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Bug: Settings password keeps getting reset
I have noticed that Bitdefender Total Security's settings password keeps getting reset for no reason, this happens randomly, I had to set it again like three times over this week, and I only noticed this by chance while checking my settings and finding out the toggle is off. This is especially problematic because I can't…
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Is safepay browser a good starting point for logging into my accounts safely
Good morning team, I have bitdefender safepay for logging into my bank accounts and checking my Hotmail account. I have had issues with being hacked on my Samsung phone and this computer and I am very suspicious that someone has accessed my bitdefender password manager. For this reason my plan is to factory reset both and…
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dopo una scansione profonda, il problema non è stato risolto
ciao. come posso rimuovere questi pop-up/malware che si aprono in continuazione? grazie
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Issue Of Requiring A Log-In Everytime We Open A Browser (Known Issue Since Jan 2022). Any Fix?
This was from a January 18th Reply from support on the issue of requiring me to sign in everytime i open chrome. Thank you for your patience please accept my apologies for the frustration that we might have caused. I have looked into the case and it seems that the situation is caused by an issue that has already been…
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Screenshot protection
Hello everybody, What ? Everybody can be attacked by a malware. We need to make it hard to get what the attackers want. Bitdefender already have webcam and mic protection in place. Idea : Can we add screenshot protection. The configuration type can be the similar to the webcam and mic protection for example. So that, if a…
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Bitdefender prevents me from installing Maya animation program on my computer
I recently purchased Maya and have tried repeatedly to install it on my computer. Bit Defender keeps me from installing it: there is an error prompt that comes up during install process. Bit Defender states that a malware/virus has been found and that the file I am trying to download is corrupted. However, this is…
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Is My PC Infected Or Not?
Dear Sir/Madam, I cannot submit a support ticket because when I press the relevant button it shows three dots for several minutes but nothing more. I clear the browser cache, even used ccleaner but to no avail. Therefore I am posting here insted. I received the following notification: Infected file detected 38 minutes ago…
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Sito infetto che accede a powershell?
Bitdefender mi segnala con continui pop up che ha bloccato un sito che ha accesso a powershell. Cosa fare per risolvere? Mi compare il pop up ogni 5 secondi. Che tipo di malware è? Ho attivato la scansione profonda e sono in attesa per il momento. Avete maggiori informazioni al riguardo anche su come risolvere? Il sito URL…
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Is There A Way To Set The Scam Alert That When It Detects A Dangerous Link To Block And Delete It?
Is there a way to set the Scam Alert that when it Detects a dangerous link it could either just Block and delete it automatically or ask if I wanted to save or delete the dangerous link? Instead of just the notification that tells me there a dangerous link!
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Manually Run "Rescue Environment" Comes Preconfigured To Not Check For Rootkits. Any Help?
That is exactly WHY I ran the routine - and I cannot find anyplace to change that configuration. Help!
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Trojan File Keeps Coming Back. What To Do?
A file auto downloaded from a site and I accidentally clicked on it instead of deleting it, since it's a one click to open on Chrome. Bitdefender picked up a "chrome.bat" file and quarantined it, but it keeps on reappearing. I've ran a couple full scans and nothing comes up for some kind of program running in the…
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Bitdefender Keeps Blocking "powershell.exe". What Do I Do And What's This?
EDIT : Not sure if im posting in the right place btw. So i installed bitdefender on my desktop pc and did a quick scan but during the scan and currently while im writing this i keep getting pop ups BitDefender blocked a threat accessed by application powershell.exe, while looking at the logs it says: FEATURE : Online…
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How To Turn Bitdefender Total Security On/Off?
If your system slows down or lag, is there a way to pause the anti-virus protection module in BD Total Security? Thanks.
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How can I recover my Windows Security Center and W-Defender? (W10)
Hello, I sent this message to Windows Help Center as well, because I have no idea which is at fault. My issue has been here for at least a week, and went as follows: downloaded viruses launched several scans with W(indows)D(efender): found 1 adware, then nothing, then 1 malware, then nothing again wanted a more thourough,…
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Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
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Does Bitdefender Scan For Rootkits?
Hello bitdefender team , I want to ask 1 typical question that worries me in my computer system, when I scan all the targeted ones on the Scan options most it selects yes, but 1 in the option for Rootkits, it appears with no ! which mean scan for rootkits No , what is the problem, should I worry about this problem? I'm…
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Constant web attacks
Hello everyone, as the title says bitdefender says I'm getting web attacks pretty mutch all the time, around 100 a day, without me doing anything. I don't want to whitelist the IP adresses that are attacking me, but with the constant spam of alerts I have no choice. While im gaming/work, even with the gaming/work profiles…
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After updating some of my apps on MAC, I keep losing my Anti-Ransomware/Application Access setup
Hi, After some of my apps being updated on my MAC? I have to re add my Application Access into Anti-Ransomware of Bitdefender Antivirus for MAC. Not all apps have this issue. Word, Excel stays. Microsoft Teams and another app disappears from my whitelist every time, making attachment downloads from chats impossible, until…
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Some of these settings are hidden or managed by your organization?
After installing Bitdefender antivirus, I ran a vulnerability scan and it came back with 4 issues. Quick summaries; - Browser Security: allows users to modify security zone settings, SECURITY_ZONES_MAP_EDIT. Recommend enable policy so the site management settings for security zones are disabled. - Browser Security:…
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WSC Communicator
I noticed "WSC Communicator" running a few weeks ago as part of BitDefender Antivirus Plus. See attached screenshot. Several back-and-forths with support has not resolved my very simple question to them, "Is WSC Communicator part of Bitdefender or not?" The fact they can't even answer such a simple question is disturbing,…
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Syncing Password Manager across devices
Hi, I have BitDefender Total Security on my windows PC and use password manager without problems. However Ive just tried extending it to my iPhone and iPad (by sending the URLfrom Total Security), and I can download the app but it doesnt sync and give me access to my passwords off the PC. Do i need to do something else to…
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Why does "System has been blocked" keep appearing in firewall application access?
It has no path, no additional details, no explanation to why it's being blocked. I can't add an exception, see it in the rules or anything. What is this and why is it doing this?
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Why Hotspot Shield?
Why does Bitdefender use the services of Hotspot Shield and not from NordVPN for example? Wouldn't that be a better and more privacy friendly option?
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Has anyone tried linking BitDefender/GZ to Microsoft Sentinel?
I am using the SIEM instructions provided here: I can't seem to get the connection to work and was wondering if anyone had tried the same or could point me in the right direction. Thanks!
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How to set up the WearON feature?
Hello, I have recently bought a smartwatch with Wear OS, and I have Bitdefender mobile security on my Android phone. How do I activate the WearON feature? Thanks
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Do I need both Mobile Security and Web protection for iOS?
I can't quite work out whether I need both products at the same time: could someone explain to me the difference between the two?
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Show reputation rating about a file & submit False Positive directly in the product
I am not sure if Bitdefender has reputation cloud or something like that. Based on my experience with ESET, Kaspersky and Norton, I find the reputation quary feature (ESET's LiveGrid, Kaspersky's KSN and Norton's file insight) very useful when deciding whether or not to open a file. For example, if I want to open a file…
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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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BD Free on Win 10 21H2 blocks Microsoft Store Bing COVID-19 tracker install
I am running Windows 10 21H2 64-bit Home and have Bitdefender Free Antivirus. When I go to Microsoft Store and attempt to install Bing COVID-19 Tracker from Microsoft the install is blocked. As far as I can tell I have the latest version of the software and it is up to date: Is this a false +ve?
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H E L P ! My VPN won't turn on :-(
My VPN wont turn on even if I click to secure my connection, as if he was dead WHY :-( The window opens, but no reaction even if i click either the "button" or the "little box" to go change the location. Thanks in advance (❁´◡`❁) 5Laurie5 😥
