General Topics

We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…

Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…

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I had recently experienced great difficulty in maintaining my devices correctly due to my age 82 not belessed me with normal setting and configuration skills to make adjustment in settings to security section for Security, New digital, and SecurePass which led having unusually many screen cautions. As I have been with…

I got an email notice about my renewal with UltraAV. I only ever had Kaspersky until a year ago when I got Bitdefender, so it makes me think they've kept my credit info. TIA

I am trying to confirm my email to post in the forum related to the firewall alert mode being broken, the alerts are constantly looping, if I try to disable it the alerts the app is frozen, It has been a few months but I can't post because my email can't be confirmed I received the confirmation email and I clicked and I…

I just started getting notifications from Bitdefender that the Amazon Website has suspicious content. It has never happened for me before. Any ideas?

tl;dr: my Windows 11 laptop has been crashing a lot in when I am at my workplace and I have reason to believe the problem is some horrid interaction between Bitdefender Total Security and something in the workplace, probably the wifi network. How do I best explore how to fix this, please? Here's all the detail, in case it…

Hi All, My website, asiatravelmates.com, was recently flagged by Bitdefender as spamware. However, after a full server scan, I found no such issue. How can I scan my website with Bitdefender to confirm and remove this warning? Thank you Anvietnam

Bitdefender VPN doesn't stop them. They so annoy me. Thx anyone out there!

In setari imi arata windows 11 Pro 23H2,iar in integritatea calculatorului ca nu indeplineste conditiile pentru windows 11.

Bitdefender outsourcing announcement to US company Constella Inc. Maybe somebody also received this email enclosed. In the first moment looks like coming from Bitdefender. Was in german language.

With the rollout of the new Bitdefender experience, some of you have noticed that the familiar Security Widget is no longer available. We’ve already seen quite a bit of feedback about this change, and several community members have told us that the Widget was an important part of how they interacted with Bitdefender on a…

Hi - In my Total Security, Firewall protection won't stay ON. I keep getting pop-up alerts that neither Bitdefender nor Windows firewalls are on. I'm not all that computer savvy so I'm hoping there is an easy fix for this or a tech number I could call so, if it's really complicated, they could take over my computer and fix…

The application has the most annoying notifications UX. Literally every time I get something useless I am weighing the benefits of uninstalling it and canceling completely. Don't be the squeaky wheel. I can't impress upon you enough that the only notification I ever want to get is if something malicious is found and only…

Can you please remove https://schule-am-eller-forst.de/ from your blacklist? Regards

Medical bills can sometimes be confusing, especially when they include insurance adjustments, different service charges, and unfamiliar billing codes. What do you think would make medical bills easier for patients to understand? Have you ever had to contact a provider or insurance company to clarify a charge?

Can someone tell why when I ask to open Ask the Community from the main interface screen it opens the Bitdefender Antivirus software page on the browser, Edge is my default ? This started yesterday July 13/26, I was aways able to open it prior. I can open it through saved favorites and sign in. This seems strange as I did…

Hi, I'm a long time user or Bitdefender (BD) AV and recently started using Narrator (built in Windows screen reader) to support my access to the program - I have a visual impairment. Narrator can't read any of the links or tabs on the BD UI and common keyboard hits such as Tab and Enter fail to activate or jump between any…

When I open outlook I get the message below. I am unable to delete this and resetting my emails accounts has no effect. I can send emails but not receive them. How can I reset this certificate issue. Many thanks in advance for your help.

Hi, I am wanting to obtain an SMS # to complete a login account with Mercado Libre in their Mexico and Brazil regions. In order to view their marketplace online, one needs to have a local login that requires a SMS phone verification to complete the login process. Can anyone recommend a reliable, safe pay-per-OTP or a…

About a month ago my sign-in to three public libraries (all with URL containing sirsi.net) stopped working. I've tried this with both Firefox and Vivaldi (Chrome) browsers. The icon shows that their is a sign-in match but when I try to fill nothing happens. I've contacted Bitdefender support three times but I only get a…

I was able to load my videos to all platforms, but now I'm unable to load to Brighteon and Instagram. I have turned off the VPN, anti-tracker and encrypted web scan, cleared the cache, deleted low-view videos off Brighteon. I have tried loading with another internet service. But, I continue to be unable to load videos to…

Hello everyone, I would like to ask the Bitdefender community if there is any news regarding the release of the new Bitdefender interface. Has anyone seen a preview or any screenshots showing what the new interface will look like? I would be very interested in seeing the new design and learning about the improvements that…

Hi everyone, I'm trying to troubleshoot an issue with my Windows PC and was wondering if Bitdefender could be involved. My network printer is detected correctly, but print jobs occasionally remain in the queue or fail without a clear error message. The printer itself appears to be online, and other devices on the same…

I am getting the above screen. No scans have picked it up. What is it?

After years of putting up with this poor quality, buggy software, I'm out. This company takes years, and years and years to fail to fix even the simplest issues with its own software. The sofware fails to keep settings, the profile system doesn't work properly, the logs are completely hidden and the interface is clunky and…

Hi everyone, I manage a website that publishes emulator setup guides and educational resources for retro gaming. One thing I always think about is how users can verify that the files they download are safe before using them. Besides recommending antivirus scans and keeping systems updated, I'm interested in learning what…

Hi, Since I installed Bitdefender free, the network card symbol in the taskbar remains a long time loading, slowing down the system a lot, but the network is already connected quickly. Same exact problem on two different desktop PCs but with the same WIN 7 Prof. x32 and x64 operating system. With the previous antivirus…

When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…

A patch for this issue is already available in Bitdefender version 27.0.60.341. This update eliminates the need to manually create firewall exceptions for Fortnite and is being rolled out automatically to Bitdefender users over the next few days. https://www.bitdefender.com/consumer/support/answer/134023/

I have found some references in the forum, but no answer, so I ask again. How does it come that Firefox (whichever version, including most recent one) takes eons to load when BitDefender Total Security is active on the computer (Windows 11H25). If I restart my computer, and then after logon launch Firefox, I can take up to…