-
The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Deco ACE5400 Tri-Band mesh wi-fi
I am wondering if there is a way to install Bitdefender VPN on this mess wi-fi system?
-
Food Lion App not working with Bitdefender
How can I allow this app to work? If I turn off Bitdefender, it works fine. Is there away around this or approve the app somewhere?
-
update credit Card
i shut down my old credit card that I've used for autopay and need to update it to a new card but I'm having trouble with trying to get this done. The directions for doing this don't load - it's just a pulsating circle forever. I'm using windows 11 with edge browser. Then I tried using Chrome and got a little farther…
-
Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
-
Linux and Bitdefender
I just started with Linux due to Microsoft's hubris, and I have read about, no support for Linux. Is there a system on the forms to petition or signature count? I mean it, as a way to provide evidence of growing market for Linux
-
The system does not have rights to access the specified path
Everytime Bitdefender updates, it quarantines a file and i cant restore it, even though its been added to exeptions previously. I just get the message "The system does not have rights to access the specified path " i am getting really tired of this and having to redownload the file i want to keep, switching off all the…
-
How Can I Optimize Bitdefender for Gaming Without Compromising Security?
I'm a gamer and use Bitdefender for protection, but I've noticed some performance drops while playing. What are the best settings or features in Bitdefender to ensure gaming performance is smooth without reducing security?
-
Signing out from bitdefender forum
To enhance security, signing out of the Bitdefender forum should immediately log the user out of all connected services. Additionally, a system should be in place to automatically log out users who have been inactive for a specified duration ( time should be configurable )
-
Yet to get refund
I Have requested for Refund the Ref No is RE: New Open ticket: 1009704695 Kindly look into the same
-
What's the difference between "product password" vs "master password" vs "bitdefender password"?
Being new to Bitdefender, having joined after the 2024 Kaspersky "purge", I'm getting a bit confused about which password the various faces of BitDefender are asking me for as I navigate this new BitDefender world where things that were automatic/already setup/passwords were saved/etc. have now been reset due to the switch…
-
I am getting this when I try to login to Linked In - Your noCAPTCHA user response code is missing or
I just purchased and installed Bit Defender and am NOT very technical at all. When I try and log into LinkedIn now it asks me to click on pictures and when I do I get the message above. Any help here?
-
Why Bitdefender banned me from their site?
Im on try use Bitdefender. When i decided to buy it he opened Bitdefender site. I looking for offers and suddenly i see site becomes empty with info: "The owner of this website (www.bitdefender.com) has banned you temporarily from accessing this website." All contact directions are to the same site, when i still see "The…
-
Replaced Kaspersky using Bitdefender now facing issues printing safepay
Hi I replaced Kaspersky that I have been using for years using Bitdefender few days back. Printing in safepay is a nightmare. I saw users have complained on various issues related to this for years but does not look like they have been considered much. No print options shows up and just print all (utter illogical behavior)…
-
How to upgrade to NETGEAR Armor Plus
Received the email "You are now eligible for a FREE upgrade". I click the button and link to a website, then shows "Unfortunately, you’re not eligible for this offer." What's going on?
-
Pixel 6 vs Pixel 5
Is there are a big deference between the cameras and performance of these two devices? is it worth for buying pixel 6
-
A status ve been changed & badges
I'm getting notifications that the status of my forum thread has been updated, but the notifications don't provide any details about the specific changes or their potential impact. Clicking on the notification just reopen the post without highlighting any change about which the notification was received.
-
How to reach support?
Hello! I have been trying to send a message to Customer Support through but for some reason it doesn't seem to be working. As soon as I click on submit the webpage starts loading but it stays loading. This has been going on for about an hour now. I have tried with another browser and I get the same issue. Is there any…
-
AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
-
Quoting in the replies
Quoting in replies should be more selective. Instead of including the entire message, only the relevant portion should be quoted. This will make responses more focused and easier to understand. For example, if I want to respond to "Who are you?", I should be able to quote just that phrase. This will allow for more precise…
-
Your thoughts on BD
Hi All, New to the forum. I'm looking for an AV suite that includes excellent anti-keylogger protection, unlimited VPN, and that's not resource-intensive. I'd like to get current users' thoughts on what they like and don't like about BD. I understand it offers phishing protection as well, but does that also work with…
-
Live Chat - eMail verification
Hello, I had written to the chat support earlier. Now I get an email like this. Verify your email address LiveChat support@livechat.com Is this real? Greetings
-
BDAgent and BDAgentApp startup apps both using the same Exe?
Hi, I seem to have 2 instances of "C:\Program Files\Bitdefender\Bitdefender Security App\bdagent.exe" running in my HKCU\..\Run registry key. One is called BDAgent and the other is called BDAgentApp. Is this expected or should I disable/remove one of them? Thanks!
-
Why 2active bdagent at startup
I have 2active bdagent at startup. Can I deactivate 1? TIA Charles
-
Extremely Bad Support from Bitdefender
Never really had a problem with the product until you needed help and the support is so bad! The support is typically non-existent and the support staff is extremely rude and obnoxious. How do you file a complaint?
-
file shredder
just installed windows 11 24H2 on 2024-10-20 right clicking on a file, select bitdefender\file shredder the window bitdefender file shredder won't appear if file shredder is selected main page everything works regards
-
Why is it not possible to contact Bitdefender?
I have just renewed my Bitdefender and It is now due to expire in October 2025. However, after I had renewed it they sent me an email telling me that they were going to take a payment of more than twice the amount I had just paid in August 2025, two months before my next renewal is due. I realise that they like people to…
-
how do I contact Bitdefender direct by email?
-
Are emails from bitdefender@hello.bitdefender.com legit?
There's a short window on an email I received and while it looks legit there's reason to question the legitimacy. If email from bitdefender@hello.bitdefender.com comes from Bitdefender, that's all I really need to know.
-
Bug Reporting
bug reporting feature is missing under windows section of the forum , plz add it
-
Wallet for bank cards atc
would be nice to have like a wallet type innovation inside the phone instead of buying a case with wallet etc. it sounds daft but imagine like opening your phone itself and having access to your bank card.