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Back Up Of Files For Ransomware Remediation. Any Explanation?
I am new to Bitdefender. When I turn on the Ransomware Remediation, does this mean that Bitdefender will back up all of my data files (My Documents, Photos, etc)? If yes, where will these files be stored? If yes, does that mean it is not necessary to keep my Carbonite subscription?
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Cyber Essentials Certification Questions
Hi there, I am looking at obtaining the Cyber essentials certification. And I just want to know if there is documentation on what Bitdefender could do to help me achieve this, currently I am using Bit Defender Gravity Zone and have Bit Defender Endpoint Security. Is this a FWaaS or an SASE, where we could control what…
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Brightness of PC Changing Regularly
I am writing this post to provide my feedback for the Bitdefender Antivirus. I have an active subscription of Bitdefender Total Security and have been using it for around a month. The brightness of my laptop (Lenovo Ideapad 300) had been changing often and it was very inconvenient for my eyes. Initially, I thought that one…
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Preventing Inadvertent or Accidental installation - How do I stop the most annoying app installs
I'm new to Bitdefender. I recently installed the adobe viewer and accientally did not opt out of Mcafee installing itself. Does Bit Defender allow me to subscribe to a protection that stops installations of the worlds most annoying apps like McAfee? Thanks.
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1 minute full system scans and quick scans.
When I run a full system scan whether scheduled or unscheduled it only scans 600000 files and takes only 1 minute. Also when I run a quick scan it takes the same amount of time just 1 minute and also scans the same amount of files about 600000. The logs for the quick scans also show they don't do anything to any type of…
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Total security not working for Android.
I got bitdefender total security for my android phone v11 OnePlus Nord CE 2, and it is still in trial mode. Even though I activated the total security by entering the activation code on the app. This means that the days on the antivirus are counting down but I am not getting any protection (only from trial period, once…
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Search Advisor and Trafficlight Not Working BD TS 2021
Search Advisor icons stopped working in Chrome and FireFox soon after BitDefender Total Security updated from 2020 to 2021. This is on a modern new (just purchased last month) high-end system, Core i7-9750H CPU, 32GB RAM, 512GB Western Digital NVMe SSD - all system drivers and updates (hardware, bios, operating system)…
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BD Total Security ignores exceptions and does unscheduled scans
Greetings, i am going crazy here. These freaking scans start exactly an hour after boot here and last around 10-20 Minutes. I'm only aware of them, bc my big data graves are WD Black HDDs ( 6 + 2 TB) and kinda loud when bdservicehost.exe starts with the scans. The SSDs are affected speedwise too. The scans go over the same…
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BD tells to update Skype in vulnerability scan
Hi, by searching I saw people had this problem in years 2009 & 2020 too. BD tells to update the skype from 7.18.0.109 to latest version. My Skype is latest 8.80.0.194.
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Cloned win10 pcs appear as one device on Central console
Greetings to the community! I'm facing a - kind of unexpected - situation with Total Security: I have a Win10pro system which I cloned twice and installed in similar hardware, thus getting 3 identical pcs (without having to install them from scratch). The original has BD Total Security installed on it. After the cloning, I…
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BitDefender Total Security
Hi, We have several Windows Computers with an admin account and a basic account. Anytime the basic account is signed into the UAC dialog pops up asking for the admin password. Even if just logging off the basic account and back in prompts this again. The path is C:\Users\Username\app data\local\temp\RarSFX3\bddeploy.exe…
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False detection of game
I have a game on my pc for years, today in its options I switched the game to full screen & instantly Bitdefender popped up to disinfect the game. After restoring, because it was in its full screen mode every time I tried to run it Bitdefender tried to disinfect it. I even manually added an exception to its folder but to…
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password manager
why are the password manager special offer plans in dollars not GBP
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Disable anti theft in Total Security 2020
Since BitDefender did not sell 1 device licence for PC, now I am using a shared account with someone I don't know. I am afraid that someone malicious intentionally wipe my PC or tracking my location from BitDefender Central. How can i disable or uninstall Anti-Theft feature from Total Security 2020?
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How to print in SafePay ??
I'm a new Bitdefender user with a Windows 10 laptop and i find I can't do the type of printing i want in Safepay. Whenever i tried to print in safepay, it gives me a message to "virtual print not possible......select default printer in Windows Settings". I always print to pdf format but i cant see any option in safepay.
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XMRig - Monero mining software and quarantine despite exceptions
Hello I'm having a hard time mining a cryptocurrency while using BitDefender. It seems developer wants to be smarter than user so much, that program has become non-intuitive. I added all exceptions for my miner - XMRig. For all executable files and a whole folder all protection features are turned off (antivirus: on-demand…
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bdservicehost high cpu usage
Hello, First off i'd like to say i've been using Bitdefender no problem for almost 3 years now. I recently Upgraded my CPU from an Older Intel® Xeon® Processor E3-1230v3 To an Intel® Core™ i5-9400F Which has higher per core cpu ratings and higher CPU scores. so I'm not sure why this is an issue. I've even done a fresh…
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Issue with licensed Total Protection : One PC says Anti-Virus, Second says Trial
Purchased Total Protection two days ago, received my emails and activation code. Downloaded this onto my development PC, installed and registered this using the activation code Decided to put this on my laptop as well; asking me for activation code, so I reused this from the email, told me I had already used this code. Now…
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90 days free subscription
Hello everyone! A couple of minutes ago I saw an ad on Facebook which offered 90 days of Bitdefender Total Security. I wanted to give it a try and after I logged in (I already had a bitdefender central account as I have the free version) apparently the subscription activated and I have not got any details about it. Now I'd…
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Does we get it back? (Total Security)
The function has not worked for a long time. Will we get Trafficlight again for Google Search or has it been completely deleted?
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Bought 3 licenses, unable to get this installed on Mobile device
Hello Community team, I am unable to install the Bitdefender Internet Security on my mobile device. It says trail expired. I have 3 licences and used 2 of them. This third one refuses to install on the device. I have Uninstalled the App twice and tried to send the link from the Bitdefender Central. Downloaded and installed…
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Anyone Else Have This Switcheroo Happen?
Hi, I have a two-year Bitdefender Total Security subscription paid until 2023. However, anytime I log in to Bitdefender central and try to install Total Security from the site under the My Subscriptions tab, Antivirus Plus is installed instead of Total Security. Anyone else have this happen to them and any idea how to…
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Wallet On Android
I'm on my third year of Total Security subscription with five devices. As I sit here I'm looking at the cost of an annual Last Pass subscription so I can have my passwords on my Android tablet and phone. I've waited for Bitdefender but they have no interest in the wallet for Android. It comes down to how much money should…
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Feedback / Testimonial
I would like to say Bitdefender has legitimately saved my PC today. My Nvidia GTX 1650 had a driver update, and it wasn't going right. The screen went black and then ended up saying no signal. My PC then actually reboot and after a bit of loading I got a black screen that said "Your security solution is cleaning your…
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how to copy settings?
background: Hello I have a few bitdefender box2, and several pc/laptop/phones at each locations. Each device is also running the bitdefender total security for PC, IOS and Android. How can I copy specific bitdefender settings to each devices without having to udpate them manually one by one through the GUI locally? (for…
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how to add an exception based on a specific IP to Bitdefender total security port scan detection?
Hello, my machines running Bitdefender Totatl Security are behind an appliance which performs regular port scans for discovery and security assessments. How can I add an exception for that specific trusted IP only to bitdenfer total security's port scanning detection?
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Please bring back the Security Widget in Total Security
As I mentioned in a different thread / category, finding out that the Security Widget as been removed from BD Total Security 2021 in the most recent version is a huge disappointment. It has been one of the best features of the product for years now for several reasons, but one main reason is that it provides an…
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Upgraded from Antivirus to Total Security & Cannot Install
Hi, I decided to purchase Total Security and have tried several times to activate the download but nothing happens. Help!
