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90 days free subscription
Hello everyone! A couple of minutes ago I saw an ad on Facebook which offered 90 days of Bitdefender Total Security. I wanted to give it a try and after I logged in (I already had a bitdefender central account as I have the free version) apparently the subscription activated and I have not got any details about it. Now I'd…
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Does we get it back? (Total Security)
The function has not worked for a long time. Will we get Trafficlight again for Google Search or has it been completely deleted?
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Bought 3 licenses, unable to get this installed on Mobile device
Hello Community team, I am unable to install the Bitdefender Internet Security on my mobile device. It says trail expired. I have 3 licences and used 2 of them. This third one refuses to install on the device. I have Uninstalled the App twice and tried to send the link from the Bitdefender Central. Downloaded and installed…
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Anyone Else Have This Switcheroo Happen?
Hi, I have a two-year Bitdefender Total Security subscription paid until 2023. However, anytime I log in to Bitdefender central and try to install Total Security from the site under the My Subscriptions tab, Antivirus Plus is installed instead of Total Security. Anyone else have this happen to them and any idea how to…
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Wallet On Android
I'm on my third year of Total Security subscription with five devices. As I sit here I'm looking at the cost of an annual Last Pass subscription so I can have my passwords on my Android tablet and phone. I've waited for Bitdefender but they have no interest in the wallet for Android. It comes down to how much money should…
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Feedback / Testimonial
I would like to say Bitdefender has legitimately saved my PC today. My Nvidia GTX 1650 had a driver update, and it wasn't going right. The screen went black and then ended up saying no signal. My PC then actually reboot and after a bit of loading I got a black screen that said "Your security solution is cleaning your…
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how to copy settings?
background: Hello I have a few bitdefender box2, and several pc/laptop/phones at each locations. Each device is also running the bitdefender total security for PC, IOS and Android. How can I copy specific bitdefender settings to each devices without having to udpate them manually one by one through the GUI locally? (for…
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how to add an exception based on a specific IP to Bitdefender total security port scan detection?
Hello, my machines running Bitdefender Totatl Security are behind an appliance which performs regular port scans for discovery and security assessments. How can I add an exception for that specific trusted IP only to bitdenfer total security's port scanning detection?
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Please bring back the Security Widget in Total Security
As I mentioned in a different thread / category, finding out that the Security Widget as been removed from BD Total Security 2021 in the most recent version is a huge disappointment. It has been one of the best features of the product for years now for several reasons, but one main reason is that it provides an…
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Upgraded from Antivirus to Total Security & Cannot Install
Hi, I decided to purchase Total Security and have tried several times to activate the download but nothing happens. Help!
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Safepay -
I've installed BD Total Security very pleased with Safepay, on Windows,but two questions: BD Central says it has a built in VPN. Does using this count as part of the daily free allowance? When I protect my Mac (second) computer, no Safepay. The dashboard is totally different so is the idea to use the VPN for bank…
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I've got some alerts on my Firewall triggered recently. Please Advise
I've had a Breach Recently, been dealing with it for a week. I've never had enough sleep or a moment where I relax, I'm trying hard to mitigate the incident and try harder to improve my mentality and patience while handling it. Getting Straight to the point I have attached some screenshots of what are the alerts, these…
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SafePay: i) Loading Website Pages after Account Closed & ii) Data Use & Clearance
I'm currently trialling BitDef Total Security, particularly interested in Safepay and very new to the products. So, my queries may be due to lack of familiarity, but here goes... Last evening, using Chrome, I was about to purchase online & decided (too late) to loadup Safepay. (A new site, one that I'd not previously…
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Block a website
I have a website on my phone which keeps sending me unsolicited messages. How can I block that website.
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I have a trojan - I think --
Hi, I'm new here. I have some jerk who follows me around and does things to my computer. He likes to change my passwords and other annoying things like that. He's been trying to log into my bank account, but he can't do that since I switched from Malwarebytes to Bitdefender. Today I got a notification from Bitdefender that…
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"Never see again" button on unwanted features
I personally have Total Security, but I imagine this translates to other plans too: Total Security has a lot of features - and BitDefender won't stop nagging about it. Even when turning off "Recommendation notifications", some people are still experiencing notifications asking to turn on features they will never use. Can…
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Allow user to Disable Anti Theft or add an additional security code for the wipe feature
Hi, I have already posted this message in another old topic, but I think it might have better visibility to post in a new one I am using Bitdefender Total Security (Trial) and have registered 3 devices. If someone is able to get my credentials to login in Bitdedefender Central, it would be very easy to wipe out the content…
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Can't Install Bitdefender Total Security 2020 on Windows 7 SP1
I had it installed. I uninstalled it. I have been trying to re-install. After the User Account Control dialog appears and I click OK, the cursor spins for 10 seconds then nothing. No error message. Nothing in Windows Event Viewer.
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Total Security system scan and Macrium Reflect Backup block execution of both applications
I have selected Auto scan task priority but still am getting a conflict. I would like to either start the scan from command string after the backup is done or start the backup using a command string after the scan completes. Please advise.
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Basic question about windows startup
I have been using Bitdefender Total Security on Windows 10 for quite some time now, and one thing I have been curious about for as long as I have been using it is whether or not there is a delay to when protection kicks in at Windows startup. I have noticed that there is a fairly significant delay between when Windows…
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Total Security 2021 (Build 25) Update Causes "Don't Have Permission to Save to This Location" Error
Immediately after the TS 2021 update restart on my Win 8.1 PC, I could no longer save files to OneDrive. The error states, "you don't have permission to save to this location." However, when I checked the folder permissions, my account still has its admin permission and is the owner of the folder. I have not found anything…
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small office security to add to computers with free Total Security
I have installed and activated Small Office Security (SOS) on my primary computer. I want to add it to other computers. They have free Total security version installed. Do I ? 1. delete TS on othr computers and do new install SOS on each computer. 2. leave TS and add my activation code to current TS in the other computers.
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bdservicehost high cpu / memory usage, take 60% of my CPU usage , Very high power usage
Hi, It has been about 2 weeks now my laptops spinning the fan mush faster than usual as result of CPU usage by bdservicehost. Already sent all LOG file to the HELD-DESK but no correct suggestion been given. It is the worst AV I ever used! I'll stuck with this product for 3 years now because that is my subscription period.…
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Arlo Security Cameras
First post to the community. I have a bitdefender total security plan package 2020, as well as a bitdefender box2. I have purchased an Arlo pro 2 security package, consisting of a smart hub, 2 wireless cameras, and a video doorbell . I currently have a smart hub (for my weather station) directly connected to the…
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Windows Running Low
excuse me, sorry if my English is not good, I use Bitdefender total security 2020, I install it on windows 7 8GB RAM with HARDDISK space still more than enough to use BITDEFENDER, but why is my computer's performance slow, whereas when I deactivate my computer's BITDEFENDER feels much lighter, is there an explanation for…
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File Shredder Context menu
ever since i updated to Windows 10, the option for file shredder has disappeared from the recycle bin context menu. is there a way to add it back?
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update from internet security to total security
Hi, my elderly father recently received an offer to renew or upgrade his BD internet security (already licensed until 01/21). Separately his BD mobile security was due to expire 06/20. Not really understanding what he was doing he paid to upgrade to BD total security but also renewed BD mobile security through Google Play.…
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Can't install Bitdefender Total Security Antivirus (MacBook Pro 2017 running MacOS Catalina 10.15.5)
I can't install Bitdefender Antivirus on MacBook Pro 2017 after upgrading to MacOS Catalina 10.15.5 The Installer say installation is completed. After closing/quitting the Installer, a small window popped-out. It says Downloading Antivirus for Mac. But nothing happened, nothing was dowloaded. Progress bar stayed empty. And…
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Upgrade to Total Security
Hi, I used to subscribed to Bitdefender Total Security. With 2 months left, I decided to renew the subscription. However, I bought the wrong key. I bought Bitdefender Internet Security. Now my account automatically downgraded to Internet Security with 61 + 365 days of subscription days. I was wondering if I buy a key /…
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Change Trial Product
By mistake, I installed the 90 days trial for Bitdefender Antivirus Plus but I wanted the trial for Bitdefender Total Security. I uninstalled Bitdefender Antivirus Plus and tried to install Bitdefender Total Security but ended up with Bitdefender Antivirus Plus again. How do I manage to get the Bitdefender Total Security…
