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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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will you help this company?
i have a question my fav company game make sandbox have a game call blockman go in short B.M.G . this game as been my childhood and ever since i have bad dream cuz i the game as few issues and they cannot even fix it properly. so will you Bitdefender, help this company by any chance?
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Loging into the expert community
Since Dec.16/25 I have been unable to sign into the community , the 2FA codes do not work when sent, message OOps something went wrong please try again later. I have tried several time and also have changed my password a few times. I have an open ticket to support 1010795712, I have tried all the things they say to do and…
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Scan a Motorola mobile from a Laptop
Dear Sirs, I have a Motorola mobile phone which is continually plagued by pop-up ads. I cannot download an anti-virus directly onto the phone, as the pop-ups keep blocking it before I can complete the instructions to download. When I clear the pop-up, it takes me back to the start of the setup every time. Can you help with…
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Context Menu icon has white corners (Not transparent)
The Bitdefender icon in the Windows right-click menu has white corners instead of being transparent. It looks like a JPG with a white background and looks broken in Dark Mode. I already tried clearing the Windows icon cache, but the issue is still there.
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bitdefender's membership time is getting over
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Major flaw in bitdefender total security email protection
i am highlighting a major flaw in bitdefender total security's mail protection. i tapped on a gmail notification on my android, it opened the mail without showing an warning blocking that email ( which was red flagged by bitdefender's email protection ) and i became hacked. there should be a block or warning for such kind…
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Network Recognized is an Extender - No Recognition of the Home Router
Bitdefender's software asks if the extender is my home network. There's no option available to advise of the router. Where do I input the information for the router (home network) not the extender's name?
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Adobe and Topaz Downloads Fail
I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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Misleading Bitdefender price
The Price of Bitdefender Ultimate Security shows price 3499 Rs on their official website: https://www.bitdefender.com/en-in/consumer/ultimate-security When you click Buy > redirected to Bitdefender 2checkout website (still shows 3499 Rs) But, on the last 'confirmation and payment' page it shows 5034.74 Rs // $55.98. So, do…
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🧠 Possible Smart App Control Interference in AV-Comparatives Performance Tests
Hello Bitdefender Team and Community, I’d like to share a technical observation that might be affecting how Bitdefender — and potentially other security products — are being evaluated in AV-Comparatives’ performance tests, especially since the lab switched from PCMark to the UL Procyon Benchmark Suite as the measurement…
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are there rule if do why do we follow it, and is it important??
What a wild time on adventure, but sometimes we need to use our internet to write, watch, or even call friends or family. So we use our friendly little buddy Bitdefender to protect from virue's and hackers from blackmail our interest and important stuff. But don't you worry our buddy even have two ways to handle your time.…
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Our hero Bitdefender is great but free is great aswell what do you think
what do you thing guys free or subcribtion
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How can my ticket be processed faster?
How can my ticket be processed faster?
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update login constantly keeps popping up every time i log in
Greetings BD community , all of a sudden bitdefender plugin in Firefox started popping up a small window asking to update the login . Is this a new feature and if so , how to turn that off ? I hope it's not something I did thank you all
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What is better - Online v/s Offline pdf reader
Hello, I need a pdf reader. Which is the best PDF editor that is not very expensive? I found various suggestions like, pdf candy, Foxit PDF, Systweak PDF Editor, I love PDF but am not sure which one I should go for? Can anyone suggest best tool?
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USB Flash Drives Names disappeared
Hi, I recently purchased, installed and started using BitDefender. It asked me if I wanted to immunize my USB sticks and I agreed. But since then all the names I put to differentiate my USB flash drives are missing and when I try to put them back it doesn't stick. Is there anything I can do? I usually have many USB flash…
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HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
HOW TO DELETE DUPLICATE FILES FROM SYSTEMS OR SELECTED FOLDERS
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Does Bitdefender TS interfere with Microsoft Teams?
Hi, Something is blocking MS Teams from opening on my PC (Windows 11 version 24H2) - could it be Bitdefender? The app icon appears in the powerbar, but it just gives a blank window. Meanwhile I am unable to access Teams meetings through a browser - Edge loops back to the login screen when I enter meeting ID and password;…
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Probable BUG in Vulnerability Scan on Win10 system
Couldn't find anywhere to REPORT A BUG… so figured I'd try this angle… Running an old Windows 10 system (updates DISABLED) with Bitdefender Premium Security (up to date) and constantly receive the following: Note the 3rd item… 104GB! Really?! I don't think so. Original Windows Update KB5055518 wouldn't install… REPEATEDLY…
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My mails from Bitdefender doesn't load on Proton Mail
I subscribe to Bitdefender mailing list, and I use proton mail. However, the mails I get don't load anything. Please take a look at attached screenshot and tell me what I should do.
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Does Bitdefender Free clean at boot-up?
For the first and only time, I saw a strangely generic block of white text when booting up my Windows 11 Lenovo laptop. It read along the lines of the linked post, but was laid out with slightly different text. Still along the rather generic lines of "your" so-and-so "antivirus" is cleaning. Is this a legitimate part of…
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How to check the status of a ticket
Hello, I submitted a support ticket and received a ticket number but I am cannot find a place where I can check the status of my ticket. I checked the Central portal but no luck. Thanks.
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Unable to access site.
Lately, when I click on a link in an email from [Expert Community], I get a message saying the site can't be accessed. The reason for this that the url is incorrect. It is "community.bitdefendercom". Notice there is no "." between bitdefender and com. Please look into this. Thank you. James Preston
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Dear Bitdefender Community,
🛡️ Dear Bitdefender Community, After a great deal of reflection, I've decided to take a permanent step back from the forum and redirect my energy elsewhere... I came here not just as a user, but as a learner, contributor, and passionate defender of smarter security — and I leave with gratitude for every discussion, every…
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Is 954 414 9655 Bitdefender's legit telephone number?
Hi everyone, I recently received an unsolicited call from the number 954 414 9655 claiming to be from Bitdefender support. The caller said there was an issue with my antivirus subscription and urged me to provide remote access to my computer or pay an immediate fee to "renew" it. This sounded suspicious, especially since…
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Please help me to delete the unwanted file (.dat)
Hello, Bitdefender File Shredder could not be able to delete the unwanted file as shown in the attached screenshot below. The unwanted file is in Adobe Lightroom but it does not belong to me as I did not purchase it. According to the scan result of Bitdefender Total Security, the unwanted file has a hidden password. So,…
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please tell me what could be causing this?
Hello I was wondering why these domains are none stop requesting data. by these i mean yours. what do they do? I have none of your software on my pc. I use ESET. EDIT: i believe this is from only 24 hours. EDIT:from 2025-10-17 18:40:04 to 2025-10-18 18:48:05 Eset has 500. its in the allowed section. EDIT: i think i put…
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Gigabyte secure boot firmware
Good morning, I have recently ran into various anomalous boot behavior on my Aorus x670 Elite AX Rev 1.2 After patching to the latest firmware, I noticed the following things might have tampered my Windows in ways I want to ask about: as soon as Windows 11 Enterprise (Secure Boot ON) finishes installing, the firmware asks…