-
The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
A very basic question about the Premium Security package
I currently use the Total Security package but consider to try the family subscription for Premium Security package (5 accounts and 25 devices) with the next renewal for VPN. I just have one question. It says "Password Manager 5X" (doesn't matter as I use 1Password for that) but it says "VPN 1X", which is the same as for…
-
Linux for home
I'm a long-time, very satisfied, Bitdefender client. I was using Bitdefender on both of my laptops and my wife's laptop and both of our Android devices. However, I am no longer using Bitdefender on this laptop because I am running Linux as my daily driver. I hardly use the Windows laptop. Just now, I read that Bitdefender…
-
Recommended Tools for Bulk MBOX File Conversion
I am currently dealing with multiple large MBOX files that need to be converted into other formats (like PST, EML, or PDF) for migration and backup purposes. The total data size is quite large, so I am specifically looking for tools that support bulk MBOX file conversion without compromising data integrity, folder…
-
Ability to app-lock Bitdefender and Bitdefender Central app on laptop
Hi, I am a recent convert to Bitdefender (after many, many years with Norton). I have already sought advice and answers to certain questions (and have received an answer to one of them, for which many thanks), but have another two. The Bitdefender apps on my MacBook and my Samsung phone obviously afford access to so much…
-
Disable Bitdefender
I'm sure this comment has been posted in the past but I feel the need to renew this conversation. WHY does it take fourteen (14) steps to disable Bitdefender? I need to map a network drive to connect to a server and It's being denied by my installed Bitdefender. I'm able to complete this entire process from another…
-
Beginner's stupid questions...!
Hi All, I have just joined Bitdefender, with Ultimate Security. Not generally blessed with a surfeit of grey/gray cells, I am particularly deficient when it comes to issues IT….so have a few starter questions…. Is it possible to set daily, timed scans on both laptop and phone? My app lock on my Samsung smart phone seems to…
-
H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
-
My VPN is active, I have the BitDefender extension in Firefox, but a website can still see my email
I was just exploring a website (not email related). I tapped on a link which required me to have a membership (I didn't know that), and it popped up a "register" dialogue which displayed my email address. I am running the VPN (and even have the deadman switch active), and I run the AntiTracker (through Firefox). I have…
-
Total Security Dashboard
Hi Team, Why when I click on the Dashboard tab "Learn More" of my Bitdefender Total Security, it only opens onto a blank page with the title "Bitdefender Digital Identity Protection - ID monitoring Service" I am using Bitdefender operating version 10.2.7.2 and my iMac is Catalina version 10.15.8, build late 2013. Kind…
-
BD Version Issues
Are there any performance differences between the BD Personal Edition versions for different countries and regions? Is there a difference in the servers that can be connected to? For example, does the Indian version only allow connection to local servers?
-
Has anyone else recived an email with tempting offer ?
I receive this email with the offer from Bitdefender in spam. It seems suspicious to me.
-
Anyone else having a problem while playing MSN games?
Every time I play 'Screwing Out Bolts and Nuts' on MSN games, a Norton scan appears and drops me out of the game. I do not have Norton. I have tried to contact the gaming people at MSN; however, no one will reply to my emails. I have turned off my ad blocker for this site in order for me to play. The problem with this is I…
-
Phone or chat help
Does Bit Defender provide either of these? I need to speak with a live tech.
-
AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
-
secure connection failed
Recently, a few days ago, I started to get the "An error occurred during a connection to www.mtcfederal.com. PR_CONNECT_RESET_ERROR". I tried connecting with "EDGE" but got the same error. I can connect to this website on my smart phone using google. Can anyone tell me how to fix this problem? This is the only website that…
-
google safesearch
Hi Google has suddenly decided I am under 18 for search results, which is very far from true. I've tried to reset the safesearch setting but it says that it might have been set by an antivirus, and admin or parent. I wonder if anyone else has had this problem or knows how to fix it.
-
Looking for Help with Bitdefender Notifications & Pop‑ups Across Devices
Hi everyone, 👋 I’ve been using Bitdefender for a little while now and overall I appreciate the protection it offers — but I’m running into recurring notification/pop‑up behavior that’s becoming distracting across multiple devices. I wanted to ask here to see if others have the same experience and what you’ve done to…
-
will you help this company?
i have a question my fav company game make sandbox have a game call blockman go in short B.M.G . this game as been my childhood and ever since i have bad dream cuz i the game as few issues and they cannot even fix it properly. so will you Bitdefender, help this company by any chance?
-
Loging into the expert community
Since Dec.16/25 I have been unable to sign into the community , the 2FA codes do not work when sent, message OOps something went wrong please try again later. I have tried several time and also have changed my password a few times. I have an open ticket to support 1010795712, I have tried all the things they say to do and…
-
Scan a Motorola mobile from a Laptop
Dear Sirs, I have a Motorola mobile phone which is continually plagued by pop-up ads. I cannot download an anti-virus directly onto the phone, as the pop-ups keep blocking it before I can complete the instructions to download. When I clear the pop-up, it takes me back to the start of the setup every time. Can you help with…
-
Context Menu icon has white corners (Not transparent)
The Bitdefender icon in the Windows right-click menu has white corners instead of being transparent. It looks like a JPG with a white background and looks broken in Dark Mode. I already tried clearing the Windows icon cache, but the issue is still there.
-
bitdefender's membership time is getting over
-
Major flaw in bitdefender total security email protection
i am highlighting a major flaw in bitdefender total security's mail protection. i tapped on a gmail notification on my android, it opened the mail without showing an warning blocking that email ( which was red flagged by bitdefender's email protection ) and i became hacked. there should be a block or warning for such kind…
-
Network Recognized is an Extender - No Recognition of the Home Router
Bitdefender's software asks if the extender is my home network. There's no option available to advise of the router. Where do I input the information for the router (home network) not the extender's name?
-
Adobe and Topaz Downloads Fail
I'm having problems with Netgear Armor interfering with downloads and updates from major photography programs; Adobe PS and Lightroom, Topaz Suite. I disable VPN and turn off Netgear Shield but still get the protection message to Allow of 5 minutes which isn't enough time. Once the update gets interrupted it fails and I…
-
Misleading Bitdefender price
The Price of Bitdefender Ultimate Security shows price 3499 Rs on their official website: https://www.bitdefender.com/en-in/consumer/ultimate-security When you click Buy > redirected to Bitdefender 2checkout website (still shows 3499 Rs) But, on the last 'confirmation and payment' page it shows 5034.74 Rs // $55.98. So, do…
-
🧠 Possible Smart App Control Interference in AV-Comparatives Performance Tests
Hello Bitdefender Team and Community, I’d like to share a technical observation that might be affecting how Bitdefender — and potentially other security products — are being evaluated in AV-Comparatives’ performance tests, especially since the lab switched from PCMark to the UL Procyon Benchmark Suite as the measurement…
-
are there rule if do why do we follow it, and is it important??
What a wild time on adventure, but sometimes we need to use our internet to write, watch, or even call friends or family. So we use our friendly little buddy Bitdefender to protect from virue's and hackers from blackmail our interest and important stuff. But don't you worry our buddy even have two ways to handle your time.…
-
Our hero Bitdefender is great but free is great aswell what do you think
what do you thing guys free or subcribtion
-
How can my ticket be processed faster?
How can my ticket be processed faster?