total security

In my humble opinion, it is a huge flaw and degradation of the software that you can no longer go somewhere simple to look at the logs for recent scans. Where the heck do you go to look at a scan that maybe you did yesterday and you need to go back and look at the log? Whoever decided to hide the feature that let you look…

Hello. I've already submitted a support ticket, but I just wanted to know if anyone else is having this issue. A few days ago, the checkmarks by websites on Google have been displaying upside down. What makes it even weirder is if that website has sublinks that show up underneath the website, those display correctly. I've…

Hello, I had previously been offered an upgrade to Premium Security for the remainder of my subscription. I have determined that I don't need the extra features. How might I go about downgrading back to Total Security upon renewal? I can't seem to find any options other than buying it "new" again.

Hello, I am running Bitdefender on Windows 11 and am currently locked out of a specific directory due to what appears to be a high-level driver file lock following a false-positive detection. During a recent software file transfer, Bitdefender flagged a specific application component as a generic threat, and the file was…

Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…

As technology evolves, secure communication and data privacy are becoming top priorities. New standards like stronger encryption, privacy-first app design, and better protection against data breaches are changing how we communicate online, but the question is, are they truly effective? Share your opinions or ideas: Are you…

Some time ago, I tried to activate a Bitdefender Secure Pass trial from the Bitdefender website. At that time, I received an email saying I couldn’t use the trial because I had already used one before. So I assumed it didn’t activate. Later on, I purchased Bitdefender Total Security (1-year subscription), which clearly…

I have the key already to use, wanting to add computer.

I currently have a subscription for Bitdefender Antivirus Plus which will expire on 6th Jan 2026. I've just purchased Bitdefender Total Security 2025 for 10 devices with a 2 year subscription. I've cancelled "Bitdefender Antivirus Plus" auto-renewal. Should I wait till my current subscription expires before activating…

I have no phone setting optimization to set Bitdefender to stay on or turn back on to keep Web Protection on.

My household recently moved from AVAST antivirus to BitDefender. Over the last several days, my wife's Outlook 2024 and my Thunderbird email clients have collected numerous emails from my email server that show a blank "subject line" and no "from" address. Also the html is changed to plain text which make the emails very…

Subject: Feature Request – Import/Export User Configuration in Bitdefender Total Security Dear Bitdefender Support Team, I would like to propose the implementation of an Import/Export functionality for user configurations within Bitdefender Total Security. This feature would be invaluable in situations involving system…

I have had it included in Total Security for 2 years, and now I'm being asked to pay for it separately? I thought I imagined it initially, but sure enough, my weekly report has the email addresses included in the identity protection section. Now the feature is greyed out. Total Security is over $200 AUD, to now ask for $69…

Hello, I have a Total Security subscription which your website describes as including .. Fully featured password manager to keep your credentials safe .. but in my Windows BD client I only have an option under Privacy to install SecurePass and Try free for 3 months. Do I have your Password Manager product included in my…

Here's what's going on, TS is installing smoothly right until following step: After I hit log-on button & I get here: Then browser is lunched (I've already tried this step with FF, Chrome, Opera, Edge, always with same result) When I provide proper credentials, accept sending data, each time I'm receiving following…

I purchased the total security subscription yesterday with 7 days remaining on my trial. Following day, the BD desktop now shows 6 days remaining. When I try to activate BD, it states your subscription is already active - 5 devices - Valid until April 17, 2026. Subscriptions tab under BD Central shows the Bitdefender Total…

@devs, super please bring back the Linux support/version (for residential/individual/family versions) >.< Both my wife and I have migrated from Windows to Linux since earlier this year and there's no looking back. I may run my Windows disk as/thru a VM, but hardly ever, and am either on Linux Mint (debian/Ubuntu based)…

As the title states, the install is only installing VPN on my Mac and not the antivirus software. The subscription has been activated (until March 2026). The same license has successfully installed all modules on a Windows 10 machine. I have used BitDefender on this Mac for the past few years without a problem so I'm not…

When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?

Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…

Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements. Bitdefender Total Security…

Hi all, I noticed that Product reports option is automatically turned on after each update (see screenshot). On 6th Nov 2024 I created a ticket (#1009682346) but I received just "general answer" that I can turn it of manually. Really? After each update? Not acceptable for me. What do you think? Thanks for all answers!

HomeSeer HS4 home automation software fails to operate when run on a Windows 10 PC that has BitDefender Total Security installed. I'd read, a couple years back, that HomeSeer HS4 and BitDefender were incompatible. An unanswered 2021 post in BitDefender Community suggests that this may have been true — at least, in 2021. Is…

I am a recent convert from Kaspersky. After installing Bitdefender on all our family computers, my laptop seems to be the only one with an issue. Maybe. Bitdefender Central is reporting my latop's Advanced Threat Defense is disabled. However the program on the laptop says it's running. Turning it off and on again with the…

Hi, I installed Total Security on my windows laptop and apple phone, since I did my website and emails keep going offline because my ip keeps being blocked by my hosting company. I have gone through everything it could be with my hosting - siteground - and the only thing left is bitdefender which is when this all started.…