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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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How to stop Bitdefender blocking my internet?
My internet is no longer working despite my laptop saying it's connected to my home WiFi. It's not a problem with my WiFi as I've turned my mobile data off on my phone and still have connection using only my WiFi. The only thing that's changed since it last worked is that BitDefender asked me to confirm if my current WiFi…
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Bitdefender causing excessive thrashing of USB hard disk
I had a problem with Bitdefender causing excessive access (99%) to an external USB hard disk which I was using for my image back-up. I got help from Bitdefender support who suggested I do a total uninstall and fresh install of Bitdefender. This seemed to cure the problem, for a few days, then the excessive disk activity…
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How can I remove the File Shredder in the "right-click" menu?
When I right-click an archive I get the chance to scan it with Bitdefender or use the File Shredder, how can I remove the File Shredder from the right-click menu? I'm only interested in scanning the archive. This can probably be done in the Registry Editor, can anyone point me in the right direction on where I should be…
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Re Logging in
Every time I login to Bitdefender I receive a message that says something like "New Device" please check your email for a code. The email takes a while and then I have to enter the code etc. It's very annoying. Can anyone enlighten me on why this might happen and possible solutions. Thank You
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Issue with Bitdefender subscription
Hello, I'm experiencing an issue with my Bitdefender subscription. I'm unable to activate my product after purchasing it online. Can anyone guide me on how to resolve this or if there's an issue with my account? Thanks in advance for your help
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Bank Account
When i go into bitdefender then my account. i can be doing a transaction then it shuts down on me. i start over again go into my account then look at a account, then it shuts down on me again. what is going on with my Bitdefender account doing this to me. it is surpose to be the best and its shutting me out all the time…
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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secure connection failed
Recently, a few days ago, I started to get the "An error occurred during a connection to www.mtcfederal.com. PR_CONNECT_RESET_ERROR". I tried connecting with "EDGE" but got the same error. I can connect to this website on my smart phone using google. Can anyone tell me how to fix this problem? This is the only website that…
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Are you an ethical hacker? You can become our next bug hunter
Bug bounty programs are designed to identify and fix vulnerabilities. Ours has been around for 7 years and it encourages security researchers to identify and submit vulnerability reports regarding virtually everything that bears the Bitdefender brand, including but not limited to the website, products and services. Being…
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How do I open a ticket to bitdefender?
I have the package family protection since several years now, but I do not find anywhere the explanation how I can open a ticket for a technical issue.
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Breakaway Audio Enhancer doesn't work with Bitdefender
I've used Breakaway Audio Enhancer for years, it's a software that improves the audio in your PC and I never had issues with it using Kaspersky, but today I switched to Bitdefender and Breakaway Audio Enhancer stopped working, this is the issue that I get when I try to open it: Whatever is happening is a false positive,…
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Bitdefender Digital Identity Protection vs Bitdefender Identity Theft
What is the difference between.. Bitdefender Digital Identity Protection and Bitdefender Identity Theft? What do they offer? And which should I pick?
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Impossible Login
Bitdefender demands login account for work. I tried several times follow all steps and nologin and use interface. This company needs change the features. I am extreme frutrated and dissasistied. Good i not buy any premiumm product for this terrible comapny. I gonna back to AVG . There i not find this issues . Bitdefender…
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Access to AOL
I have a laptop that can no longer access AOL on any of three browsers. I can access it on my phone and on my wife's desktop. So I have to believe the problem is the Bitdefender firewall somewhere. But I cannot find the problem. Any ideas?
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Communauté identifiée
Permettrait d'identifier et fédérer les membres de la communauté. D'obtenir des informations utiles au développement de la cyber sécurité, et des failles meconnues des systèmes d'exploitation, des réseaux, du web méconnu, et connu. Développer les l'efficacité et les moyens de surveillance, de veille. Protéger nos données.
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Bitdefender branded merch: Yay or nay? Tell us what you think!
Here's a glimpse of what some of our branded materials look like. These items are not available for sale, they are just experimental designs created exclusively for the Bitdefender teams as part of internal initiatives. I've been thinking about asking this question on the forum for a while now, and I decided to create a…
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OneDrive can no longer connect
Hi, for sometime now when I open Microsoft OneDrive app on my laptop if fails to connect to my Microsoft account. If I disable the Bitdefender advanced threat defence OneDrive works fine. As soon as I re-enable this, . I have added the Onedrive.exe to the exception list but I still can not access the one drive app. Please…
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Replaced Kaspersky using Bitdefender now facing issues printing safepay
Hi I replaced Kaspersky that I have been using for years using Bitdefender few days back. Printing in safepay is a nightmare. I saw users have complained on various issues related to this for years but does not look like they have been considered much. No print options shows up and just print all (utter illogical behavior)…
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How do I track Ticket ID: 1009760713?
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Bitdefender Stickers
Are there any Bitdefender Stickers I could buy perhaps? I'd like to stick on the back of my laptop for decoration
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Lost My Bitdefender Total Security Software Password
Hi, I lost my Bitdefender Total Security software password. How can I reset it? This is the password to change settings in the app. I can still reach Bitdefender Central. Operating System: Microsoft Windows 10.0.19045 Bitdefender Total Security: Build 27.0.44.217 Thank you.
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Is this a SCAM? [Update: No, it's a genuine initiative by Bitdefender]
I just received an email from bitdefender@hello.bitdefender.com inviting me to participate in an online chat the week of December 16th, 2024 to share thoughts on the new digital experience on which BitDefender is working. As compensation for participating, they will deposit $70 in my PayPal account. The website to sign up…
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What r the pros and cons of chrome's MV3 extensions
What r the pros and cons of chrome's MV3 extensions , why chrome is jumping to that ?
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How Can I Optimize Bitdefender for Gaming Without Compromising Security?
I'm a gamer and use Bitdefender for protection, but I've noticed some performance drops while playing. What are the best settings or features in Bitdefender to ensure gaming performance is smooth without reducing security?
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update credit Card
i shut down my old credit card that I've used for autopay and need to update it to a new card but I'm having trouble with trying to get this done. The directions for doing this don't load - it's just a pulsating circle forever. I'm using windows 11 with edge browser. Then I tried using Chrome and got a little farther…
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What is MVP
What Does That Mean
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Quoting in the replies
Quoting in replies should be more selective. Instead of including the entire message, only the relevant portion should be quoted. This will make responses more focused and easier to understand. For example, if I want to respond to "Who are you?", I should be able to quote just that phrase. This will allow for more precise…
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Signing out from bitdefender forum
To enhance security, signing out of the Bitdefender forum should immediately log the user out of all connected services. Additionally, a system should be in place to automatically log out users who have been inactive for a specified duration ( time should be configurable )
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Deco ACE5400 Tri-Band mesh wi-fi
I am wondering if there is a way to install Bitdefender VPN on this mess wi-fi system?