-
update from internet security to total security
Hi, my elderly father recently received an offer to renew or upgrade his BD internet security (already licensed until 01/21). Separately his BD mobile security was due to expire 06/20. Not really understanding what he was doing he paid to upgrade to BD total security but also renewed BD mobile security through Google Play.…
-
Can't install Bitdefender Total Security Antivirus (MacBook Pro 2017 running MacOS Catalina 10.15.5)
I can't install Bitdefender Antivirus on MacBook Pro 2017 after upgrading to MacOS Catalina 10.15.5 The Installer say installation is completed. After closing/quitting the Installer, a small window popped-out. It says Downloading Antivirus for Mac. But nothing happened, nothing was dowloaded. Progress bar stayed empty. And…
-
Upgrade to Total Security
Hi, I used to subscribed to Bitdefender Total Security. With 2 months left, I decided to renew the subscription. However, I bought the wrong key. I bought Bitdefender Internet Security. Now my account automatically downgraded to Internet Security with 61 + 365 days of subscription days. I was wondering if I buy a key /…
-
Change Trial Product
By mistake, I installed the 90 days trial for Bitdefender Antivirus Plus but I wanted the trial for Bitdefender Total Security. I uninstalled Bitdefender Antivirus Plus and tried to install Bitdefender Total Security but ended up with Bitdefender Antivirus Plus again. How do I manage to get the Bitdefender Total Security…
-
VPN Subscription
If I buy the family pack subscription to bitdefender .... and then get vpn unlimited. .... is it unlimited for all devices or one?
-
Total Security 2017 Autopilot On/Off and Windows permissions
The product turns auto-pilot off anytime it feels like. And recently for most of my software's when I try to save an error message pops stating "You don't have permissions to save in this location. Would you like to save in Vandan(windows username) instead.Contact admin to obtain permissions ." Refer the image I think both…
-
Firewall Rules Erased
Bitdefender 2017 installation erased my security settings without warning. Particularly the Firewall Rules. I had over 100 custom rules for the Firewall. All gone. No backup. These should be carried over automatically. Otherwise, provide the user a huge warning and option to cancel. Now I have to spend the first few hours…
-
Cannot Download Bitdefender Install
30 Hi, I'm having trouble downloading and installing Bitdefender TS 2016. The small install file of 10.2MB downloaded, but when I try to run that program I keep on getting an error message that says I should check my internet connection. This can't be right though because I am connected to the internet. I previously had…
