-
The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
-
What would you change on Bitdefender.com?
I am one of the (many) marketers responsible for what and how we showcase our solutions on our website - mainly bitdefender.com. We need your help to grasp how we can better serve you( people who install and use our security solutions) in terms of clarity, consistency, and ease of use for our website. I am here to learn…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Hacker
Hi folks, I have recently received an email from a would-be hacker who claims that he has videos of me and unless I credit his/her BITCOIN account with funds, I will be embarrassed by the release of said videos. I am probably in the wrong section to discuss this matter, but some advice would be much appreciated. Thanks…
-
Where is my Security Widget?
I remember a few years ago the security widget disappeared after an update as Bitdefender had removed it then brought it back. A few weeks ago, I noticed that my security widget is gone again. I followed the directions on getting it back, but when I right click on the system tray, I do not see the "show widget on desktop"…
-
Bitdefender CPU usage abnormally high
Bitdefender Total Security 2019 hogs my CPU. (Intel core i5-7600 running at 3.50GHz with 8Gb RAM, Windows 10, 5 internal hard drives - a mix of M2 and SSHDs.) It doesn't happen all the time, always just after start-up if I allow Bitdefender to do that (Protection > Antivirus > Settings > Shield > Advanced settings > Early…
-
Gah. Your tab just crashed.
I have been using Firefox for ages, but since I upgraded my Bitdefender to Total Security I have been getting tons of frustration. Each time I open Firefox , it gives me this error message, "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page." I never had these troubles before. I have…
-
Bitdefender Internet Security prevents installation of PowerShell VS code extension.
Hello, It seems that Bitdefender Internet Security prevents the installation of the official VS code extension for PowerShell (PowerShell/vscode-powershell: Provides PowerShell language and debugging support for Visual Studio Code (github.com)) I have already created a github issue on their side, where all the details and…
-
Bit Defender Notifications
Hi, Although I have turned off all relevant notification options, I am STILL getting notifications, e.g., about the VPN (which I don't use or want) and that BF is monitoring my mic. I want ALL notifications to be suppressed, other than malware/virus notifications. Can anyone suggest any remedies?
-
subtitles not showing up in prime videos
Hello, Does anyone else have problem with amazon prime videos subtitles not showing up? I tried all the fixes available online without result, I'm suspecting that my bitdefender internet security blocked something. I would appreciate if anyone have any idea what I can unblock in bitdefender setting so the subtitles will be…
-
why is Bitdefender asking me for 2nd verification to log in new device???
i tried to log in and Bitdefend said i was using a new device and asked me to take and extra step and go to my email for a verification number... This is NOT a new device,,, its the same crappy laptop ive been using since 2010,,, the very same computer ive had since i first started using Bitdefender a year ago,.... . why…
-
Unable to release emails from Spam Digest
Spam Digest wont release the emails and comes up with error FAILED with red exclaimation mark and says failed to release from quarantine. The safe sender / domain buttons also show FAILED when clicked. Any help is greatly appreciated. Thanks!
-
What is wrong? Full System Scan is still running after 29 hours
Full system scan is still running after 28 hours. Any tips for speeding this up? I've never completed a full system scan because it just takes so long. I have an external drive. Scan is set to high priority, but I've been pausing it while I do some work.
-
Music Thread
I've read some posts by members on the "What are your hobbies", and "Tell us about yourself" threads who have mentioned that they liked and appreciated listening to music, as I'm sure most of us do 😊 So I thought to create a thread where we could share some of our favorites. I'm not sure what format would be supported,…
-
Certificate Issued By "Untrusted Bitdefender CA" Prevents Downloading Emails. Any Help?
When I open outlook I get the message below. I am unable to delete this and resetting my emails accounts has no effect. I can send emails but not receive them. How can I reset this certificate issue. Many thanks in advance for your help.
-
hi
Basically, I just wanted to say that I am very impressed by your work, guys! I expected a lot, but you seem to have put even more effort into looking after me.
-
Why has SafePay recently stopped allowing my printer to print from my bank statement?
Been doing this for years, and now...all of a sudden it no longer allows it? I changed the Windows access to "Default Printer" as the pop-up window directed, restarted the computer, and it didn't change anything. Thanks for your thoughts...
-
Excel Datev Anti-Exploit
Hope someone can help. We got this dms software, where documents are stored. if i try to open an excel file from the datev dms, it wont. It checks the file from the server out to an appdata location, on this location i can easily open the xls file, also excel normally does work with bitdefender. But not from datev dms. if…
-
False Positives
Bitdefender is detecting harmless files or plugins as potential threats, leading to unnecessary quarantining or removal of files that are necessary for the website to function properly. It is leading to website downtime and loss of important data. I am not properly able to do my work. How to solve this issue? Website;…
-
I currently use Avast driver updater. Does Bitdefender offer any type of driver updater program?
The Avast driver updater program I use is up for renewal. Before renewing, I would like to see if Bitdefender offers a driver updater program.
-
Another question about browsers
So....Microsoft Edge wants me to sign in using my outlook email (to sync), and it won't allow me to use the adblocker, Ublock Origin, unless I'm signed in....this kind of defeats the efforts to get privacy. Which will give me more privacy? To sign in and use the adblocker, or to use the browser without being synced (but…
-
i did not recieve my activation code
Hello Bitdefender Team, I have checked my spam folder, double checked my email address, and paid for my subcription 4 days ago with paypal. They payment went through. But i never recieved my code. please advise Thank you. Clara
-
A few questions
Hi! I have a few miscellaneous questions: Do I need an adblocker if I have VPN? I read that some sites won't work if I'm blocking ads. How much does Ublock or Adblock Plus slow down my internet connection? Should I sign out of everything once a day? Should I clean my internet cookies and temp files once a day? This seems a…
-
metodo di pagamento
Vorrei sapere chi è il vostro partner commerciale per i pagamenti, grazie
-
2.4ghz and 5ghz wifi mac address
Hi, I am having an issue since I moved to my new flat with a new router set up. I am seeing hidden wifi when I connected to internet. Only recently I purchased a new PC and installed intel connectivity then I noticed in the hidden wifi disclosed my wifi mac addresses separately as hidden. In my router wifi setting, I…
-
About background process
Hi there, just to make it clear, Im not having any issue, I'm just curious, anyone knows why bitdefender has so many processes behind? I have used kaspersky which also has tons of resources and only had 2 or 3 processes running (with BD I have 11), I have to say that kaspersky impacts a bit lower on my PC while scanning,…
-
CHATGPT OPENAI.COM fraud
Anyone aware of the CHATGPT OPENAI.COM fraud? Have a look at https://community.openai.com/t/my-card-was-used-for-chatgpt-subscription-payment-fraud/172663/46 Below what happened to me: I received a 2FA from my bank on 26/04/2023 at 22:40 for 24 USD CHATGTP subscription , I did not notice the request so it was discarded,…
-
Difficulty securing data center with Bitdefender Central
Hello everyone, I am reaching out to the Bitdefender Central community for help with securing my data center. I have a variety of devices connected to my data center, including servers and workstations, and I am concerned about the security of my data. Despite installing Bitdefender security products on all my devices, I…
-
Google seeking to replace passwords with passkeys.
Just a heads up, a FYI thing :)
-
Anyone has a remedy to high cpu in BD
Hello, I have the same problem and it seems that the ony solution is to swich to another software. Is there away to stop the program? Thanks silverdesk13
-
WiBrain or other Devices
Does anyone have experience with the WiBrain device? My parents have been living a nightmare having had their WIFI network hacked. They’ve since switched providers and I’ve worked for weeks wiping devices and/or having the Apple Store do the service, while installing Bitdefender on their devices at my home to be off of…
-
Bitdefender has a huge folder on my hard drive
I got a notice from another app that I only have 15% hard drive space left on my huge hard drive. On checking I found one of the culprits is Bitdefender which is currently hogging 54GB. I am on MacOS Monterey 12.6. What can I do to pare this down?
-
Asus Software and Bitdefender
TLDR; If you have BD installed, then for god's sake, don't install/run or just uninstall GameFirst VI, it will slow your internet speed to a crawl, mess with internet pages (partial download), and limit or eliminate your ability to download files. Very long story made short, starting about mid-December 2021 I started…
