Cyber Essentials Certification Questions

Office Ready

Hi there, I am looking at obtaining the Cyber essentials certification.

And I just want to know if there is documentation on what Bitdefender could do to help me achieve this, currently I am using Bit Defender Gravity Zone and have Bit Defender Endpoint Security. Is this a FWaaS or an SASE, where we could control what happens with data packets. Many thanks.

We work in a co working environment and are not in control of our own firewall or gateway, we would like to know what Bit Defender Endpoint Security can do for us to manage this, is there any documentation for what Bitdefender do when it comes to obtaining the Cyber Essentials certification.

Many thanks,

Gjoksi

Hello.

Since you need help with business product, @Alex_Dr could take a look here and help you.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Office Ready

Hi Gjoksi,

I am trying to access the customer zone,

It asks me for a license key which I don't believe I have. And if I do, where do I find it?

Thanks,

Andra_B

Hi @Office Ready,

The license key is the unique ID that grants you access to a Bitdefender product. You should have got the key in a proof of purchase/ invoice via email from your partner or from Bitdefender directly. 

Regarding your initial post, I will check internally and come back to you with an answer.

Thanks,

Andra_B

Office Ready

Hi @Andra_B

I can't seem to get my license key, we bought Gravity Zone through a reseller and have asked them for it but they are unable to assist me.

Many thanks,

Andra_B

Hi @Office Ready

In this case, it would be the best to contact our Enterprise Technical Support Department, so that they can help you further with this situation regarding the license key.

Here you have the contact information:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Thanks,

Andra_B

Andra_B

Hi @Office Ready

So I've checked, and we do not have a document specific on this topic for now, but we do have Firewall for endpoint protection in GravityZone. Here are some useful articles that may be of interest regarding the features and the firewall:

https://www.bitdefender.com/business/support/en/77209-85204-features-distribution.html

https://www.bitdefender.com/business/support/en/77209-153704-firewall.html

https://www.bitdefender.com/business/support/en/77209-151167-firewall.html

Info about Firewall activity:

https://www.bitdefender.com/business/support/en/77209-88549-report-types.html

Info about Firewall event

You can also check out our blog posts and Business Insights, where our experts post regularly articles about Enterprise Security, Cloud Security, Threat Research and many more. 

I hope this helps.

Andra_B