing a client that downloads and launches games you've purchased, similar to Steam. Bitdefender Home 2020 recently prevented the launch of a game I purchased with this service, flagging it as malware and…
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Flight simulator 2020, Borderlands 3 blocked by firewall
Flight simulator 2020 (UWP app) on Xbox Game Pass for PC is STILL being blocked by the firewall. Disabling BT FW let's it through of course. Borderlands 3 Epic exe LAN Play is being blocked despite having FW rules to allow LAN play to a specific IP address; this worked in previous version. What is going on with the…
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Threat Database Updates not showing in Notifications Tab again!
According to my notifications tab my database hasn't been updated since October 26th. The about tab says it was updated 2 hours ago but I have an update recommendation even though when I click to update there is no new database to get? I'm running Windows 10 64 bit Home and as you see below Internet Security 2020. I ran a…
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BD AV FREE 2020 - URL Exclusion not working
Greetings. I have found that BD AV FREE 2020 is blocking me from accessing my home router Web UI when I utilize Chrome. When I disable Protection Shield, I can access my home router Web UI. To work around this, I attempted to add the URL of my home router to the Exclusions list, but I still cannot reach the router with the…
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Upgrading from Bitdefender Internet Security to Bitdefender Total Security
Why do companies make things unbelievably complicated? My current subscription (Internet Security) expires in about 3 weeks. About 5-6 months ago, I ordered Total Security which I've been trying to activate for several hours today. Does anyone have any suggestions? I did get a popup while trying to use the activation code…
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HELP NEEDED: Infected web page detected - 2 sites - Notification Message won't stop
I get a notification that pops up every 5 seconds. Its says "Threat detected - Bitdefender block a threat" with a "More Details" link below it. I get 3 web sites that come up on the following message in the Notifications section of the application.…
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Can't write to or change files in my Documents, Videos or Pictures folder after Bitdefender Update.
Hi, I hope someone can help me. I recently had to update to the latest version of Bitdefender (Actually just rebooted). The interface has changed completely, which is fine, but today I realized I could no longer write to my documents folders. I can read the files that are already there, but I can no longer edit them. It…