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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Stop it with the notifications
Like seriously, what kind of big brain thought it was a good idea to bombard the user with intrusive popups that cant be turned off? I dont need to see that you blocked a popup. What I do need is to work without a useless notification blocking me from using my own keyboard. What to you want me to do with that information…
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Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…
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bdservicehost flooding my internet connection
Hello, while troubleshooting my internetconnection loss i saw in my firewall log (on my asus AC-88U router) that a pc in my network was flooding my connection. Apr 24 22:48:53 kernel: ACCEPT IN=br0 OUT=eth0 SRC=192.168.2.187 DST=34.120.68.241 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=2170 DF PROTO=TCP SPT=58643 DPT=443…
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BitDefender threat pop-up are annoying.. How to remove ?
Hi ! There is a website (a local TV stream) which tries to connect to certain links which BitDefender sees as harmful. My problem is that each time BD throws a pop-up to tell me about it - It throws me from the window I'm in - typing in word/whatsapp/etc. - Even when writing this now - it threw me out several times… Is…
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Bitdefender Home Scanner No Longer Produces Scan Results
I have been using the home scanner for a two or three years now and it used to work great. All of a sudden, several months, ago, it quit producing reports. When I scan the home network I get a "REPORT NOT AVAILABLE" message for every connected device. I have made no changes to my system (other than the usual Windows…
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Security
"Bitdefender services are loading now, please wait" for days after a reboot
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Amazon
Help everything I think I have Amazon set up in security I try to log in and it gets rejected. I don't buy often but if this keeps happening I'm going to cancel Bitdefinder and get a different program. I want to be able to log into Amazon and order what I want and be done. I HATE having to redo security EVERY time and have…
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False positive malicious website
I've recently developed a website that was previously flagged as malicious (with no apparent reason as it was a pharmacy website of a friend of mine). New hosting and new design from scratch, without anything kept from the previous version. Unfortunately now that we're promoting the new version, bitdefender (and some…
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us.ck-ie.com
Bitdefender keeps blocking this url due to a revoked certificate. This happens about every hour, on several computers (Dell laptop, Lenovo desktop) even when the computer is not connected to the internet (WiFi off, ethernet cable disconnected) and sitting idle. I cannot seem to find much information about the site, nor…
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Possible Forum Bug?
I note that the Parental Control announcement in the News and Blogs Forum shows as having one new post, and it is bolded, as is the case with the Expert Community Guidelines post at the top of this Forum. They don't unbold when read, and the new post flag remains. Any ideas? Is anyone experiencing this? Have a great day.…
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BitDefender Rescue Disk ISO Download
hey guys. 😊 i Want to Download The Last Available Release of BitDefender Rescue Disk! Please give me a Download link! 😉 MY PC IS NOT INFECTED I JUST Love playing around with Rescue Disks. I've played with ESET SysRescue, Kaspersky Rescue Disk and i want to play with BitDefender Rescue disk!
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Having trouble submitting the false positive report form
I've got a .jar file that's part of a modded minecraft pack which is being flagged as a Trojan by BitDefender. I believe that this is a false positive. I've been trying to submit the file as part of a false positive report using the form here - but I seem to be unable to submit the report with the file attached - every…
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can bitdefender scan my dell laptop (win 11) in safe mode
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Hostgator CPanel & Email Blocked.
Has anyone as recently as the past 2 weeks experienced issues connecting to HostGator's cPanel or even their email servers to send/receive email? URL = https://gatorXXXX.hostgator.com I've added the specific URL from the Notifications and the domain (hostgator.com) to the Online Threat Prevention Exception list, but still…
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Bitdefender Linux Version
Does anyone think that Bitdefender will come back out with the Linux version for Home Users? I may be switching from Windows to Linux soon and would still love to use my subscription for Linux Mint. I know they no longer have the Home User Version and only for the enterprise. I do hope they come back out with the Home User…
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Does McAfee and AVG fake infections to Sell their Products
My laptop showed 18 viruses by McAfee since it was on my system when I purchased it, and it suddenly popped into notification. I then ran a AVG free and it pointed out 3 Trojans. Searching for best anti virus, I found Bit Defender stood out ahead of McAfee and AVG. . But when I purchased a copy and installed, it showed no…
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Suspicious Connection Blocked
I get this message every day, every time I use the internet. I typically use Edge. Even when I go to Bitdefender. It is very annoying, and I can't seem to turn it off. Help please.
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ATT&T data breach
I received an email - supposedly from BitDefender - from this email address: xpressus.emsmtp.us. It was regarding the AT&T data breach. Is this an email from BitDefender?
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BDAgent and BDAgentApp startup apps both using the same Exe?
Hi, I seem to have 2 instances of "C:\Program Files\Bitdefender\Bitdefender Security App\bdagent.exe" running in my HKCU\..\Run registry key. One is called BDAgent and the other is called BDAgentApp. Is this expected or should I disable/remove one of them? Thanks!
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How do I find out what my support ticket number is?
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Respect
Hi All, Just want let you know i am back to Bitdefender TS and Bitdefender VPN. Just renewed my TS subscription with 2 years and my VPN one with one year. I know i was a bit disappointed with BD, but finally my issues are resolved so BD deservers the credits and a new chance ! Happy to be back and keep up the good work !…
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Gui Bug
Hello, i have an issue with my bitdefender total security bug. it shown a weird wording. and also the firewall is not active, i cannot block apps or link. also the notification doesn't show anything. i don't know where to log support case. i tried the website support email /consumer/support/help/. it's stuck at loading…
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bitdefender timing out any website with http and no https
I can't log into any site that does not contain the "s" any with just http just time out. New problem in the last week or so. Here is an example: http://tidesandcurrents.noaa.gov/noaatidepredictions/NOAATidesFacade.jsp?Stationid=9415252&bmon=01&bday=20&byear=2015&edate=&timelength=daily
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Why do I get a Survey for Companies when my license is a Family edition?
I just don't get it. I have a Bitdefender Family Pack subscription for 15 devices. Works swell. To the same e-mail I have registered with that license you send out a questionnaire that after the first page is directed towards companies. I can click 9 there, but the following is a bunch of corporate related questions. The…
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getting this error Oops, something went wrong with your request. Error: invalid request parameters.
so used windows back up recovery and well it did not go good , so bit diffender was uninstalled and i re installed it. after that when i click on the application , it asks me for the sign up , after giving correct credentials i get this error `Oops, something went wrong with your request. Error: invalid request…
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Bitdefender's challenge.
Hi, Here is a video test from the MalwaeTips forum about tampering with Bitdefender's drivers and protected services: https://malwaretips.com/threads/bitdefenders-challenge.129753/
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Deleted comments?
I have posted two comments with what I think was valuable advice and they got deleted. Thank you admins for your 'Securitatea' methods of silencing voices you do not like. I really regret for returning at this forum and at BitDefender, had no idea it became so toxic. Have a great day.
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What would block a sign-in to a website?
I use Backblaze to backup my PC. I am getting an error when I try to sign-in. I am working with their support to try to resolve the issue. 40-days ago, I was able to sign-in without an issue. They are pointing the problem to Bitdefender .. I have whitelisted Backblaze.com in Bitdefender Web Protection - error persists. I…
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Blocked due to too many failed login attempts
I've encountered an issue lately that's becoming increasingly frustrating. It seems that whenever I attempt to log into certain websites and mistakenly enter the wrong password, I'm immediately blocked from making any further login attempts due to "too many failed attempts" – even though this is often my first login…
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Is it necessary to use Malwarebytes in conjunction with Bitdefender?
Malwarebytes is up for renewal but questioning if it's necessary if I'm using Bitdefender