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Why am I getting a pop up to pay for Bitdefender Digital Identity Protection?
I have had it included in Total Security for 2 years, and now I'm being asked to pay for it separately? I thought I imagined it initially, but sure enough, my weekly report has the email addresses included in the identity protection section. Now the feature is greyed out. Total Security is over $200 AUD, to now ask for $69…
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Not sure if I have PM or SP included in my Total Security subscription
Hello, I have a Total Security subscription which your website describes as including .. Fully featured password manager to keep your credentials safe .. but in my Windows BD client I only have an option under Privacy to install SecurePass and Try free for 3 months. Do I have your Password Manager product included in my…
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Can not sing-in with Total Security (part of "Family Pack") due to some Error.
Here's what's going on, TS is installing smoothly right until following step: After I hit log-on button & I get here: Then browser is lunched (I've already tried this step with FF, Chrome, Opera, Edge, always with same result) When I provide proper credentials, accept sending data, each time I'm receiving following…
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New Subscription Not Reflected
I purchased the total security subscription yesterday with 7 days remaining on my trial. Following day, the BD desktop now shows 6 days remaining. When I try to activate BD, it states your subscription is already active - 5 devices - Valid until April 17, 2026. Subscriptions tab under BD Central shows the Bitdefender Total…
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Please bring Linux back..
@devs, super please bring back the Linux support/version (for residential/individual/family versions) >.< Both my wife and I have migrated from Windows to Linux since earlier this year and there's no looking back. I may run my Windows disk as/thru a VM, but hardly ever, and am either on Linux Mint (debian/Ubuntu based)…
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BitDefender Total Security not installing Antivirus on Mac Monterey
As the title states, the install is only installing VPN on my Mac and not the antivirus software. The subscription has been activated (until March 2026). The same license has successfully installed all modules on a Windows 10 machine. I have used BitDefender on this Mac for the past few years without a problem so I'm not…
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Why is the little arrow on the taskbar icon missing?
When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?
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Connecting a USB storage device stops the WiFi
Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…
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Anyone Have Event 3033 Logged In Code Integrity Operational Re: antimalware_provider64.dll?
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements. Bitdefender Total Security…
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Is Bitdefender spying us silently?
Hi all, I noticed that Product reports option is automatically turned on after each update (see screenshot). On 6th Nov 2024 I created a ticket (#1009682346) but I received just "general answer" that I can turn it of manually. Really? After each update? Not acceptable for me. What do you think? Thanks for all answers!
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BitDefender Total Security (Windows) Compatibility with HomeSeer HS4?
HomeSeer HS4 home automation software fails to operate when run on a Windows 10 PC that has BitDefender Total Security installed. I'd read, a couple years back, that HomeSeer HS4 and BitDefender were incompatible. An unanswered 2021 post in BitDefender Community suggests that this may have been true — at least, in 2021. Is…
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Scan with Bitdefender option is not working.
Hi, as it says in the title, the Scan with Bitdefender option in the windows right-click menu does not work. Initially when this first happened a couple of weeks ago, I just reinstalled Bitdefender, but that only fixed it temporarily. Now the option is broken againl. The file shredder option is fine. It opens the file…
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Bitdefender Central reports laptop issue, laptop reports everything is fine?
I am a recent convert from Kaspersky. After installing Bitdefender on all our family computers, my laptop seems to be the only one with an issue. Maybe. Bitdefender Central is reporting my latop's Advanced Threat Defense is disabled. However the program on the laptop says it's running. Turning it off and on again with the…
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Bitdefender causing my ip to be blocked
Hi, I installed Total Security on my windows laptop and apple phone, since I did my website and emails keep going offline because my ip keeps being blocked by my hosting company. I have gone through everything it could be with my hosting - siteground - and the only thing left is bitdefender which is when this all started.…
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RESET android phone, reinstall of Bitdefender but shows trial (current total protection)
It shows trial on the "logged in device", and shows in my list of registered under total security in Bitdefender Central page. Tried removing from there online and un-installed from Android. Reinstalled all and still says I only have 3 days left of protection till trial is up? Please help as this is account paid and…
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Password issues for Bitdefender Total Security
I installed Bitdefender Total Security on my windows laptop. I have the Bitdefender password and can easier login on Central and even change THAT password, but evidently it's not the same PW for the Total Security app. How do i resent the PW for Total Security?
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auto renewal
My internet security renewal is set for december. I want to upgrade to total security, with 10 devices. I'm assuming I will have to cancel my current auto renewal and then select the new product i want? Does total security give me the option to install the full protection for iphones devices? or is there extra items that…
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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getting this error Oops, something went wrong with your request. Error: invalid request parameters.
so used windows back up recovery and well it did not go good , so bit diffender was uninstalled and i re installed it. after that when i click on the application , it asks me for the sign up , after giving correct credentials i get this error `Oops, something went wrong with your request. Error: invalid request…
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family pack....Can one of my family member hack my accounts on my pc!!! payoneer and paypal....
Can one of my family member hack my accounts on my pc!!! payoneer and paypal....
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Is Bitdefender compatible with Intel Ultra processors? | Emmanuel Katto
Hello Bitdefender, Myself Emmanuel katto, I would like to ask a question. Does the Bitdefender software support Intel Ultra processors, and are there any plans for a release date for this feature? I am considering purchasing a laptop with an Intel Ultra processor for improved security and privacy. Thank You!☺️
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My laptop camera is not detected
Hello all, I know some similar question has been posted (https://community.bitdefender.com/en/discussion/82472/no-camera-access) but the solution posted on this old thread doesn't work with me. I think this old thread is related to an Asus laptop (with Control Center) but I have an Acer. My problem : My camera (integrated…
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How do I disable the popup for VPN service?
Bitdefender 2017. Already went into services and disabled AfVpnService, BdVpnService, and IT STILL FRIGGING POPS UP! In my version of Bitdefender Total Security, there is no option in services that disables this notification, and everything is disabled except for update and scan media. Any ideas? Which service did I miss?…
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How do I white list a program that is being blocked by Advance Threat Defense?
Bitdefender does not give me the option to add this program as an exception under ATD - the toggle is greyed out.
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Is Hydra.exe supposed to be running on my computer with VPN Premium??
Did a little system exploring today, and noticed that a program labeled as hydra.exe was eating up all the data it could from my laptop/VPN connection...did some searches and found that it COULD be a legitimate program that's needed for the VPN to function properly...or it could be a Virus and I should just burn my…
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How do I un-accept unmatched security certificate warning
A client's web site is giving an "unmatching security certificate" error in BitDefender Total Security. I first took the option to accept the error and "take me there anyway". This let me check that the web site is still functioning normally. Now I want to check for when the certificate error is fixed - for which purpose I…
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Exit Bitdefender
I want to suggest a new, very simple feature, that Bitdefender should have: "Exit" I have used Bitdefender for quite some time, but I always had a problem that ended up being a dealbreaker, when I performed very performance intensive things that required my computer's 100% power, I couldn't just exit Bitdefender, so…
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when I last restarted my computer it started with the attached problems
when I last restarted my computer it started with the attached problems.. does anyone have idea ? is it a security risk ? thanx
