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Parental Control works but doesn't... Screen time is not being totaled at all anymore?
This is a very recent install and at first, everything was fine other than the account to monitor does not work at all(kinda ridiculous in today's day and age). Now it will do everything including adding up the application time but shows nothing for screen time. I've completely deleted the app and all remnants and…
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uninstall parental control
I have successfully uninstalled bitdefender and bitdefender agent, but cannot uninstall bitdefender parental control. Would be grateful for any pointers please
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Parent-Control with more accounts on one device
I have installed on the PC (1 device) 3 Windows accounts (1x admin, 2x children accounts). How can I assign an extra parental profile to each child on these devices ? Is this even possible ?
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Locate Doesn't Really Work. Any Help?
I have tried this now several times with my child. It seems that i can get the location as of about 1-2 hours ago. This is not really very useful. Google can provide it right up to date. Am I doing something wrong or is the Locate system broken?
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Is There A Way To Disable Safepay In Parental Control?
So I use Bitdefender for all my family devices. Including kids. I use a parental control app to limit children's access to the internet and social media. However, they discovered Safepay! Is there a way to disable it or lock it with a password. I ve been using Bitdefender for 2 years and it ve been great. I really do not…
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Parental Control: Where Can I Find More Info On The Feature?
Hello. Where Can I Find The Info On What It Does And How To Set It Up? Thanks.
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My Kid's Screen Time Is Shown As 24/7. Any Explanation On That Matter?
Bitdefender Parental Control is showing that my kid is having a screen time of almost 24h a day, even during the night and during when he's at school, which is, of course, not true. :) The PC is powered off by using the shutdown option, so no stand-by and not hibernation, in case it matters in any way. So, how can this be…
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Blocking youtube
Hello, I've been trying to block youtube on my childrens computers using the parental controls. It doesn't seem to matter that I have entered both youtube.com and youtube.ca as blocked sites. Why isn't it blocking these sites?
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Parental Control Service Crashing on Windows 10?
Hey all, I'm new to Bitdefender, running a 30day trial to see if the software works for my family. So far, I'm a bit disappointed - I have the software up and running on a test machine, but I'm having major problems with the parental control portion. Specifically, the parental control service keeps terminating…
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Control Parental inseguro
Buenas tardes durante muchos años vengo utilizando el antivirus bitdefender, una de las causas que me motivo para adquirir dicho producto fue el control parental que es muy necesario para evitar la exposición a contenidos de indole adulto y pornografia de alto contenido bizarro entre otros que pueden y tergiversan la forma…
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Blocking Zoom links from Parental Controls when they are on the Safe List again
Bitdefender goes back and forth blocking sites on my daughters' computer. We have parental controls enabled, and have about half a dozen different Zoom links (from generic to very specific) that have all worked in the past to allow her to use Zoom, but it seems that every few weeks we have to get more and more specific…
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Parental reports empty
I have a paid subscription and parental controls provide no reports. Blocking seems to work on sites my kids need but not on site I don’t want them using. I have windows laptops, apple phones a macbook and chrome book. All parental control reports are empty. No website history, nothing. Does it actually work??
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View App usage on daily basis
Is there a way to see the app usage statistic for a specific day (eg. yesterday)? I only can see the app usage of today and the past week. If my kid was yesterday 8 hours watching movies, because i had to work (not in homeoffice), the statistic of the past week is useless for me. I need to see the app usage of the past…
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Are we able to monitor my kid's search keys
Qustodio can do that, but I am not sure bitdefender can. It is a very useful feature.
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Embedded videos blocked by Parental Control
Hello, I have Bitdefender Total Security installed on few devices, one on them beeing used by my child - this one has Parental Control activated. There is one site (vezionline.net) for which I added an exception in the Allowed Exception Area. The site is opened, but still, the embedded videos are banned for viewing. The…
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Manage Apps page blank
When I go into Bitdefender Central and go into the Parental Controls tab I can see my kids accounts, and their web and app activity, but if I click down into Manage Apps the pane is blank for both kids even though there is daily app activity captured on the previous page. I have updated to the latest version on both…
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Microsoft Edge Not Blocking Websites
Parental Control website settings seem to be working fine in Chrome but doesn't block any sites in Edge, like its not working at all. Is this a known issue or is there guidance on things to check within Edge to ensure Parental Controls are hooked in?
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I am not able to see my which apps my child has downloaded on his phone.
I am trying to restrict certain apps my child has on his phone and also see his contact list. Though I was able to view previously now the only apps I am able to see are his settings and gmail. None of his contacts are visible. Is there something that might have gone wrong? I had to reinstall it because he was also able to…
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Parental control, switch on anf off and not working in Edge
I installed parental control to block inapropriate use of my laptop by my child. So as it is obvious the conected device to my child's parental control profile is my laptop. How can i easily switch off the parental control from this device in order to use it myself, without deleting my child's profile in Bitdefender…
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Parental Control design flaws on Windows 10 -any improvement over last year?
Dear community, I am using the BitDefender Family pack since 2020. I had to stop using the Parental Control after some months due to its design flaws on Windows 10: Parental Control can monitor only 1 user profile on computer (other profiles are not protected) Safe Pay browser could not be monitored/controlled by Parental…
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Use BD central android app vs web portal on Windows
There is a glitch on the Android app around blocking websites. I have an example of blocking YouTube.com. I had been trying that without success on the Android app, then I happened to login to BD central portal on my PC and added it there and boom, it worked. Perhaps BD can have a look at that or the community users can…
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Whitelist App from Parental ScreenTime
Is it possible to whitelist an app from Parental Control's Screentime? My case: My kids sometimes want to message with me while at their mom's house. We use WhatsApp in order to do it. So is there a chance to whitelist WhatsApp from the Parental Control ScreenTime? Thank you.
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No Web Reports
I bought the license for Parental Control. When I click to see the web reports on a motorola electrify 2 xt881 it says no web reports generated. I know there has been activity and would like to know why it isn't showing up. I am checking on the account from the bitdefender website from my laptop that runs windows 8. Am I…
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I added a device to parental control. Says "pending installation"
Clicking next to this is states "we are remotely installing parental control, it may take a while. be sure the device is on and connected to the internet" It has been for 24 hours.....
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Parental Control Application Monitoring prevents Google Apps from working
When I installed Parental Control on a laptop, it prevented the Google Apps from working. I had to disable 'Monitor Apps Used' for the Google apps to work.
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Parental Control stop working
hello dear, I have a problem on android devices (actually for 2 devices same manufacture ) after installing Parental Control it's working only for 20 minutes after that's it was deactivate by it self and doesn't send any information data.... it working perfect on android Samsung mobile - not working on android xiaomi or…
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Does parental control need to be installed on child's user account on mac?
I installed parental controls on my household mac. My son uses his own 'User' on the device (separate login etc...). should parental controls be installed while logged in to his user? Or just on the device while logged in to my user account?
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Who is responsible in GIF messagin not the content but GIF it self?
I saw screen shot of a GIF where apeared to be 10-15 aged girl in a sexual act. I am no a IT expert and isn't the GIF a peace of software?
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Issues Blocking Applications and Websites
I have been trying to block several sites such as tiktok, youtube, discord, via the box settings and the Bitdefender central app. No matter what I do either by putting in the website directly, or blocking the apps, my kids keep getting around it. I see that they will install the Apps from the Microsoft store and it allows…
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Screen time issue - not counting time
Hello everyone, I started having an issue that some of You already had (as I've read through the board). For the last 6 months all the time limits I had set up worked just fine, but since Wednesday everything just stopped (app shows that my children have 0 minutes screen time used). I tried setting the screen time again…
